We booked a room in this Comfort Inn because we were attending a large conference at Mars Hill University and this is the closest hotel. We made our reservations on line and did not realize we were assigned a smoking room. By the time we arrived late in the evening, no non-smoking rooms were available. The entire hallway to our room was smoky and the room itself was unbearably smoky. The bedding and the rugs were dirty and very dated. I had to leave the room because the air was so smoky and stood by the elevators as I desperately called other area hotels to find a free room at that late hour. We have stayed in Comfort Inns many times before, but we have never stayed in one as bad as this one in Mars Hill. Even though we had already pre-paid for the room, we could not consider spending the night in this hotel. We had to drive more than 20 miles away to find another hotel at that late hour of the night. I travel a good deal and stay in hotels 35 plus nights a year on average - this is the only time I have left a hotel because of such poor living conditions. I can only imagine this hotel is attractive to chain smoking patrons who otherwise have a difficult time finding smoking rooms. As I left, Nathan insisted Comfort Inn would not provide a refund for the room I was leaving. I did not even care, I was just glad I would not have to stay in this hotel.
The rave reviews about this hotel on this site do not seem genuine to me after my recent visit.
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- Also Known As:
- Comfort Hotel Mars Hill
- Comfort Inn Mars Hill
- Mars Hill Comfort Inn