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“Super Hard Bed”
Review of Comfort Inn

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Comfort Inn
Ranked #5 of 25 Hotels in Maggie Valley
Certificate of Excellence
Alabama
Level 6 Contributor
450 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
“Super Hard Bed”
Reviewed July 16, 2011

Have stayed here without issues in the past, but this time we could hardly sleep because the mattress was so hard it would have been no worse to sleep on the floor. Must be economic as cable had only maybe 15 channels and window curtains would not stay together without being clipped externally with a carabiner. And the cost was pretty high for this touristy kind of town.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank rk821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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273 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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English first
Florida
Level 5 Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed June 25, 2011

Motorcycle friendly, only complaint is it is time to clean or replace the carpets. All else was fine.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HSTAsam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnGM28751, General Manager at Comfort Inn, responded to this review, July 4, 2011
Thank you for your review of our property after your recent visit to Maggie Valley NC. We believe that the true value of this site is a tool for hotel staff to truly see their property through the eyes of the guest. While we always try to ask how a stay was at check-out time we also understand that there is not always time for every issue to be resolved. However having this forum helps us see areas of improvement and gives us a chance to act on them before any additional guests have the same issue. We would like to thank you for bringing this to our attention and want you to be aware that action has been taken to correct the carpet issue. Thanks to you we have made our property that much more enjoyable. If you are in the area again, please stop by so you can see how your review has changed the way we do things.
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High Point, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 19, 2011

I stayed at the hotel during the Western NC Annual Conference for the United Methodist church. The staff was very friendly. The rooms were clean and comfortable. Liked having the wireless internet connection. I especially liked the breakfast and Geri and Natasha who made sure everything was done properly for the breakast. this is my fourth year in a row staying here for this conference.

  • Stayed June 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MarshallMorgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnGM28751, General Manager at Comfort Inn, responded to this review, June 21, 2011
Thank you for your FOURTH stay with us during the Methodist Conference and for your review! We are happy to hear that year after year we continue to meet and exceed your expectations. We have made many changes in the past year including a completely remodled breakfast room. We are also now offerng the new Comfort breakfast with new items to make your morning a little brighter. Please call us to book for next year! Also consider visiting us during our fall season when the leaves around the valley will provide views that will stay with you forever. Thank you for your review and we look forward to seeing you again!
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Kirkland, Washington
Level 6 Contributor
124 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed June 16, 2011

This is above standards for Comfort Inn which is always good for us. Staff are cheerful and efficient, great breakfast and clean, spacious room. Not he Ritz, but at $80 we
Are happy campers.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jazzlover44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnGM28751, General Manager at Comfort Inn, responded to this review, June 21, 2011
Thank you for your review of our hotel and for your stay with us. We are happy to hear you enjoyed our newly remodled rooms as well as our newly updated breakfast area. No matter how spacious our rooms or how tasty our breakfast, a hotel can never be great without a friendly and helpful staff. We are happy to hear that your experience with us included positive interactions with our wonderful staff members, some of whom have been with us since 2005! Did you know in the winter we offer ski lift tickets at a discounted price? We would be happy to have you back during our winter season so you can visit the slopes just 3 miles from the property. Thank you again for your review!
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Cayce, South Carolina
1 review
Reviewed June 2, 2011

This Comfort Inn has a brand new breakfast room and the right person in the morning to make the hotel guests feel at home ... we would like to personally thank Geri there for all the many times we have had over the past 9 or 10 years.... people like her make it a welcoming " comfort " no matter what season we visit there... many thanks....

Room Tip: Choice Priviledges makes it enjoyable.
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  • Stayed May 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank JamMan_SG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnGM28751, General Manager at Comfort Inn, responded to this review, June 6, 2011
Thank you for your review of our hotel here in beautiful Maggie Valley, NC. We are happy to hear that you enjoyed our newly remodeled breakfast area and our breakfast attendant. We are always looking for ways to update our property with the guest's comfort in mind and hope that you will stay again with us soon. We have an amaizing festival in July called Folkmoot featuring events all around the county. The performers are from all over the world! Again, thank you for the review and call us anytime so we can book your next stay here in the mountains.
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Kitty Hawk, North Carolina
1 review
Reviewed May 24, 2011

The people working here and staying here were friendly. The breakfast served was very good. The location was great. We traveled by motorcycles and we felt very comfortable leaving our bikes in the parking lot at night. The front desk clerk offered for us to park at the main entrance under the canopy. Everything was well lit at night.

Room Tip: Ask for any specials.
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  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hawkeye96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnGM28751, General Manager at Comfort Inn, responded to this review, May 26, 2011
Thank you for taking the time to review our hotel! We are pleased that we were able to make your stay a memorable one. We value are motorcycle riding guests and understand that if a special consideration can be made to allow for covered parking then we will do it. Did you know we have rallys at our festival grounds adjacent to the property in September also? Contact us and we will be happy to book a reservation for you! Our location near the grounds is just one of the many amenities that makes us a popular stopping point on your tour through the Great Smoky Mountains. Thank you again for the review and we look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dixon, IL
Level 6 Contributor
228 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed May 11, 2011

This was a nice, clean Comfort Inn along a very busy and noisy road in beautiful Maggie Valley, NC. Our 2nd floor room was quite nice, especially the comfortable bed and the large whirlpool tub/shower combo in the bathroom. Unfortunately, there was no elevator - and our suitcases were heavy. If you stay there, may I suggest that you ask for a first floor room as far away from the road as possible. You'll have a quieter night's sleep.

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bearded_bard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnGM28751, General Manager at Comfort Inn, responded to this review, May 19, 2011
Thank you for the review and also the beautiful photos of our property you posted here! I apologize for the lack of an elevator at our property. We make every effort to put anyone who would like to be downstairs on the lower level. This usually works out well since half our rooms are on the first floor, however there are busier times when this is not always possible. Good tips: Call the morning of your reservation and have us make a note to put you downstairs. Also, let us know at the time of reservation that you would like to be downstairs and have us assign your room then. While it is hard to 100% guarantee a floor during busy times due to unforeseen circumstances, please understand we will make EVERY effort to put you where you want to be. Please visit us again so we can give you a beautiful downstairs room.
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 3282 Soco Rd, Maggie Valley, NC 28751-9504
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Maggie Valley
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Maggie Valley
#7 Romantic Hotel in Maggie Valley
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Comfort Hotel Maggie Valley
Comfort Inn Maggie Valley

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