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“Terrible Maid Service”
2 of 5 bubbles Review of Comfort Inn

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Comfort Inn
Ranked #5 of 25 Hotels in Maggie Valley
Certificate of Excellence
Lexington,SC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Terrible Maid Service”
2 of 5 bubbles Reviewed November 29, 2007

The hotel itself was clean when we arrived and is fairly nice for the price. However the daily cleaning is terrible. They never changed the sheets or cleaned the bathroom floor the whole time either. Probably some of the worst maid service I have ever seen. The other staff was pretty friendly except for the person handling the breakfast. When I went to get my husband coffee one morning she said " They have coffee in the room". I told her that the maid did not leave any coffee in our room. She just gave me a grouchy look and shrugged. They need to find a new maid and breakfast person.

  • Stayed November 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank debbiematthews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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259 reviews from our community

Traveler rating
    108
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    30
    9
    11
See reviews for
94
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Charlotte, NC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed September 3, 2007

Attendent at checkin was rude- insisted that I had not made my reservation for four adults when I had (the clerk had even asked about my mother-in-law needing a first floor room when reservation was made). Checkin lady made several condescending comments about our getting the rate too cheap (in front of others who were waiting to check in), and even said we could only have 2 keys because our reservation should have been only for two people.

Hallway smelled strongly of cigarette smoke and would be very annoying to non-smokers. Room smelled mildewy- a/c leaked all over corner of room. Caulking was peeling in tub that had been used over top of grout that was missing. Fan in bathroom had 1/4 inch of dust on it. Water pressure was weak. A large bag of trash was left in the corner of the hallway for over 24 hrs!

Swimming pool was slick on the bottom and the hot tub had grimy build up all around the edges. We reported this to the front desk, and they told us that they check the pool twice a week and it was fine at last check. Needless to say, we did NOT swim there.

  • Liked — The hotel was centrally located
  • Disliked — The whole experience with the Comfort Inn & Suites was just horrible.
  • Stayed September 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 3caroliners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 3282 Soco Rd, Maggie Valley, NC 28751-9504
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Maggie Valley
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Maggie Valley
#7 Romantic Hotel in Maggie Valley
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Comfort Hotel Maggie Valley
Comfort Inn Maggie Valley

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