We had my husband birthday party July 4th 2013 in the new dining room and found it to be very inviting with great service. The food was wonderful. We go to Frankies almost every week and have never had a problem with the food or service. I find it hard to believe some of the remarks as they try to be very helpful. I have tried another Italian restaurant in Maggie Valley and I found the food to be awful. The service was not very pleasant. Frankie's is family run. We take our friends and family to Frankie's when they come to visit and many of our friends who also live in Maggie Valley love the food and service.