WE have been to Frankie's three times, and keep hoping the experience will improve. It is EXTREMELY noisy, even when there are not many people there. The tables are large and the two of us had to lean way across to hear each other. A few baffles on the ceiling might help.
The menu is great and varied, but hard to figure out. They have the entrees (secondi) listed and at the top they say they come with soup OR salad or pasta for $1.50. I wanted chicken piccata, which didn't mention any pasta. I asked if it came WITH pasta or if it was extra. I got an long convoluted explanation, which could have easily have been solved by a "yes, it comes with pasta with no extra charge". This menu deal is really confusing--and it isn't about the $1.50, but about clarity! When the food came it was VERY good, though.
The server was nice, but a bit patronizing--seemed to have memorized saying goodnight, etc. We will go back, but not for a year or so.
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