Happy New Year...NOT!!!
After an exhausting nine hour drive my family and I were looking forward to resting from our long journey. Unfortunately, we had reserved a room at the Quality Inn in Lumberton, North Carolina!
We checked in and were given a room on the second floor. To get to our room we had to climb stairs with our luggage (no elevator). The stairwell was musty, dirty and the paint on the walls were chipping. The room even more horrifying! When we pulled back the covers it was obvious the sheets were not changed ( hair on sheets).
There were left over drinks in the refrigerator and the coffee pot was in the bathroom. The bathroom itself was filthy and unsanitary ( toilet and tub not clean).
The carpet was not vacuumed as clumps of dust balls were everywhere! The walls were dirty and the room smelled musty.
It was clear the cleaning service is not thorough and the management is not vigilant about maintaining its property.
We immediately complained and left the premises to spend the night at different motel. If the rooms were that unkempt... imagine the breakfast buffet!
Quality Inn should be ashamed to have their name on this disgusting establishment! Corporate needs to pay a visit to the Lumberton location and take serious action! It is a disgrace!More
- Free Wifi
- Free Parking