God only knows how this hotel has gotten such good reviews. My best guess is the type of person it attracts. A Days Inn type person may give this high marks, whereas a Courtyard type would call it a dump. Lesson, always consider the sourse. I often spend half of my days in hotels, so I have a good basis of comparison. 1st, Lumberton is sorely lacking for quality lodging, so if you can, drive on. If you must stay in Lumberton, like I did, perhaps the best is the Fairfield by Marriott - and it isn't the best Fairfield. I chose Comfort this time because of the reviews. I quickly checked out & moved for the 2nd night. OK, on the positive side, the beds were pretty good, for a Comfort Inn. The bath was very good, modern & spacious. It had a smaller-sized flat screen TV. Breakfast was better than the average 'continental'. They had the bare basics, plus you-make-waffles, sausage gravy/biscuits, & something that looked like an egg patty. Coffee was weak & not good. The list of negatives would be long, so I'll stick to basics. The rooms were stark and sparcely furnished with cheap furniture (like you would buy from Walmart). The carpet was dirty brown. No triple sheeting & well worn bed-spreads. It had a micro-fridge just sitting against a wall. The coffee maker is not a real 4-cup model, but takes a small tea-bag sized filter-pack - good for about 1/2 cup of good strong coffee. Walls were just paint & window treatment cheap. The heat- A/C unit is so loud when the compressor cycles on that it can interfer with sleep. The ceilings are low & somewhat clostrophobic. Overall, a cheap & dingy room. The closet has hangers that can't be removed - try hanging pants on those. The worst part by far is that someone built this hotel on top of an I-95 on-ramp. It's on a major truck route (211 & I-95) so every couple minutes all night long loud trucks are entering I-95 & grinding through the gears to build up speed - the vibration actually shook my headboard. I couldn't sleep at all due to the noise from the trucks & heat compressor. I have a linen closet that is larger than the 'business center'. It's literally 2 feet wide with a chair & computer. I must applaud the person who put up the sign reading 'Business Center' - he at least has a good sense of humor. So, if just looking for a decent bed/bath for the night, and Motel 6 means luxury to you, this may be your place - just remember ear-plugs. I rarely comment on staff because turn-over is very high in hotels & chances are slim you'll see the same folks as me - and in this case that would be desirable (a young, inexperienced, unprofessional, group of uncaring minimum wage earners who could use a course in English grammer, for the most part). Minutes after departing & just after turning onto I-95, I realized I left my sunglasses. I couldn't turn around & be on time for a meeting. So, I called on my cell & told the assit. mgr. right where I left them. She assured me she would get houskeeping to get them for me. I trusted her with this minor task of responsibility. After 2 trips back (while in town) & a few phone calls I found that she never followed through & they admitted the maid through them out (apparently because a lens was cracked). Even if she wasn't competent enough to follow through, SOP at hotels is to save EVERYTHING. This was a $500 pr. of prescription glasses, and the small crack in the lens was under replacement warrenty. I made that clear to Mary, but she failed to care enough to send a housekeeper to my room to get them, or follow through. BTW, the hotel is so close to I-95 that the single row of parking spaces in the front butt right up against the I-95 fencing. I would say the hotel is 20-30 yrs. old - certainly yesterday's standards. OK, I warned you.
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- Also Known As:
- Comfort Inn Lumberton Hotel Lumberton