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“Do not stay here - we were robbed while we slept”
Review of Comfort Suites

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Comfort Suites
Ranked #6 of 23 Hotels in Lumberton
Certificate of Excellence
DISGUSTEDWITHCS
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Do not stay here - we were robbed while we slept”
Reviewed November 15, 2009

This hotel was located at the half-way point on our trip. We stopped about 1:30 in the morning and were tired. There were 3 adults and two small children. During the night someone came into our room and stole all of the cash out of our purses! You can verify with the sheriff's office!

Stayed November 2009, traveled with family
Helpful?
5 Thank DISGUSTEDWITHCS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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160 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Aiken, South Carolina
Level Contributor
106 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
Reviewed October 17, 2009

We didn't have any problems with roaches or bed bugs. The room and linens were clean, no damp sheets. The beds weren't as comfortable as most CS and the pillows were lumpy. I'm used to really good pillows at CS!! The price for a room was a bit steep for the Lumberton area and the fact that this CS isn't up to par with other CS. The breakfast was ok, but again, not as good as other CS I've stayed in. There was a tip jar out on the buffet breakfast table. Something I haven't seen at other CS. I can understand asking for tips if you're a waitress waiting on tables, not the case here. In this case, you're hired and paid to do a job and the cost is covered in the room rate. We typically stay at CS when traveling but I think that I would pass this one up the next time.

  • Stayed October 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Teresa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dutchess County, NY
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed August 24, 2009

Traffic delays in the DC/VA area left me far short of my destination late one night so, exhausted with rain hitting the windshield at 1am, I began searching the Lumberton NC area for a room. There are many hotels in Lumberton. I called them all and found them all to be booked. Seems a lot of travelers were in the same situation. Finally, one of the hotel clerks told me that all the hotels were booked in Lumberton except for the Comfort Suites. She said that if I really needed a room that I should call them right away. I did. I should have either kept driving or just slept in the car.

--> Room was musty & moldy despite the wall unit A/C running non-stop.
--> Carpet was so dirty that my white socks turned black (really black) after just walking on it for two minutes.
--> Bed sheets were damp and just gross feeling. I decided to sleep in my clothes.
--> Breakfast was inedible (for me at least) although the 300lb front desk lady had no problem scoffing down the french toast instead of working.

I did manage to sleep. I was exhausted. In the end it was probably the right thing for me to do, but I would not recommend this place to anyone, ever. It was well lit and I did feel safe there, just not welcoming or clean.

  • Stayed August 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank BigJimFLNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 30, 2009

Recently stayed at this hotel. The staff were fine and the service was ok. The big negative was that I woke up from my overnight stay with BED BUG BITES! Along with the bites there was a roach found crawling in our room...I would not recommend this hotel to anyone!

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Summer19_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 1, 2008

I was very concerned after reading reviews of the hotels in this area. Not to worry - this hotel was neat, clean and comfortable. Breakfast was good for a buffet. Staff appeared a bit preoccupied with friends and other staff but since we only needed to check in and check out it wasn't a problem. only stayed one night but would not hesitate to return there.

  • Liked — It was clean!
  • Disliked — n/a
  • Stayed May 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
Thank Placer053
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mebane, North Carolina
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 29, 2008

I stayed here on a business trip. I'd say that this hotel is about average overall, but may be better now they've supposedly freshened it up.

The best parts were the customer service and manager's reception. We comfortably sat by the nicely groomed pool area and drank complimentary bottled beers while awaiting the rest of our group to eat dinner. The next morning's breakfast was very generous - to the extent that it really should have been called a full buffet rather than a continental.

My only complaint was that the room was not a non-smoking as requested. When I asked for another room, the front desk assured me they were booked for the night but sent someone up with some industrial deoderizer. It helped a little, but my suits all needed to be cleaned to get the stale cig smell out afterwards. To be fair, I don't know if the booking error was theirs or the travel agency's.

There was a good selection of restaraunts nearby. The location itself is right off I-95, so expect to hear non-stop traffic even above the basic room soundproofing.

If you are looking for a low-frills place to stay for a night or two, this is the place.

  • Liked — The staff
  • Disliked — smoking room
  • Stayed April 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LeebytheSea35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swansea ill.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 2, 2007

My family and I drove to Lumberton N.C from Illinois. We stayed at the Comfort Suites. The staff was very nice and helpful. We came in town for a funeral. The rooms were clean. The breakfast was great. The hostess was very friendly and helpful. The front desk staff was helpful. My only complaints were I put a DO NOT DISTURB sign on the door so we could sleep in, at 9 A.M there was a knock on my door it was the house keeper. Asking if I needed service. My last complaint there were no snack machines, only soda machines. Overall my stay was great.

  • Stayed November 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank mcduffieswansea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 215 Wintergreen Dr, Lumberton, NC 28358-2166
Phone Number:
Location: United States > North Carolina > Lumberton
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 23 Hotels in Lumberton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites 2*
Number of rooms: 93
Reservation Options:
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Also Known As:
Comfort Hotel Lumberton
Comfort Suites Lumberton
Lumberton Comfort Suites

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