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“Second stay here.”

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Holiday Inn Lumberton
Ranked #9 of 23 Hotels in Lumberton
Reviewed February 27, 2014

We like that the rooms are very clean and comfortable. Upon check-in the clerk forgot to validate the room cards so we couldn't get in the building. My husband had to walk around to the front desk for help. The clerk did apologize. There is no free continental breakfast but you do receive coupons for the attached Denny's. We stayed here last year and will probably stay again.

Stayed: February 2014, traveled as a couple
Thank Cynthia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenGeneralManager, General Manager at Holiday Inn Lumberton, responded to this reviewResponded February 28, 2014

Dear Cynthia H

Thank you for staying with us again and we will continue to provide you with the type of service that will keep you coming back. We apologize again that your husband had to walk around the building, for we find that to be unacceptable and it shall not happen in the future. We look forward to seeing you again soon.

Sincerely

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139 - 145 of 223 reviews

Reviewed February 26, 2014

...is no surprise.
This is a perfectly acceptable property without a lot of glitz or pretension.
It is IMMEDIATELY off I-95. As might be expected, there are numerous other chain hotels in the vicinity. They are probably more similar than not.
No "free" buffet, but Denny's is located off the main lobby. A $5 discount coupon is offered by the hotel.
Room was acceptable. I understand the comments about the hotel being a bit tired and dated, but the rate reflects that, as well. Don't ask for sirloin, if you want to pay hamburger prices. I enjoy a good steak as much as the next guy, but sometimes a good hamburger is all I need.
BTW: front desk clerk was friendly and extremely helpful, as was our waitress at Denny's.

  • Stayed: January 2014, traveled with family
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Thank Darthdaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenGeneralManager, Front Desk Staff at Holiday Inn Lumberton, responded to this reviewResponded February 27, 2014

Dear Darthdaddy,
Thank you for taking the time to wrie this reveiw. Your kind words are greatly appreciated and we hope the next time you are in Lumberton you will stay with us.

Sincerely
Front Desk

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Reviewed February 10, 2014

After a very long day on the road this was a nice place for my family and I to rest. Denny's off of the lobby and a huge Walmart across the street for resupply (Starbucks at this exit was a bonus). Good beds for us, quiet rooms. One draw back was the parking lot. A little dicey, would have liked to have seen better lighting and maybe cameras. Found pills in our roll away cot and brought it to front desk. They were surprised and call us back to assure us that they weren't narcotic, that was nice

Stayed: February 2014, traveled with family
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenGeneralManager, General Manager at Holiday Inn Lumberton, responded to this reviewResponded February 17, 2014

Dear David C we appreciate that you have taken the time to write this review and we are a family friendly hotel with ammenties to fit the needs of the family. Any problems that you may have experienced while here so certainly do apologize for that. We would love for you to stay with us again.
Sincerely
Staff

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Reviewed February 4, 2014 via mobile

I have to say that the location of this hotel is great. I just need to mention after a long 9 hour car ride looking for help and my room key is not what a person desires at 4am. I guess a camera would be beneficial because I was two seconds from going next door to find a room. A nice gentlemen from Denny's called a ladies name really loud and she appeared finally. I really enjoyed my stay otherwise and I thought a breavement discount was noted but I received no discount. The Hotel is clean and cozy. I will stay here again. Good job guys and the night clerk should check the counter frequently.

  • Stayed: February 2014
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Thank Whokows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenGeneralManager, General Manager at Holiday Inn Lumberton, responded to this reviewResponded February 7, 2014

Dear Whokows,
I am glad you chose to stay with us to begin with and that you enjoyed your stay. I apologize for any inconvenience you may have experienced during your stay.
Sincerely
S. Arp

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Reviewed January 28, 2014

Let's run down what I can recall from a recent stay:

Location: pretty good. Right off I-95. walking distance to Outback and a couple other decent places to eat.. Starbucks nearby. Denny's connected to hotel.

Check-in: Slow. A lot of contractors and railroad people piled in the lobby checking in. Took a while to get room keys and get to my room.

Grounds: Well kept outside.. Well lit parking lot, even though i did get approached by one of those trolls complaining of car trouble and a myriad of health issues and asking for a few bucks to help her get home. When I turned her down she jumped in her "broke down" car and drove away real fast. Go figure. Shame these people have to invade personal space with their nonsense.

I digress..

Room: This is a tough one. Because the bed was comfy and I love the fact that they tag the pillows with "firm" and "soft". That is outstanding for a guy like me who needs a firm pillow to sleep. The room was spacious and clean. The bathroom was spacious and the shower had great hot water and good pressure. The TV was newer flat screen.. However, and this is a huge problem. That wall heating/cooling unit sounded about as loud as one of the freight trains that roll through Lumberton every day, To make matters worse, I turned the thing completely off (without unplugging it) and it kicked on by itself and blew loud forced air every few minutes all night. I wish I could have uplugged it. It was that loud. And since when does the word "OFF" not mean "OFF!!!".

Also, you can hear TV's coming from the adjacent rooms next to yours. So the walls are a little thin in my opinion.

Overall - tough to score a 4 with the industrial strength fan/blower in the wall unit. I guess I could go 3.5 but that's not an option.

So.. decent place to stay.. just be prepared for a noisy wall unit that is impossible to turn off..

  • Stayed: January 2014, traveled on business
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2  Thank Ravenboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenGeneralManager, General Manager at Holiday Inn Lumberton, responded to this reviewResponded January 30, 2014

Dear Ravenboy
We do appreciate your review and that you found most things satisfactory. We do not allow vagrency on the premises and call the police if that occurs and is borught to our attention. Sometimes other guest may play their televisions extremely loud and when one of our guest has a problem and it is brougth to our attention we make every effort to fix it because our goal is always 100% guest satisfaction. Once again we thank you for staying with us and taking the time to write this review and hope you will stay again soon.

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Reviewed January 3, 2014

We stayed at this hotel during New Years. The hotel is convenient to the expressway with a lot of eateries close by. The staff was welcoming and courteous. It is apparent that the hotel is older and in much need of some refurbishing. Areas important to me include the bathroom areas. Our shower had yellowing from age although appeared clean-just a turn off. Not sure why but we had multiple pillows that were sized like toss pillows. For what we needed this hotel served the purpose but staying here again would probably not happen. Denny's is accessed from the hotel lobby and as Priority Club members we were given coupons. Nothing extremely bad but not a place we'd re-visit. Upon pulling up to the hotel a person (?homeless) in the parking lot made a point to check the garbage can to see what my husband threw into it. He then walked in the parking lot area approaching people for money. This did not sit well and our concern was for our vehicle left in the parking lot. Yes we will not be back.

Room Tip: Commented on spa but have no idea if one exists at this hotel.
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  • Stayed: December 2013, traveled as a couple
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1  Thank Jan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenGeneralManager, General Manager at Holiday Inn Lumberton, responded to this reviewResponded January 8, 2014

Dear JanM
Thank you for your candid review. We are glad you chose to stay with us and hope that you will again. Keeping our property clean, comfortable, safe and up to date is our first prority. So reviews are helpful in our effort to do so. Once again thank you and hoe to see you again.
Sincerely

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Reviewed December 25, 2013 via mobile

Overnight stay on the way to Florida. Bed was perfect for me. Too soft for my husband. Like the selection of firm and soft pillows on the bed. Kids eat free is not really plural, since it only gives you credit for one kid. The restaurant in the hotel was a Denny's. It was fine for breakfast.

Stayed: December 2013
Thank LauraW868
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StevenGeneralManager, General Manager at Holiday Inn Lumberton, responded to this reviewResponded December 30, 2013

Dear Lauraw868, Thank you for taking the time to write this review. Our beds are are new and we get many complinets on the comfort of them very frequently. The Denny's cupon is for up to four children on one. I do apoligize for the misunderstanding about that. Hope to see you at our property again soon.
Management and Staff

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Additional Information about Holiday Inn Lumberton

Address: 101 Wintergreen Drive, Lumberton, NC 28358
Phone Number:
Location: United States > North Carolina > Lumberton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 23 Hotels in Lumberton
Price Range: $96 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Lumberton 3*
Number of rooms: 107
Official Description (provided by the hotel):
We are located at exit 22 off I-95. We are next to the following restaurants, Outback Steakhouse, Ruby Tuesday's, Ryans, Texas Steakhouse and Golden Corral. Shopping located near by for your convience. We have the largest outdoor swimming pool in Lumberton. ... more   less 
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Also Known As:
Holiday Inn Lumberton Hotel Lumberton
Lumberton Holiday Inn

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