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Red Roof Inn Lexington, NC
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Reviews (19)
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15 - 19 of 19 reviews
Reviewed January 8, 2011

Im warning any one and every one do not stay @ this hotel .My husband and i made the mistake twice, a year ago we where doing some traveling and we pulled into this hotel got a room for the night i was really upset because the hot water wasn't working so my husband and i both had to take cool showers not fun, come to find out the hot water heater was broken is what we where told when we went to the manager to complain.............. This week we where back and this time we where traveling with friends we decided to give this hotel another try this is when i decided never again first of all when we get there we walk in and the rooms where freezing same with our friends room next door, could not believe they shut everything off if no ones staying how cheap of the owners for that so we had to wait along while before our room got warm and then its still wasn't working well we ask the manager if we could just get our money back we wanted to go someplace else we were told NO REFUNDS is the policy i said are you serious i was cold all night long not to mention my husband said it was a rat or mice kept making noise all night long keeping him a wake i get up the next morning to take a shower and the tube was dirty you could see soap scum and it was black around the tube i felt so disgusted and on top of everything else they claim to have complimentary breakfast ..... toast and dry cereal nothing else no donuts no bagels no waffles i cant believe they run a business like that and wont give people there money back , I'm very upset this place was filthy atho, the people there that was running the place where nice it doesn't work for me I'm calling NORTH CAROLINAS health department because this hotel needs to be condemned i feel its very unconstitutional to keep a unhappy customers money that's not the way to do business nor very nice to do to people period believe me moneys not an issue with us its a matter of rights period..... Thank you .

  • Stayed: January 2011, traveled with friends
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1  Thank jackie l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2010

Let's start with the positives. The staff was very friendly and waited on us quickly - through the plexiglass opening like you see in convenience stores in the worst of neighborhoods. The rooms were inexpensive, $65 for a double and they bought us a cot to the room so that we could sleep six, two adults and four kids. This ends the positives. We should have left at this red flag; however, we had a reservation for the night and they had taken our credit card number over the phone already. The facility was very run down and in need of repair. The rooms weren't just run down, however - they were also very dirty (walls, bathrooms, sheets). At check out, we rang the bell at the front desk and the desk clerk appeared from an adjacent dark room in her night gown with her hair all over her head and the car races blaring on the television. Be forewarned, skip a meal if you have to in order to afford a better motel in Lexington.

  • Stayed: November 2010, traveled with family
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2  Thank deals4him
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2009

This was a fantastic little motel on the 85 which we stopped over at on our west to east coast road trip. Great rate, comfortable rooms and service with a smile...

  • Stayed: June 2009, traveled as a couple
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5  Thank SydneyTimetraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2017
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  • Stayed: August 2017, traveled with family
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Review collected in partnership with Hotelplan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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