This was a host property for a weekend meeting. We were disapointed in several areas in the room itself. First, owner/mgt. should really invest in better quality towels and pillows. I can't speak for any other room but the towels were extremely thin, cheap, useless, but appeared brand new... The bed pillows were flat. Flat as in being a size to fit inside a pizza box. We requested extra pillows, but were told there were not anymore available. We had also requested extra towels and were brought the same type of towels, but only smaller.
Housekeeping could have been better in some areas but the biggest problem was probably an oversight. The toilet seat had an area covered in a wet goo (? no other way to explain it). The lady at the desk came quickly to the room with some cleaner and immediately cleaned the seat. We are thinking the housekeeper probably had sprayed a cleaner on the seat, but failed to wipe it off. No big problem and easily fixed.
We booked a smoking room, and as usual we are used to the bad smoking habits left by others in the rooms. There were cigarette burns around the tub and sink. We understand the thinking of management and we don't expect the best furniture in a room reserved for smokers, but some extra care would help. The pull out sofa had numerous stains. These stains were probably by a guest spilling soda on them, but at some point they should be cleaned or tossed out. The cushions were heavily stained.
This stay was over the Memorial Day weekend. The pool was not open and when asked the lady at the desk said the weather was cooler than normal and they didn't want to have the extra expense to open the pool yet. We were there with 2 teenage girls who were looking forward to the pool and really aren't bothered by the cooler weather.
The room decor was something I had never seen before. We travel pretty often with stays up to 30 days or more a year. The first thing we noticed when opening the door to the room was 2 "Movie posters", One being the poster advertizing Iron Man and the other being a Pirate movie or something. We did look in several other rooms and they pretty much had the generic type wall hangings. Maybe someone stole the previous artwork and these posters were a fast remedy. I didn't ask.
The property itself is nice enough and with a little sprucing up could be a real nice place. The staff was more than nice and was a great plus.
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- Also Known As:
- Red Carpet Inn Lenoir Hotel Lenoir
- Lenoir Red Carpet Inn