I reviewed Comfort Inn after staying there a few months ago and mentioned that it needed renovating. Recently the management responded to my review saying that the motel has been redone and please give them another try, so I decided to see about it.
I was surprised at how little has been changed. The old wallpaper in the rooms has been replaced with knock-down (which looks like stucco) and painted, and the carpets are new. But that's it. The bedspreads are still the same; I don't know about the mattresses. The TVs are still the same old clunky things that were there before, and the long cabinet that the TV sits on had chips in the finish, so those aren't new either. The bathrooms are still the old tile (with small chips in places) and old laminate countertops.
To add to my annoyance, I was put in an old smoking room, despite noting on my reservation that I needed a non-smoking room. So I had to go downstairs and request to be moved to another room that has always been designated non-smoking. The clerk did move me, which I appreciated. But the fact that the room still smelled of smoke despite new paint and carpet leads me to believe that the bedspreads and curtains haven't even been cleaned recently. I questioned the front desk clerk about the "renovation" and she claimed everything was new, and I told her it sure didn't look like it.
Comfort Inn could have done a much nicer job while re-doing the walls and carpets. They should have installed new bedspreads, new flat screen TVs, and new furniture. The bathrooms would have looked much nicer with new paint and updated countertops.
To make matters worse, the AC unit switched on/off constantly, plus it put out a moldy odor. Thank goodness last weekend was so cool in Lenoir so we turned the unit completely off, and ran a white noise machine to help us sleep.
What a disappointment.
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- Also Known As:
- Comfort Hotel Lenoir
- Comfort Inn Lenoir
- Lenoir Comfort Inn