Yesterday, arrived at 4pm, their occupancy 25-30%, and plenty of staff seen, 4 working out of 10, rest seen sitting, standing, and socializing with each other. Manage sitting in middle of restaurant going through a notebook, obviously not paying attention to staff and surroundings. Upon arrival the hostess was sitting us at a booth in the front, we asked if we could sit a table (all tables in front available/clean), so she took us back to the entry and sat us on the side (all tables available, 2 booths occupied). Waitress finally came, totally evasive when ordering, wanting to move on to the other person without letting the first one finish ordering. Brought a warm salad, waited and finally had to demand for some silverware, given lame excuse on how busy they were earlier (yet staff are doing nothing all around). She called us "Sweety" more than a dozen times. Ordered the chicken and penne pasta, what a killing they're making off that dish, possibly 2 ounces of chicken at the most and a load of pasta. At the end the waitress so busy talking to her cohort she didn't even bring my change back from the bill, but did bring back the money I asked to be changed for a tip. We were there less than 2 months ago and they left the bacon off our hamburgers, we were so tired and hungry from working in the yard all day..we just didn't feel like fussing. Needless to say, I tried to write complaint at their website, and it was conveniently unable to take the info at that time. Applebee's at this location just SUCKS.
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