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“Horrible service and food less than mediocre.”
Review of Applebee's

Applebee's
Ranked #28 of 54 Restaurants in Leland
Cuisines: American
Dining options: Late Night
Restaurant details
Dining options: Late Night
Leland
Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Horrible service and food less than mediocre.”
Reviewed July 8, 2012

Yesterday, arrived at 4pm, their occupancy 25-30%, and plenty of staff seen, 4 working out of 10, rest seen sitting, standing, and socializing with each other. Manage sitting in middle of restaurant going through a notebook, obviously not paying attention to staff and surroundings. Upon arrival the hostess was sitting us at a booth in the front, we asked if we could sit a table (all tables in front available/clean), so she took us back to the entry and sat us on the side (all tables available, 2 booths occupied). Waitress finally came, totally evasive when ordering, wanting to move on to the other person without letting the first one finish ordering. Brought a warm salad, waited and finally had to demand for some silverware, given lame excuse on how busy they were earlier (yet staff are doing nothing all around). She called us "Sweety" more than a dozen times. Ordered the chicken and penne pasta, what a killing they're making off that dish, possibly 2 ounces of chicken at the most and a load of pasta. At the end the waitress so busy talking to her cohort she didn't even bring my change back from the bill, but did bring back the money I asked to be changed for a tip. We were there less than 2 months ago and they left the bacon off our hamburgers, we were so tired and hungry from working in the yard all day..we just didn't feel like fussing. Needless to say, I tried to write complaint at their website, and it was conveniently unable to take the info at that time. Applebee's at this location just SUCKS.

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Becca R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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71 reviews from our community

Visitor rating
    13
    20
    20
    11
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
Wilmington, North Carolina, United States
Level Contributor
13 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“It is a shame”
Reviewed June 8, 2012

For many years my family go out on our birthdays to Applebees and the one in leland is so close to our home, however we will never go there again. We have been there more that 4 times and everytime it is poor service, forgetfull waiters, juvenille hostesses with bad attitudes, always getting the wrong order or the food was not cooked properly. It is just a waste of money to even be open with all those errors. I really wish they would pull out the bad weeds of employees or learn to properly train them.

  • Visited April 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Jennifer N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina Beach, North Carolina
Level Contributor
58 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Good food, prices & staff”
Reviewed May 20, 2012

Convenient to the hotels. Typical Applebee's food - which is good. Consistent from place to place. Huge salads, good prices. Waiter was very friendly and personable.

Visited May 2012
Helpful?
Thank alisluv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southport, North Carolina
Level Contributor
66 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
“A solid Applebee's”
Reviewed May 3, 2012

Stopped in with my wife on the way home from the airport for dinner. Seated quickly and friendly. Menu has been revised since I was last at Applebee's and was pleased to see a better selection of entrees that didn't involve frying and french-fries. Had a small sirloin steak with a spinach-capped portobello, and it wasn't haute cuisine but was worth every penny that I paid for it. My wife had the fish 'n chips which was OK but surprised her with 3 good sized pieces of fish. Overall, no complaints at all.

  • Visited April 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Trainmodeller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leland, North Carolina
Level Contributor
52 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Lower your expectations”
Reviewed April 27, 2012 via mobile

It's a chain. It's not fine dining. Knowing that you don't expect a spectacular experience, however I wasn't prepared for such poor everything.
The restaurant is small, dimly lit, and has a mildewy odor. The hostesses are unfriendly. The menu selections are barely trying. The service is slow. The food was greasy, poorly prepared and unappetizing.
The only thing I would go back for is a drink, except they are overpriced.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Bethany F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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