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“Very helpful and friendly staff”

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Best Western Plus Westgate Inn & Suites
Ranked #1 of 2 Hotels in Leland
Certificate of Excellence
Reviewed October 13, 2013

My 3 weeks at this hotel was one of the best hotel experiences I ever had. The rooms were very clean and the front desk staff was extremely helpful with all I had requested of them. I would recommend this hotel to anyone who is planning to stay in the Wilmington area

Room Tip: rooms closer to the lobby have better wifi
  • Stayed: September 2013, traveled on business
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Review collected in partnership with this hotel
1  Thank louis g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zgooden, General Manager at Best Western Plus Westgate Inn & Suites, responded to this reviewResponded December 8, 2013

Mr Louis G., Thank you for your gracious comments. We make every effort to "WOW" each of our guests with the customer service my staff and I provide. Thank you for taking the time to review our property. Sincerely, The Housekeeping Staff, Guest Services Staff, Breakfast Staff and Maintenance.

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Reviews (939)
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719 - 725 of 939 reviews

Reviewed October 13, 2013

Arrived quite late 2am. Got last room available. As soon as we turned the light on in the room a bug runs across the bench near the door. We did get to kill it and it was a cockroach. I really didn't want to stay but we were so tired and it was late. The room was clean . But in the morning while I was getting a shower 2 more bugs ran up the wall in the same place. Husband killed them and I saved them to show front desk. This was very upsetting.. We stayed @ best wetern earlier this year for 2 nights and had no problems like this. and what was most upsetting the front desk says they were water bugs . I know what cockroaches look lik. so we got 25.00 off the room which I thought wasn't enough to cover this awful experience. We stayed @ many hotels alot cheaper not as pretty but as clean and had no problems. Its bye bye to best western for us.

Room Tip: Leave when u see the first bug run in the dark when you turn on the lights. Check room out before yo...
  • Stayed: September 2013, traveled with family
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Thank pattycake44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2013

Located close to alot of shops and restrant restaurants. Alot of shops and eating places are in a walking distance from hotel. A fresh new hotel experience. Nice and super friendly staff. The entire property is in tip top shape. Everything is modern amd new. Its just a super nice place to stay.

  • Stayed: October 2013
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Thank STJ11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zgooden, General Manager at Best Western Plus Westgate Inn & Suites, responded to this reviewResponded December 7, 2013

Your feedback is appreciated and may entice another traveler to stay with us in order for us to provide the optimum service to them as well. We again want to thank you for the kind words and looking forward to your next visit in the area.

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Reviewed October 12, 2013

Great hotel better than the Hilton in Wilmington nice staff willing to go above and beyond what I have experienced even at resorts in Vegas They also have great area knowledge with insight on area resterants

  • Stayed: October 2013
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Thank RobThomas3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zgooden, General Manager at Best Western Plus Westgate Inn & Suites, responded to this reviewResponded December 8, 2013

Thank you for taking the time to review our property. It is much appreciated.

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Reviewed October 9, 2013

This was the perfect place for business travel to UNCW on a budget. It is just a few minutes outside of Wilmington, with nearby restaurants and other amenities. It is conveniently a mile off of the main Hwy. We arrived early and staff happily allowed us to check-in early. The room was clean and very comfortable. Everything was new and well-appointed. The breakfast was amazing (love the waffles!) and the staff worked hard to keep it well-stocked. They offered coffee 24/7. This was a great value to stay in the area without paying the higher rates for destinations closer to the beach.

  • Stayed: September 2013, traveled on business
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1  Thank BeachSnorkelLovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zgooden, General Manager at Best Western Plus Westgate Inn & Suites, responded to this reviewResponded December 17, 2013

We are a diamond in the rough as some would say. Only 6 short miles from Wilmington. We are closer than some of the Wilmington hotels to city center! We appreciate your feedback and will be looking forward to your next visit.

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Reviewed October 8, 2013

My husband and I stayed here for two nights. The staff was friendly and helpful. The room was clean, the bathroom was spotless and we had a great view of the woods in the back....absolutely a dream to stay at...would highly recommend.

Room Tip: Try to get one on the back side of the hotel...to wake up to the woods was quite nice...we were in r...
  • Stayed: October 2013, traveled as a couple
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1  Thank Trishs6204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2013

We had a wonderful experience at the Best Western Plus Westgate in Leland. The hotel is 3 years old, but looks brand new. It is extremely clean and well cared for. Our room was spotless, quiet very comfortable. The breakfast buffet has more than most...not just cold cereals and waffles, but eggs, bacon and sausage biscuits. The location was perfect for us as we were traveling up and down the coast. We will definitely stay here again. Surprising quality for the money.

  • Stayed: September 2013, traveled as a couple
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1  Thank 2Perky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zgooden, General Manager at Best Western Plus Westgate Inn & Suites, responded to this reviewResponded December 17, 2013

Thank you for your review of our hotel. We appreciate your honesty and loyalty. Looking forward to your next visit while traveling up and down the coast!

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Additional Information about Best Western Plus Westgate Inn & Suites

Address: 1120 Town Lake Dr, Leland, NC 28451
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Leland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Leland
Price Range: $98 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Westgate Inn & Suites 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Plus Westgate Hotel Leland
Best Western Plus Westgate Inn And Suites

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