I booked this hotel b/c it was close to Wilmington and Southport, both of which I planned to visit...I booked the hotel through the 800 reservation line..I do not recommend that you call that number, book through the hotel so you can get all the facts. I must say the hotel was very clean, the king sized bed was very comfy, everything worked, very big, nice shower...The staff was very friendly. I would recommend this only to people with no pets...
When I booked I was advised that there was an 80lb weight limit per dog, that you didn't have to keep your animals crated, and that it was $20 a day TOTAL pet fee...As I was checking in, they made me sign a pet form..The form stated that dogs must be under 40 lbs. (mine was not) That you can't leave your animals unattended. If you leave they must go with you. And that they must be crated when housekeeping comes in. (I don't use housekeeping when I take my pets). Also, the pets can't be on furniture or beds. I specifically asked those questions when I booked the room and was told they could be left and they could sleep in the bed....Anyway, after reading the "pet rules", I told the front desk that I would just find somewhere else to stay..There response was ok, but we have to charge you a night's stay...Really??? I booked a room through your corporate and everything they said was a lie, and I'm still going to have to pay??? Ridiculous. So, if you are taking a pet with you..make sure that you are planning to take it everywhere with you...The staff was very nice and agree that I could leave them, but if they barked they would have to call me to come back...So, needless to say, it ruined my trip...Not to mention when I checked out they charged me $20 per pet, per day..Fortunatly, the manager was nice enough to only charge me $20 a day...Only positive about pets, they have one of the best pet walking areas I've seen, just to bad your pets have to be under 40lbs and kept with you at all time..
So, with all the being said...The breakfast in the morning was great, the rooms were great, the service was great, the location was great, everything about it was great...except pet policy..So, if you are traveling without pets I would def. recommend this hotel!
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- Also Known As:
- Best Western Plus Westgate Inn And Suites
- Best Western Plus Westgate Hotel Leland