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“room quality”

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Hampton Inn Laurinburg
Ranked #1 of 5 Hotels in Laurinburg
Certificate of Excellence
clayton, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“room quality”
Reviewed November 1, 2013

my room had a terrible smell, and the front desk was not able to change it, which was very disappointing. I was not offered a refund. The person at the desk was very young, possibly not very experience with this level of customer care.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Andrew T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike c, Front Office Manager at Hampton Inn Laurinburg, responded to this review, November 18, 2013
Thank you for taking your time to review our property. We have addressed the staff and would like to apologize for the problems you incountered during your stay here. We try to make every customer happy and give them the level of service that's up to their standards. Again we would like to apologize and hope you stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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236 reviews from our community

Traveler rating
    114
    63
    30
    15
    14
See reviews for
74
42
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76
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
suffolk, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 11, 2013

The hotel was cleaned nice and quiet. The breakfast was not bad either. Checking and out went smoothly. It was located off the main roads. There is a nice shopping script in walking distance of hotel.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Wendy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike c, Front Office Manager at Hampton Inn Laurinburg, responded to this review, October 17, 2013
Thank you for taking time to write a review. We are glad you enjoyed the breakfast and the service at our hotel. It was a pleasure having you here and we hope you will visit us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, United States
1 review
Reviewed October 9, 2013

This location had a good breakfast and GREAT beds. We happened to be placed in a room that was designed for someone with disabilities. We were very impressed that the shower was completely accessible for the roll in shower chair that was part of the bathroom furnishings. We will choose this hotel again when we are in the area.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jacqueline F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike c, Front Office Manager at Hampton Inn Laurinburg, responded to this review, October 17, 2013
Thank you for taking your time to write this review. We are pleased to know that you enjoyed your stay with us. We hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
82 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed October 5, 2013

Clean, friendly staff. Breakfast was below average for choices. Pool did not look clean. Hotel had a humidity problem. Rooms felt a little sticky. I thought I said everything but trip advisor requires 200 characters, so I'll just write until I get there. :-)

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chrisnva2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike c, Front Office Manager at Hampton Inn Laurinburg, responded to this review, October 9, 2013
Thank you for your comment on our property. I would like to apologize for the problems you incountered during your stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience a higher level of service. Remember that we honor our 100% satisfaction guarantee, so if your not satisfied with your stay just notify front desk before departing.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed October 1, 2013

I have stayed at the property numerous times. It is definitely going down hill. While the front desk staff were friendly, the furnishings are worn, and breakfast was poor. This location does not represent what I expect from a Hampton property. Disappointing.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike c, Front Office Manager at Hampton Inn Laurinburg, responded to this review, October 9, 2013
Thank you for taking your time to review our property. We would like to apologize for the problems you incountered during your stays here. We try to make every customer happy and give them the level of service that's up to their standards. We honor our 100% satisfaction guarantee so if your not completly satisfied with your stay please let front desk know before departing. Again we would like to apologize and hope you stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lanham, United States
1 review
Reviewed September 25, 2013

I enjoy my stay at the Laurinburg Hampton Inn. The staff was very helpful. I used the vending machine on the 2nd floor and could not get my money back from the machine. I reported to staff who in turn gave me the money to purchase the item from the vending machine in the lobby.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Joycelene C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike c, Front Office Manager at Hampton Inn Laurinburg, responded to this review, October 9, 2013
Thank you for writting a review on our property. We are glad that you enjoyed your stay with us we loved having you here.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pataskala, Ohio
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 24, 2013

I walked into this hotel needing a simple room for a few hours of sleep. The young lady at the front desk was extremely helpful and started my stay of with a smile on my face. Thank you to her and the rest of the staff for making my stay pleasant.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Steven O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike c, Front Office Manager at Hampton Inn Laurinburg, responded to this review, October 9, 2013
Thanks for the great review on our property. We are glad you enjoyed your stay and hope you will visit us again when your in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Laurinburg

Property: Hampton Inn Laurinburg
Address: 115 Hampton Circle, Laurinburg, NC 28352-5436
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Laurinburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Laurinburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Laurinburg 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Laurinburg Hampton Inn

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