During the past 50 years or so I have stayed at more hotels than I can remember. We stayed at the Terrace to attend the Smoky Mountain Folk Festival. The hotel accommodations were nice but average and convenient to the festival venue. continental breakfast was served from 7:30 to 9:00 am (08/31/2019). Continental breakfast was included with our package but was horrible. We arrived at 8:45 am and the continental breakfast was almost nonexistent. Server who was great, but overwhelmed, brought out additional muffins which were ice cold. No fruit juices were present. Coffee was good. My wife opted for the hot buffet which was to be an additional $3 (no big deal). We plan on coming to the festival next year but may search for breakfast elsewhere. Management was obviously not prepared to serve their guests properly. Chaos was the order of the day. My wife did not want me to write this review. However, if you don't point out deficiencies some things never change.

I use a manual wheelchair (my husband pushes me) and we are always looking for accessible lodging. The Terrace was a great find! The hotel and room (bedroom and bathroom) were very accessible. Even the balcony that overlooks the lake was easy to maneuver in a wheelchair. Just outside the hotel you can start your stroll around the lake. We didn't make it around the whole lake, but the portion closest to the hotel was flat making it very accessible and sitting by the water was very restful. My only complaint is that our room didn't have a roll-in shower - it had a tub with a shower bench which made showering difficult. I am a firm believer that all handicapped accessible rooms should have a roll-in shower with a bench and a handheld shower head.