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Kitty Hawk
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1,108
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Reviewed January 15, 2020 via mobile

From check in to check out I had all positive experiences. Ladies at check in were super nice and friendly. The restaurant manager and Donna the Wait were also friendly and wanting to make sure I had a positive experience. The room was clean and all room amenities were available. Plenty of outlets for electronics and the room was super quiet. As this is the off season the rates were reasonable.

Date of stay: January 2020
Trip type: Traveled solo
Thank 606gaylef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnOBX, Manager at Hilton Garden Inn Outer Banks/Kitty Hawk, responded to this reviewResponded January 22, 2020

Wonderful! Our caring and attentive team members love making sure our guests always receive the highest level of customer service when staying at the beach with us. We’ll be sure to pass along your compliments to them. Nothing makes us happier than to know when, at any time of the year, our guests can come and stay with us for the best of the Outer Banks oceanfront at a value rate. It is our hope that you loved having an oceanfront view to enjoy on your private balcony or the convenient amenities like the free Wi-Fi and 24-hour Business Center for our guests working. Thank you for taking the time to give us your feedback and for staying with us.

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Reviewed January 9, 2020

We have stayed here a few times now, and this hotel is first class. The location is great, the first large yellow building as you enter OBX. It has a large, bright and comfortable lobby. Very light and airy. The staff are happy, efficient, and very helpful. The Ocean view is wonderful, and the whole atmosphere screams "relax here"!
The breakfast bar was good, and special order items very tasty. The bar staff attentive, and friendly.
We had a wonderful baby shower in the pier house, which also is a lovely location. Highly recommend.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
1  Thank ladylitauk2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnOBX, Manager at Hilton Garden Inn Outer Banks/Kitty Hawk, responded to this reviewResponded January 15, 2020

It is such a great benefit to have the beach just steps from our back doors, which is a wonderful benefit to enjoy for walks or just sitting in the sunshine whether it’s January or June. We are so pleased to read that you enjoyed a lovely event in the Kitty Hawk Pier, a great beachside venue for all kinds of events! It is our hope that during your visit you also had time for a dip in our heated indoor pool and had the chance to explore some of the entertaining attractions nearby, like Jockey’s Ridge State Park or one of the OBX lighthouses. Thank you for staying with us and taking the time to post your kind comments and that you would recommend our oceanfront location! We hope to see you again in the future.

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Reviewed January 8, 2020

Right away you see how big this HGI is compared to the normal layout. It's like a double HGI. It has a very large lobby with seating areas, aquariums, bar and dining area. It has the expected vaulted ceiling with flowing drapes. The staff is very nice and helpful.
We ate in the dining room and the food was delicious. I was surprised because I normally expect good but not exceptional meals at HGI. My wife had a different but tasty New England clam chowder, and a Caesar salad. I had the wedge Maytag salad and it was very good. I also had a cod sandwich that was great. Our cocktails were very well made.
The hotel is oceanfront and even though it was January I took a walk on the beautiful beach. The water was blue and so was the sky. Excellent location.

Room tip: Ask for a room with a good partial waster view versus an upgrade with full water view.
Date of stay: January 2020
    • Sleep Quality
    • Rooms
    • Service
Thank JackX729
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnOBX, Manager at Hilton Garden Inn Outer Banks/Kitty Hawk, responded to this reviewResponded January 15, 2020

Wonderful! It is our hope that, based on your excellent review, you and your wife will consider returning to stay with us again on the beautiful beaches of the Outer Banks. Our oceanfront location is a relaxing place for a beach getaway any time of year and we are delighted to read you took full advantage by enjoying a walk in the sand. Perhaps you also went for a stroll on the Kitty Hawk Pier, too, for the breathtaking ocean views and peaceful surroundings. We will be sure to let our team know how much you loved the delicious dining options from the Aviator Bar and Bistro, also! Thank you for staying with us and it would be our pleasure to have you return for another beach vacation.

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Reviewed January 6, 2020

The registration process was a little deceiving. I was denied a free breakfast with the room although I observed "Free Breakfast" during the registration process. The room did not have a hair dryer but one was delivered with no problem. The room had a bad odor upon entry. One elevator was out of order. Regardless, this is a very good hotel.

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank c117h118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnOBX, Manager at Hilton Garden Inn Outer Banks/Kitty Hawk, responded to this reviewResponded January 8, 2020

Our oceanfront location is a great spot for a quick weekend getaway to the beach. We are pleased you chose our hotel to visit and we appreciate your feedback, too. We review our guest comments to ensure we’re always offering the highest level of satisfaction and service for our guests. Perhaps during your visit, you had a chance to take a relaxing dip in the heated indoor pool or take advantage of your in-room coffee maker and private balcony. It is our hope you will keep us in mind when planning your next trip to the Outer Banks area. We would love to have you again and show you a perfect visit to the beach. We appreciate your patronage and kind review.

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Reviewed January 6, 2020

Hotel is conveniently located to everything. Welcoming lobby and friendly front desk staff. Balcony view of the ocean was spectacular, providing a relaxing time. My wife and I enjoyed sitting around to open pit fire and meeting other travelers.

Date of stay: January 2020
    • Value
    • Sleep Quality
    • Service
1  Thank G6087UOjohnd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnOBX, Manager at Hilton Garden Inn Outer Banks/Kitty Hawk, responded to this reviewResponded January 8, 2020

Thank you for taking the time to share that the Hilton Garden Inn Outer Banks/Kitty Hawk offered you and your wife the relaxing beach escape you were looking for during your travels to OBX. With our delicious dining options from the Aviator Bar and Bistro and plenty of great amenities like the sun deck, private balconies with every room, and the peaceful patio with rocking chairs and the firepit, there are plenty of ways to enjoy your time at the beach. We hope you also received excellent service from our friendly staff and will plan another trip to stay with us again. Thank you!

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