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“Very Good Experience”

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Hilton Garden Inn Outer Banks/Kitty Hawk
Ranked #1 of 4 Hotels in Kitty Hawk
Certificate of Excellence
Milton, Delaware
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Very Good Experience”
4 of 5 bubbles Reviewed May 1, 2014

The hotel was well located to explore the Outer Banks. It was clean, neat and generally well appointed. The staff was polite, thorough and knowledgeable. Our King oceanfront room provided an awesome view of each morning's sunrise over the ocean -magnificent!
We were a bit disappointed with the bathroom. There was no make-up mirror and the lack of an exhaust fan allowed the bathroom to steam up after showering. The toiletries that were provided (soap and shampoo)seemed to be the culprits that caused us both the experience itchy skin and some rash after bathing. Word to the wise: bring your own and avoid the hassle.
We took advantage of the included breakfast and found it to be excellent. The wait staff was great!
A very good experience except for the minor bathroom flaws. We'd definately stay again.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank John_S34039
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnOBX, Manager at Hilton Garden Inn Outer Banks/Kitty Hawk, responded to this review, May 6, 2014
It was a pleasure having you here during your stay in the Outer Banks. We’re sorry that you had a reaction to our in room bath toiletries. We haven’t heard of that occurring in the past, but will keep our ears open going forward. Thank you for your kind words about our hardworking staff and we’ll be sure to pass along your compliments. We look forward to seeing you again next time and hope you will stay in touch at: Facebook.com/ OBXHiltonGardenInn
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1,470 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (317)
Date | Rating
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English first
Pennsville, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed April 30, 2014

Stayed at this hotel for one night on our way to Ocracoke. The hotel appears to be nice but is, in my opinion, way, way, way overpriced. For the price I paid for a King oceanfront room I was expecting a lot more than what this hotel provided. The room was, at best, mediocre. Probably wouldn't be a bad choice for a business meeting or seminar but for individuals looking for short stays passing through the northern banks there are LOTS of better choices. Would not stay here again.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Duane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnOBX, Manager at Hilton Garden Inn Outer Banks/Kitty Hawk, responded to this review, May 6, 2014
While we are glad that you stayed with us during your trip to Ocracoke we are disappointed to see that you weren’t thoroughly happy with your accommodations. We appreciate the feedback and do hope that you enjoyed the rest of your trip.
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chesapeake, United States
1 review
5 of 5 bubbles Reviewed April 30, 2014

every staff member was friendy and nice, even a couple times staff went out of there way. it was nice to be able to stay, sleep, and play , same place, i fish on pier, wife and kid on beach, other two kids in pool went back and forth from beach,

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mike P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnOBX, Manager at Hilton Garden Inn Outer Banks/Kitty Hawk, responded to this review, May 6, 2014
Your perfect score is truly appreciated and we are so thrilled to see that your entire family enjoyed our hotel amenities. Being situated on the oceanfront along with our (2) pools and arcade room definitely make our hotel ‘kid friendly’. We hope that you will all come back to see us again soon and in the meantime, be sure to share some photos of your visit at:
Facebook.com/ OBXHiltonGardenInn
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 29, 2014

The hotel was modern and clean and nice lobby. The room was clean. The only downside was the balcony door was dirty from the sea salt I presume. The hotel staff was friendly and very helpful. The location is close to eating facilities, and recreational activities for the family.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank schalleryc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnOBX, Manager at Hilton Garden Inn Outer Banks/Kitty Hawk, responded to this review, May 6, 2014
It is wonderful to see that you enjoyed our oceanfront hotel and had an “excellent stay”. Your kind comments about our staff are very much appreciated and we are glad they could deliver exceptional service. Our location provides access to various attractions and restaurants and we are glad that you found it convenient. Please stay in touch and we hope to see you back again. Facebook.com/ OBXHiltonGardenInn
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Windermere, Florida
Level Contributor
707 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 641 helpful votes
4 of 5 bubbles Reviewed April 28, 2014

I stayed at the Hilton Garden Inn due to its proximity to both the beach and the other outdoor activities that I had planned. The hotel was larger than I had anticipated for a Garden Inn, but it looked like it could be larger since it was pretty much full and it wasn't even peak season yet. The lobby was nice decorated and included several aquariums, the front desk and the restaurant (which took up. A significant amount of space). Check-in was quick and efficient.

I had a handicapped room since it was the only type of room available. The room itself was large and had plenty of space. Since it was a handicapped room there were several items you wouldn't find in a regular room. There were also some areas that could use improvement. It looked like the front door had a button which would keep the door open for enough time for someone to go in. However this was not the case for the bathroom door. It was a heavy door that closed immediately by yourself. Unless you prop it open like I did, there is no time for someone in a wheelchair to be able to get in without any trouble.

The king bed was comfortable and included pillows of various softness. There was also a sofa next to the balcony and a small work desk directly across from it. The balcony had a view mostly inland, but you could see the ocean from the corner. There were a couple of chairs on the balcony for you to use. The bathroom had a small bathtub and shower. What looks like a normal occupancy for this area of the Outer Banks, water pressure was an issue and wasn't that strong. At least there was no shortage of hot water.

You can also get free cookies and coffee throughout the day and evening (at least coffee). I didn't eat at the restaurant but they do serve all three meals at set times for each. It looked to be popular for breakfast. There was also a pool, but not sure why one would use it when you are mere steps from the ocean. The Kitty Hawk Pier is also located next to the hotel and is free to use for guests if you want to go fishing.

They have a small store where you can purchase food, beverages and other sundry items. However they also have complimentary items such as toothbrushes if you forgot anything. However the toothbrush was a cheap one made in China which did more harm than good. There is a Rite Aid nearby where you can better items. There are also several restaurants within walking distance as well for dinner.

If you are looking for a place to stay in the Kitty Hawk area, the Hilton Garden Inn is a good option. The staff is very nice, the rooms are comfortable, and the hotel is conveniently located. Compared to other hotels in the area, this one is a step above.

  • Stayed April 2014, traveled solo
    • Value
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Helpful?
1 Thank wbullseye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnOBX, Manager at Hilton Garden Inn Outer Banks/Kitty Hawk, responded to this review, April 29, 2014
Your detailed comments are helpful to us and we are thankful that you stayed at our oceanfront hotel recently. We are glad that you enjoyed our central location which makes it convenient to visit other attractions, restaurants and sight-seeing areas. Your feedback is informative and will be reviewed by our team. Thank you for staying with us and we do hope you will follow us at:
Facebook.com/ OBXHiltonGardenInn
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Virginia Beach, VA
Level Contributor
100 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed April 26, 2014

Spent two nights here with a group on retreat. The property is quite lovely inside, casually elegant and very clean. Front desk staff very friendly and helpful. Our room, on the second floor, was comfortable. No view, so try to get on a higher floor if view is important to you. All in all, a very pleasant stay and I would definitely return.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VAPrgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnOBX, Manager at Hilton Garden Inn Outer Banks/Kitty Hawk, responded to this review, April 29, 2014
Thank you for your kind remarks about our staff and hotel quality. Nothing makes us happier than seeing satisfied guests who enjoyed their time here on the beach. We hope your retreat was a huge success and do hope that you will come back to visit us again. Be sure to follow us at:
Facebook.com/ OBXHiltonGardenInn
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Knoxville, Tennessee
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed April 24, 2014

We recently held an event and stayed at the Hilton Garden Inn in Kitty Hawk. Every person we dealt with from Miha and Robyn in Sales to the Housekeeping staff were so helpful and accommodating. We had several last minute changes to our rooming needs and catering needs. Everyone worked with us and made the adjustments with great attitudes. Brian, Charlie, Ryan and Morgan with catering were awesome. The kitchen even went out of it's way to stay open late for lunch one day to cook lunch for about five from our group. They could have easily told us that the kitchen was closing, but went out of their way to serve us! And the food was great. Having been to MANY hotel catered events, sometimes the food is terrible. Breakfast, Lunch and Dinner meals were all wonderful. The hotel isn't the newest or latest and greatest, but it has always been clean and well kept. The ocean front room I had was great.

Room Tip: Go for the Ocean Front room if you are able. Well worth the few extra $$$.
See more room tips
  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGardenInnOBX, Manager at Hilton Garden Inn Outer Banks/Kitty Hawk, responded to this review, April 29, 2014
Your compliments are truly appreciated and we are so glad to see that our staff accommodated your every wish. We will be sure to pass along your kind remarks to our team who worked hard ensuring your event was a success. We hope you were able to take some time and go for a walk on the beach and enjoy the views of the ocean from your room. Thanks again for choosing Hilton as you destination and event location and we hope to see you again. Feel free to also stay in touch at:
Facebook.com/ OBXHiltonGardenInn
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Additional Information about Hilton Garden Inn Outer Banks/Kitty Hawk

Property: Hilton Garden Inn Outer Banks/Kitty Hawk
Address: 5353 North Virginia Dare Trail, Kitty Hawk, NC 27949-5918
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Outer Banks > Kitty Hawk
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Kitty Hawk
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Outer Banks/Kitty Hawk 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Hilton Garden Inn Outer Banks/Kitty Hawk Hotel Kitty Hawk
Hilton Garden Inn Kitty Hawk
Hilton Kitty Hawk
Kitty Hawk Hilton
Hilton Garden Inn Outer Banks/Kitty Hawk NC

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