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“Excellent stay at the beach. GREAT location, friendly staff.”

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Hilton Garden Inn Outer Banks/Kitty Hawk
Ranked #1 of 4 Hotels in Kitty Hawk
Certificate of Excellence
Lorton, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent stay at the beach. GREAT location, friendly staff.”
Reviewed July 8, 2013

We took a trip during the 4th of July week for my wife's birthday. It was a last minute trip and the hotel was great in accommodating us even though we made the reservation the same day that we went down. We went with our two children, ages one and two, and we were even given complimentary cribs and breakfast for my wife's birthday.

The location really could not be better. You drive across the bridge and go straight to the beach and there is the hotel. It is at the northern end of the beach road. Across the street are a few restaurants, a Duck Donuts, and a Rite Aid.

The beach was clean and not very crowded. You can rent beach chairs and umbrellas from the hotel. It cost $15 for two chairs and an umbrella. They will set them up for you. The pier is also great for fishing or sightseeing. Hotel guests have complimentary access to the pier.

The room was EXCELLENT. Everything was clean. The beds were very comfortable. The view from our third floor oceanfront room was unbeatable. The outdoor pool was very nice and clean and the courtyard area is a nice place to hangout.

The staff was excellent. Everyone in the hotel was accepting and accommodating of our two small kids. They were quick and courteous and answered all of our questions. Breakfast was great with a buffet and a cook to order chef.

The only thing that bothered me, and this is nitpicking, was that the air conditioning in our room was very loud.

All around, the hotel was fantastic and we would stay there again in a heartbeat.

Room Tip: The higher the floor, the better the view, but levels 2 through 5 all have great views. Oceanfront i...
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  • Stayed July 2013, traveled with family
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Helpful?
2 Thank phocker52522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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English first
Gloucester, VA
Level Contributor
141 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed July 7, 2013

We stayed here in April, 2013, to celebrate my husband's birthday. It's a pretty property and located conveniently just off the Bypass at MP 1. Usual amenties for an HGI, but be aware that complimentary breakfast is not offered for Hilton Honors members. WiFi good, room fairly large, beds standard, etc., but what sets this property apart is the location and its own pier located just in front. While we were there it was cold, windy and drizzly; however, the pier views are divine. We weren't able to enjoy the firepit in the center of the hotel but imagine it's lovely when the weather permits!

Room Tip: The higher up, the better the views.
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  • Stayed April 2013, traveled as a couple
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Helpful?
2 Thank Diane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greater Manchester, United Kingdom
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed July 3, 2013

Stayed for just the night in mid-June with my girlfriend. The location, set-up and general convenience of this property is near on perfect.

We did encounter some issues with room service due to a lack of chefs that night but the hostess handled it very well and offered us complimentary drinks as a gesture of good will. Despite the slow service it's incredibly refreshing to know that the management here employ staff who can think on their feet and put customer service first.

The only downside was the balcony in our room was a bit out of shape with lots of flakey paint on the rails which made it look a bit naff. Other than that room was great.

This is by far the best experience I've had at a Hilton and I wouldn't hesitate to stay their again and for much longer this time too.

Room Tip: Pay extra for the sea-view rooms. We had top floor highest room number and views were amazing.
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  • Stayed June 2013, traveled as a couple
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Helpful?
1 Thank mattbowling1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, NC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 2, 2013

I have stayed at this facility many times before however most recently it was the customer service that caused me to write this review. I was unable to keep my reservation due to things out of my control and didn't cancel it. The staff was amazing in working with me and righting my wrong. Thank you to the amazing staff and specifically Evan (????) at the front desk.
Thanks again. I will be back for sure.

  • Stayed June 2013, traveled on business
    • Value
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Helpful?
1 Thank hhslx3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Aurora, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 30, 2013

We stayed at the Hilton Garden Inn in late June 2013, and had a great time. The beach was so clean and beautiful. It was not crowded, and we were able to rent umbrellas and chairs, which were brought out for us and picked up at the end of the day. The people that work in the hotel were all very nice and often asked how our stay was. The restaurant had a beautiful buffet breakfast every morning with something for everyone, and the waitresses and waiters were very attentive and eager to please. The concierge people were helpful as well, and the lobby was gorgeous. It was nice to get the paper, which was available by the elevators, and sit out in the courtyard on a rocker and have coffee. We will always remember our stay, and we would really consider staying there again in the future.

Room Tip: Rooms on the inner courtyard and front are the best. Southside, not as good of a view, but you will...
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  • Stayed June 2013, traveled with family
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Helpful?
2 Thank Kathy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PA
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 28, 2013

We stayed at Hilton Garden in Kitty Hawk May 18 through May 23rd. We stayed at a hotel instead of a house for the first time in years. We rent a house every September at mile post 11.5. Since I had tons of Hilton Honors points we decided to use some up for a May getaway. I must tell you I thought since we were using points I had my doubts about service and the room. Boy was I wrong. From the time we checked in until the time we left it was fantastic. We were early (1:00pm) but the front desk took our cell number and said he would call when a room opened up. Within 10 minutes they called. We were given a room 300 on the 3rd floor with a great ocean view. Room was clean and the balcony was our 2nd room. Ate breakfast once at hotel and it was ok. Went to the bar for a couple drinks one night and had a great time. Donnie the bartender was fantastic along with Susan. Both were so nice. To tell you the truth we very well might come down to the Hotel when we rent our house in September just to have a drink that’s saying something. If I owned a bar I would want a bartender like Donnie. Susan and he both are assets to the Hotel.
Some quick tips on meals. We ate the first night across the street at High Cotton BBQ, very good. The following night we went to Blue Moon at mile post 13. We had found this place the year before. We sat at the bar and ordered, again another great meal and great service. Our waitress (Sorry forgot her name) moved to OBX from York, PA. She is a teacher working the summer at Blue Moon. Very nice as with all employees we crossed. Also ate lunch twice at Tortugas' Lie around MP 11 on Beach Road. Another very good restaurant in the outer banks.

  • Stayed May 2013, traveled as a couple
    • Value
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Helpful?
2 Thank dlt196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 27, 2013 via mobile

Stayed for one night. Wonderful hotel, and very clean.friendly staff. Great location. Lunch in the tiki bar, very nice. Attentive beach staff to set up umbrellas and beach chairs. Breakfast cooked to order. Fabulous ocean view. Highly recommend to stay here. Rooms large and comfortable. Easy parking.

Stayed June 2013, traveled as a couple
Helpful?
Thank ladylitauk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Outer Banks/Kitty Hawk

Property: Hilton Garden Inn Outer Banks/Kitty Hawk
Address: 5353 North Virginia Dare Trail, Kitty Hawk, NC 27949-5918
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Outer Banks > Kitty Hawk
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Kitty Hawk
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hilton Garden Inn Outer Banks/Kitty Hawk 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Hilton Garden Inn Outer Banks/Kitty Hawk Hotel Kitty Hawk
Hilton Garden Inn Kitty Hawk
Hilton Kitty Hawk
Kitty Hawk Hilton
Hilton Garden Inn Outer Banks/Kitty Hawk NC

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