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“Need to fix door locks.”

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Comfort Inn On The Ocean
Ranked #12 of 18 Hotels in Kill Devil Hills
Reviewed December 16, 2013

The first room we were given had a lock that was totally broken. The second room we stayed in didn't close properly.

Everyone should know there is construction on the first floor. Installing an elevator.

The staff is excellent friendly, adhere to detail within their power, and always asking if we needed anything. Great with pets.

Room Tip: Top floor rooms will give you best view of the ocean.
  • Stayed: November 2013, traveled with family
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Thank FrederickMichael_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VickNC416, General Manager at Comfort Inn On The Ocean, responded to this reviewResponded December 18, 2013

Thank you for letting us know that the staff was friendly and always willing to help. You will find it difficult to find a friendlier staff who also loves all of the pets who are our guests as well. We are glad that both of you enjoyed your stay. The issue you stated regarding the door locks is being looked in to and we are sorry if this issue hindered your stay. We do wish you a happy holiday and look forward to seeing you on your next visit.

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247 - 253 of 481 reviews

Reviewed November 22, 2013

The hotel room was dirty and disgusting. There was the smell of throw up in the room and the carpet and furniture had stains. There was food nuzzled into the seems of the chair. On the patio there were very random stains from what looked like to be spilled soda. The bathroom was not fully cleaned. On the second day the maid did not change our sheets, she made the bed with the dirty stained sheets that were on the bed when we arrived. This was the worst experience I have ever been through at a hotel and I am usually very easy going because I work at a Hotel. But this was unacceptable.

  • Stayed: May 2013, traveled as a couple
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Thank Rachael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VickNC416, General Manager at Comfort Inn On The Ocean, responded to this reviewResponded November 30, 2013

Thank you for taking the time to let us know about your stay. We strive to make sure all of our guests have a great experience staying at our hotel. We are sorry that this was not the case with you. The condition of your room is not normal for us and has been discussed thoroughly with our Executive Housekeeper. Every effort will be made to make sure that this does not happen again. We do hope that you will decide to give us another chance to provide you with the exceptional service you deserve. Please call me directly at (252) 441-6333 when you are ready to reserve your room. Again, we apologize for your unacceptable experience.

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Reviewed November 17, 2013

We had an excellent time here. Like all hotels on the beach front, it is confronted with harsh climate conditions and heavy use during the summer time. At 35 years old this hotel is in great shape. The owners continue improving/investing in the hotel through planned renovations. The lobby area has a great piano bar and good drink prices. One of the added benefits of this hotel is a working kitchen; restaurant service was available and prices were very reasonable. We did not use the restaurant on this trip, but plan to on future stays. The working kitchen also allows them to make fresh breakfast items. It was a real treat to have freshly cooked bacon, sausage, and eggs ... not something out of a microwaved bag. The room was clean and up to date. We had a balcony and an excellent view of the sunrise.

The GM is hands on and knows her business. Choice Hotels Corporate HQ could take a lesson out of this GM's handbook on how to welcome Choice Privileges members. The staff made us feel very special and this type of welcome should be a Choice Hotels standard instead of a hit and miss.

We look forward to our next area visit and this Comfort Inn.

  • Stayed: October 2013, traveled as a couple
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Thank wildflower56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VickNC416, General Manager at Comfort Inn On The Ocean, responded to this reviewResponded November 30, 2013

Thank you for letting us know that you enjoyed your stay! We all try to make sure every guest has an awesome experience. We are glad this was met with you. Our breakfast is one of the best on the beach! You can't beat the freshness or the homemade grits! Again, thank you for taking the time to let us know about your stay. We look forward to seeing you on your next visit!

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Reviewed November 10, 2013

What is not to love about this hotel? The staff is very friendly and kind. The food is good, both breakfast and dinner. The rooms are clean and quite large. Plenty of room. The best part is the ocean side rooms. Such a beautiful view. The sunrises are spectacular, and we see pelican among other sea birds and dolphins. You can let the sound of the waves lull you to sleep and wake up to the sound of them. Each balcony is private which is always nice. This is our second stay with this hotel. We love it here. Should we get the chance to visit the Outer Banks again this is our choice for hotels. If you love the ocean stay here. You have everything you need in one place without having to leave if you wish, as there is a dinner menu (which we understand also does room delivery) and lounge, a laundry for guest. We took a day of rest and stayed in the entire day one and did not have to leave once. This is a great hotel.

Stayed: November 2013, traveled as a couple
Thank D M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VickNC416, General Manager at Comfort Inn On The Ocean, responded to this reviewResponded November 14, 2013

Thank you for your wonderful compliments regarding our hotel. We are very happy to hear that you enjoyed your stay and our amenities. The sound of the waves meeting the shore can definitely be a lullaby and helps for a peaceful sleep. We are happy you were able to enjoy it. We hope that you are able to come visit us again soon.

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Reviewed November 7, 2013

Got a good deal here using the Choice Hotels fall discount. The hotel is right on the beach, we didn't have a ocean facing room, I would imagine those would be really nice. The breakfast was surprisingly good(warm eggs/bacon). The common area next to the front desk is nice to hang out and the bar has good specials on beer. All the attractions in Kitty Hawk/Kill Devils are a short drive away. Would definitely recommend this hotel.

  • Stayed: September 2013, traveled as a couple
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Thank Prn27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VickNC416, General Manager at Comfort Inn On The Ocean, responded to this reviewResponded November 14, 2013

We are very pleased to hear that you enjoyed your stay! Thank you for taking the time to let us know. We are also glad that you were able to take advantage of our lobby/bar area. It is lovely just to sit and relax. You should look into an ocean front room on your next trip. Nothing beats the sunrise over the water! Thank you again. We look forward to seeing you soon.

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Reviewed November 6, 2013

After staying at this hotel a couple of times before, we were excited to go back. When we were there the last time , the manager told us to call her the next time we were coming back and she would help us out with our reservation. Unfortunately the staff had changed some when I did call, and weren't as pleasing as the last few times we had stayed, because of the rate I had. It's a nice hotel, and most of the staff there are friendly. It was a pleasure to see Sheena at the front desk as she always had a smile on her face, and nice conversation. She also gave us a great room last time. Terry was another friendly one from Housekeeping. These two always looked like they loved their job. They still have a great breakfast, and it's in a location where you can just go out and walk, with a lot of restaurants around.
On the down side, I had to let the water run for 10 mins, before it got warm and it didn't last for two showers without getting cold again., then it wouldn't drain . Even though it's a non smoking hotel, the smell of smoke coming from the front of the hotel was horrible at times, with people on the balconies and people smoking in front of the hotel. We were so disappointed in our stay that we left 4 days early and went to Virginia beach, where we had no problem getting a ocean front room.

  • Stayed: November 2013, traveled as a couple
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4  Thank Beachglassgirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2013

It has been a while since I have visited this hotel. I was initially attracted by the favorable "off-season" rate, but shocked at the wonderful renovations. It is an older hotel, but not "period," as are some, with tiny rooms and bathrooms, on this beach. Room sizes and bathroom sizes are quite adequate, and up-dated to please. .The outdoor pool, closed for the season during this visit, and surrounding area is large, inviting, and well maintained. The beach-side entry must navigate a sizable sand dune, but opens up to a wide expanse that attracts fishermen and swimmers alike. Breakfast is included, and it is well served, and tasty, if predictable. One issue persists for this hotel. The elevator does not begin at lobby level. Guests must climb stairs/negotiate a ramp to get to the elevator. The hotel recognizes this issue, and supplies a cordial young man to assist with luggage, both evenings at check-in and mornings, at check-out. There is a small exercise room. It is equipped with a treadmill, stair stepper, and weight machine in like new condition.
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Room Tip: The property has a "floor" of below dune (dune view) rooms. I have stayed in one of them...
  • Stayed: October 2013, traveled on business
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1  Thank Rick163250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VickNC416, General Manager at Comfort Inn On The Ocean, responded to this reviewResponded November 4, 2013

Thank you for letting us know that you enjoyed our hotel and your stay! Our entire staff works very hard to make sure our facility is welcoming and comfortable for our guests. We are very glad to hear that this mark was met with you. As for the elevator, this winter we will be eliminating the need to use the ramps to access the rooms. We hope you will be pleasantly delighted the next time you stay with us. Thank you again for your comments. We look forward to seeing you soon!

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Additional Information about Comfort Inn On The Ocean

Address: 1601 S Virginia Dare Trl, Kill Devil Hills, NC 27948-7754
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Outer Banks > Kill Devil Hills
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Kill Devil Hills
#9 On the Beach Hotel in Kill Devil Hills
Price Range: $95 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn On The Ocean 3*
Number of rooms: 105
Reservation Options:
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Also Known As:
Comfort Inn On The Ocean Hotel Kill Devil Hills
Clarion On The Ocean
Clarion Kill Devil Hills
Comfort Inn On The Ocean Outer Banks, NC - Kill Devil Hills

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