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Best Western Ocean Reef Suites
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Reviews (945)
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All reviewsmurphy bedliving roomthe outer bankspocket doorsmall kitchenbreakfast staffhigher floorkitchen areaoff seasonbreakfast roomfull size refrigeratorfifth floorpool and hot tubthe wright brothers memorialgreat place to staywafflesgreat room
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783 - 788 of 945 reviews
Reviewed January 22, 2013

I booked through Travelocity, who royally blew mu reservation. I booked ocean front, and when I arrived, hotel staff told me Travelocity booked first floor facing concrete. The staff callled Travelocity, and tried to help out the best she could, even agreed to release our reservation if we desired. Travelocity would not agree to that, they were rude, and unwillig to remedy their error. She ended up getting us a ocean view (which is quite nice view), but we had to pay the difference, and the only thing they had were two doubles. The pro's = good quality, great service,clean rooms, great for an extended stay as the rooms are equipped with a small kitchen. Con's= rooms are dated, lots of outside noise from elevator and through the walls. This is a great area on the beach! Moral of the story, book through the hotel, the rates were the same, and the customer service is great!

Room Tip: stay away from the elevator. dune view is not ocean view. ocean view rooms on the higher floors are very nice.
  • Stayed: January 2013, traveled as a couple
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3  Thank vicky d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynda S, Front Office Manager at Best Western Ocean Reef Suites, responded to this reviewResponded October 22, 2014

Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2013 via mobile

We enjoy visiting the obx during off-season. We lived in KDH for many years and returned to Greenville ECU area. This is a excellent hotel to stay for not only the convenience of the area but ocean views! Excellent value!

  • Stayed: September 2012
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2  Thank Jeremy_Jill_USMC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynda S, Front Office Manager at Best Western Ocean Reef Suites, responded to this reviewResponded October 22, 2014

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2013

This was my 9 stay at Ocean Reefs for the New Year's Holiday and as always the the staff made the stay event free. During the off season, the very reasonable cost of a two room suite (mine was direct ocean front) with a kitchen and separate living room is almost the same as just a room. The front desk staff and the attendent in the breakfast year have excellent customer skills. When I checked in I was selcomed back as a guest, a very nice touch.

  • Stayed: January 2013, traveled solo
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Review collected in partnership with Best Western
1  Thank TOM W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynda S, Front Office Manager at Best Western Ocean Reef Suites, responded to this reviewResponded October 22, 2014

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2013

This was our 2nd time here. Will probably come again.

Pluses:
Quiet in off season. Don't know about the "on" season.
Right on the ocean. Nice beach.
Nice exercise room with sauna. Saunas are not common.
Large rooms. They are all suites.
Easy to get to.
Separate bedroom, living room, kitchenette, bathroom.
2 closets.
Personal balcony.
Plenty of close shopping.

Minuses:
Ran out of much of the breakfast food for a few days.
Housekeeping personnel should be issued a crevice tool and instructed in its' proper use. (Actually, this applies to most places)

That's about it. Nice place to stay and almost impossible to beat the value during the off season.

Room Tip: Ask for a free upgrade. At least I didn't get laughed at like at Super 8 a couple of weeks ago.
  • Stayed: December 2012, traveled as a couple
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1  Thank banjobillk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynda S, Front Office Manager at Best Western Ocean Reef Suites, responded to this reviewResponded October 22, 2014

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2012

What was a dearer then normal BW turned out to be great choice. We had an Ocean front suite with lovely views and the calming sound of the waves breaking ! A big suite with seperate bedroom , lounge and kitchen. We shared the Hotel with an army of TV news people and their OB vans and energy repairmen finishing up the mop up after Sandy !! It was a quite , clean and tidy place just missing tourists !! The breakfast was great and had views across to the Wright Brothers Memorial. Would be a lovely place when the weather was calmer !!

Room Tip: The Ocean front suites are worth the extra coin !!
  • Stayed: October 2012, traveled as a couple
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Thank Skeney57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynda S, Front Office Manager at Best Western Ocean Reef Suites, responded to this reviewResponded October 22, 2014

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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