The initial greeting at the cash register was great and very efficient. As we were watching the girls make the doughnuts they looked miserable and would not speak to you even when spoken to. They appeared to be robotic in their doughnut making process and could have made the experience fun. We ordered a dozen assorted and they were creative in their choices and they were delicious. If you are looking for great tasting doughnut go to Duck Doughnuts but if you are looking for a fun experience for the kiddos, move on.