This review is late as I have just created an account (I don't write online reviews for anything), but still a year later my experience at the Outer Banks Inn has stood out as one of the best hotel experiences I have had. My boyfriend and I wanted to visit the Outer Banks, but were on a budget. The Outer Banks Inn had what we expected; low cost amenities and easy access to the beach. The weekend we were scheduled to arrive, a hurricane was expected to arrive. The hotel staff informed us that if we chose to not come we would not be charged for our reservation. We decided to brave it and go anyway. Our travel plans had us arriving early in the morning, so in talking with Emily, she arranged for us to receive an early check-in. We arrived at 4:00am and Chelsea was expecting us and knew exactly who we were. She was extremely pleasant and made us feel right at home, even for 4:00am. The room was ready and waiting for us -- extremely clean. We wanted to visit the beach for sunrise and Chelsea offered to take us on the shuttle, which is a fun golf cart that the staff drive. We chose to walk, which was a shorter distance than expected (2 beach blocks) and really a shuttle is not necessary.
Breakfast was complimentary and included more than just your basic bagel, yogurt, and fruit. It is not gourmet, but there is a large spread and satisfied our needs. Every time we came through the lobby, the staff was extremely knowledgeable, helpful, and friendly. They all knew who we were and engaged in conversation, including the manager, Josh. Even after we had checked out, the staff remained especially attentive and provided us with service.
My favorite part about this experience was the unexpected result, which suited our styles better anyway. Had we the budget, I would have chosen to stay at a bed and breakfast, but in the end the hotel seemed to have what we needed; clean rooms, access to the beach, and an affordable price. I did not expect that we would receive the service that we did. They do what they can to accommodate guest needs and care to get to know who there guests are. If you are looking for the Ritz Carlton experience, this is not the place for you. If you are looking for a clean place to rest your head near the beach, where the staff provide you with extra free amenities (my favorite was the shuttle and breakfast) and impeccable service, then check out the Outer Banks Inn.
- Official Description (provided by the hotel):
- Friendly smiles are contagious, and courteous service is our standard. Our staff cares about your needs and will ensure that your visit is a very pleasant and memorable one. The Outer Banks Inn is nestled at MP 9 in the heart of Kill Devil Hills, NC. Let our experienced staff do the work for you. With our state of the art beach shuttle, trips to the beach are easy and hassle free. Let our front desk staff know when you are ready for a ride. Enjoy our continental breakfast, fresh every morning in the lobby. We are also pleased to offer Bath & Body Works bath amenities and LG flat screen televisions in every room. Relax by our outdoor pool, or just relax on the beach.We know the area and would love to assist you with your plans and activities during your stay. Historical sites, gift shops, and the outlet mall are just minutes away. Jockey’s Ridge State Park is right up the road and the Wright Brother's National Memorial is about a mile away. There are many restaurants close by and we will help you find the perfect match for a great evening out.The Outer Banks Inn truly cares about your satisfaction and we welcome any suggestions that might help us improve our service to you. We appreciate the opportunity to present our hotel to you. We look forward to exceeding your expectations during your next stay with us. If you are looking for a memorable experience for the entire family, the Outer Banks Inn is the place for you! ... more less
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- Also Known As:
- Outer Banks Inn NC - Kill Devil Hills