We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

“They overbooked and cancelled our room 3 days before the trip!” 1 of 5 stars
Review of Hamilton Cay at Bermuda Bay

Hamilton Cay at Bermuda Bay
Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Hamilton Cay at Bermuda Bay
Ranked #15 of 19 Hotels in Kill Devil Hills
Lorton, Virginia
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
“They overbooked and cancelled our room 3 days before the trip!”
1 of 5 stars Reviewed June 29, 2011

I booked my trip 2 months in advance for the 3 bedroom condo and they called me 3 days before my trip, THREE DAYS, that is scheduled for July 1 and told me that is not available!!! I'm livid! Do NOT RISK booking this place!

  • Stayed June 2011, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Service
Helpful?
9 Thank msethi97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VAHotelier, Regional Director of Operations at Hamilton Cay at Bermuda Bay, responded to this review, July 7, 2011
Unfortunately we did have an error with our software. We were in contact as soon as the problem presented itself, and offered a refund of one of the 3 nights, and also found alternate accommodations at a 15% discount off of the listed rate. We do apologize for any inconvenience that this caused, however we were able to find a minor glitch in our software, and repair it to prevent it from happening in the future. We did appreciate your patience and cooperation with this matter, and hope that you enjoyed the Bermuda Bay pool and the Kill Devil Hills area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

15 reviews from our community

Traveler rating
    3
    3
    5
    1
    3
See reviews for
9
1
Solo
0
Business
0
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
NC
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed April 22, 2011

Dead bugs in sink, toothpaste spit on faucet, hair on blankets, sticky floors, crumbs on counter, mold in washing machine. Overall dirty place. No one had been in there for months. There was no water in the toliet bowls and the ice has almost evaporated in the freezer.
Overall, the property looked abandoned. No one was at the welcome center, so you called a 1-800 number. They were very pleasant and when we called them back to let them know of the condition, they sent a housekeeper over promptly. She made it habitable and gave us enough towels for our family. Also, they advertise a pool, but it was not opened yet.

  • Stayed April 2011, traveled with family
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank redwinedarkchoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kill Devil Hills hotels

Hotels you might also like...
Also consider these accommodations in or near Kill Devil Hills
1.0 mi away
Days Inn Kill Devil Hills Oceanfront - Wilbur
Days Inn Kill Devil Hills Oceanf...
#4 of 19 in Kill Devil Hills
4.0 of 5 stars 1,058 reviews
6.8 mi away
Hilton Garden Inn Outer Banks/Kitty Hawk
0.0 mi away
Cambridge Cove At Bermuda Bay
Cambridge Cove At Bermuda Bay
#17 of 19 in Kill Devil Hills
4.0 of 5 stars 54 reviews
Show Prices
Show Prices
Show Prices
18.5 mi away
Hampton Inn & Suites Outer Banks/ Corolla
1.6 mi away
Ramada Plaza Nags Head Oceanfront
Ramada Plaza Nags Head Oceanfron...
#6 of 19 in Kill Devil Hills
3.5 of 5 stars 2,205 reviews
1.9 mi away
Sea Ranch Resort
Sea Ranch Resort
#1 of 19 in Kill Devil Hills
4.5 of 5 stars 729 reviews
Show Prices
Show Prices
Show Prices

Been to Hamilton Cay at Bermuda Bay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hamilton Cay at Bermuda Bay

Property: Hamilton Cay at Bermuda Bay
Address: 1101 Cambridge Rd, Kill Devil Hills, NC 27948-9511
Location: United States > North Carolina > North Carolina Coast > Outer Banks > Kill Devil Hills
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Swimming Pool
Hotel Style:
Ranked #15 of 19 Hotels in Kill Devil Hills
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hamilton Cay at Bermuda Bay 3*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Expedia, Hotels.com, Travelocity and Priceline so you can book your Hamilton Cay at Bermuda Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hamilton Cay At Bermuda Bay Hotel Kill Devil Hills
Hamilton Cay At Bermuda Bay Outer Banks, NC - Kill Devil Hills

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing