This is a hotel that puts its guests first. No, this hotel is not the nicest hotel with the best amenities, but the outstanding customer service will make you ever forget you're not staying at a 5 star hotel.
We arrived late in the evening on a fully-booked and busy weekend and there was an error with the dates of our reservation (we booked through a third party). The front desk clerk on duty, David, went above and beyond to clear up the mistake even though it was the third party booking agency's fault, staying on the phone for close to an hour with them to get the problem resolved. In addition to fixing the problem and getting us the room we had originally booked, David was courteous and more than happy to help us. In addition, in the 3 days we stayed at the Ramada, we were greeted by every single staff member we encountered and every staff member was more than happy to help accommodate all of our needs.
We will be returning to this hotel again in the future. The rooms are average size, well-maintained and clean. The outdoor common spaces are lovely, offering great views of the ocean. If you're looking for a clean place to sleep at the beach, this is it. You're not going to Nags Head to hang out inside, are you?
- Official Description (provided by the hotel):
- The Ramada Plaza Nags Head Oceanfront is a great place to relax and unwind while on your coastal vacation. This Ramada property is located directly on the beach! Centrally located (mile post 9 1/2) to shopping, historical sites, and sporting activities, our oceanfront hotel provides convenience to area attractions. Visit the Lost Colony, Elizabethan Gardens, Kitty Hawk, four area lighthouses, Roanoke Island Festival Park, or the Wright Brothers Memorial-site of man's first flight. Restaurant and Lounge and seasonal outdoor deck bar on property. Business center, free guest laundry and free access to local YMCA! ... more less
- Reservation Options:
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- Also Known As:
- Ramada Plaza Nags Head Beach Hotel Kill Devil Hills
- Kill Devil Hills Ramada
- Ramada Kill Devil Hills
- Ramada Plaza Nags Head Oceanfront Outer Banks, NC - Kill Devil Hills