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“Ramada Inn Nags Head, NC”

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Ramada Plaza Nags Head Oceanfront
Ranked #6 of 18 Hotels in Kill Devil Hills
Reviewed September 12, 2012

Booked a weekend stay. Was told to arrive early to have our room upgraded. Waited for 3 hours outside with our dog. The room we were given was not the upgrade. We had to change rooms the next morning because they could not fix an issue, only to be put in a room that had issues as well. Front desk either did not inform a manager or the manager decided not to contact us. Has to pick our food up from room service at the bar. Food was way under cooked and we were not given silverware. Had to walk up three flights of stairs a second time on the other side of the hotel to get it. Food was cold by the time I made it back. We paid full price and did not see a manager until we checked out and nothing was said or done. We will not be returning there ever again

  • Stayed: September 2012, traveled as a couple
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Review collected in partnership with Ramada
Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this reviewResponded September 18, 2012

We’re sorry to hear that your recent visit with us was not more enjoyable. We value guest feedback and will be sure to look into your comments and review with our staff immediately.

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2,242 - 2,248 of 2,622 reviews

Reviewed September 12, 2012

Hotel is strongly recommended for the price and location. Walking distance to the ocean. I personally consider it a 4 stars hotel. Very nice location in OBX (outer banks) with access to any store you may want in Nags head. The only little -- not so important -- problem I had was access to wireless Internet which basically did not work due to, I guess, weak signal or other problems. Bring an Ethernet (LAN) cable, then you can connect to Internet using wire. However that is not a solution for wireless devices such as iPad. But, well, during an OBX vacation, not being connected to the Internet is not very important anyhow. If you want ocean view room, don't reserve using Internet, but call them and ask them for ocean view, otherwise, by default, they place you in a non-ocean view room.

  • Stayed: September 2012, traveled with family
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Review collected in partnership with Ramada
1  Thank Al A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this reviewResponded September 18, 2012

Thanks for your comments and we are thrilled that you had a great time at our oceanfront hotel. We’ll be sure to look into your Wi-Fi remarks listed and correct immediately (if it hasn’t already been addressed) We hope you’ll follow us: facebook.com/RamadaPlazaNagsHeadBeach

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Reviewed September 12, 2012

Was a great place for our two dogs. Pet rooms were better than most we have stayed in. Carpet in good condition. Clean. First floor rooms very convenient. Staff very friendly.

  • Stayed: September 2012, traveled with friends
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Review collected in partnership with Wyndham Hotel Group
Thank drlynnw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this reviewResponded September 18, 2012

Having your pets with you while traveling makes it much more enjoyable. We’re glad that you selected our hotel for your vacation plans and are thrilled to see that everything went smoothly while here! We hope you will keep in touch: facebook.com/RamadaPlazaNagsHeadBeach

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Reviewed September 12, 2012

We planned an elopement/honeymoon vacation. Hotel sales staff made sure everything was perfect. We just wanted to go out on the beach and get married. No guests, so I needed a witness from the hotel. We did not bring extra guests for the wedding or have a reception there, but they still gave us the "royal wedding treatment". We had stayed there before because of location and quality, so that is why we went back this time. Again they out did them selves.

  • Stayed: September 2012, traveled as a couple
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Review collected in partnership with Ramada
Thank Roger B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this reviewResponded September 18, 2012

Thank you so much for again staying with us here on the oceanfront of the Outer Banks. We appreciate the kind comments about our staff and service and truly hope you have many happy memories to look back upon. Thanks also for the valuable feedback from your recent stay. We hope you’ll stay with us again next time you come back to the area. facebook.com/RamadaPlazaNagsHeadBeach

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Reviewed September 11, 2012

First family vacation to OBX...we brought our dog so we were assigned a room on the first floor. Upon arrival the staff are friendly, helpful and engaging but the room was not good. It was very outdated, damp and dirty. Please see photo of my toddlers socks (this was on day one and only hanging out in the hotel for less than an hour)... I had a very difficult time sleeping b/c the room was malodorous and felt unclean. By 3am I called the front desk to switch our room. The Front desk attendant was responsive and relocated us a few doors down the next morning, which made it very clear that this was likely as good as it was going to get (in other words, not that much cleaner). It is evident the hotel receives alot of business, given its great location on the beach, however because of the rapid turnover it seems they are unable to thoroughly clean the rooms...to top off the filth, the wifi did not consistently work which sucked late at night when nothing was on the limited channels of the huge tube tv...Inaddition, the day that it rained we decided to go to the pool, however this was short lived as the pool was not very clear and appeared murky. Overall, the staff were great and this provided us with a great opportunity to explore the town! OBX is very nice and we will return, we just wont stay at Ramada Plaza in the future.

Room Tip: Call the health department before your planned stay! Rooms on the first floor were nasty.
See more room tips
  • Stayed: July 2012, traveled with family
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Thank KO B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this reviewResponded September 18, 2012

We appreciate you staying with us but are disappointed to hear that your experience was less than perfect. We value customer feedback and will most certainly be discussing your comments with our team. Despite your opinion of our hotel, we do hope that you had a nice time while in the Outer Banks area.

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Reviewed September 11, 2012

I took the trip with myself and my 3 grand daughters. It was great from the moment we arrived until we left. We stayed in a room facing the ocean which I highly recommend. The extra money was well worth it. The view was breath taking. We enjoyed watching the many dolphins and watching the beach goers from our patio. The hotel is great. Wonderful beach service, room service and the food was great at the hotel. It was nice to just check in and start having a great time. I look forward to going back soon!

  • Stayed: September 2012, traveled with family
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Review collected in partnership with Wyndham Hotel Group
Thank Stacy58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this reviewResponded September 18, 2012

Thanks for staying with us and we hope that you and your granddaughters made some happy memories while here at our oceanfront hotel. Between the indoor pool, and easy access beach we’re sure they had lots of fun. We do hope that you’ll come back and visit with us again- facebook.com/RamadaPlazaNagsHeadBeach

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Reviewed September 11, 2012

this hotel was in a great location very convienient to everything...but when i first got there the odor coming from the room was mildewy smelling and it couldve been due to the fact we were staying where the pet rooms were located. we got locked out of our room and there wasn't any other rooms available seeing how we had a pet with us. Terry the front desk clerk and Michael the maintenance guy was very helpful and did what they could to try to ease me and my husbands frustration i do wish that the hotel wouldve given my a 75% refund though seeing how we were stuck in the room all night and couldnt enjoy our last day because of the door issues. will i return probably not i think i will try the comfort inn next door next year.

  • Stayed: September 2012, traveled as a couple
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Review collected in partnership with Ramada
Thank Ebony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this reviewResponded September 18, 2012

We are grateful that you stayed with us but sorry to hear that your experience was not what you expected. We’ll be sure to investigate what occurred with your room and we do appreciate the feedback you have supplied us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Nags Head Oceanfront

Address: 1701 South Virginia Dare Trail, P.O. Box 2716, Kill Devil Hills, NC 27948-7756
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Outer Banks > Kill Devil Hills
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Kill Devil Hills
#5 On the Beach Hotel in Kill Devil Hills
#6 Family Hotel in Kill Devil Hills
Price Range: $82 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Nags Head Oceanfront 3*
Number of rooms: 171
Official Description (provided by the hotel):
The Ramada Plaza Nags Head Oceanfront is a great place to relax and unwind while on your coastal vacation. This Ramada property is located directly on the beach! Centrally located (mile post 9 1/2) to shopping, historical sites, and sporting activities, our oceanfront hotel provides convenience to area attractions. Visit the Lost Colony, Elizabethan Gardens, Kitty Hawk, four area lighthouses, Roanoke Island Festival Park, or the Wright Brothers Memorial-site of man's first flight. Restaurant and Lounge and seasonal outdoor deck bar on property. Business center, free guest laundry and free access to local YMCA! ... more   less 
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Also Known As:
Ramada Plaza Nags Head Beach Hotel Kill Devil Hills
Kill Devil Hills Ramada
Ramada Kill Devil Hills
Ramada Plaza Nags Head Oceanfront Outer Banks, NC - Kill Devil Hills

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