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“dirty + no working wifi...” 2 of 5 bubbles
Review of Ramada Plaza Nags Head Oceanfront

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Ramada Plaza Nags Head Oceanfront
Ranked #6 of 19 Hotels in Kill Devil Hills
Fairfax, Virginia
1 review
“dirty + no working wifi...”
2 of 5 bubbles Reviewed September 11, 2012

First family vacation to OBX...we brought our dog so we were assigned a room on the first floor. Upon arrival the staff are friendly, helpful and engaging but the room was not good. It was very outdated, damp and dirty. Please see photo of my toddlers socks (this was on day one and only hanging out in the hotel for less than an hour)... I had a very difficult time sleeping b/c the room was malodorous and felt unclean. By 3am I called the front desk to switch our room. The Front desk attendant was responsive and relocated us a few doors down the next morning, which made it very clear that this was likely as good as it was going to get (in other words, not that much cleaner). It is evident the hotel receives alot of business, given its great location on the beach, however because of the rapid turnover it seems they are unable to thoroughly clean the rooms...to top off the filth, the wifi did not consistently work which sucked late at night when nothing was on the limited channels of the huge tube tv...Inaddition, the day that it rained we decided to go to the pool, however this was short lived as the pool was not very clear and appeared murky. Overall, the staff were great and this provided us with a great opportunity to explore the town! OBX is very nice and we will return, we just wont stay at Ramada Plaza in the future.

Room Tip: Call the health department before your planned stay! Rooms on the first floor were nasty.
See more room tips
  • Stayed July 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KO B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this review, September 18, 2012
We appreciate you staying with us but are disappointed to hear that your experience was less than perfect. We value customer feedback and will most certainly be discussing your comments with our team. Despite your opinion of our hotel, we do hope that you had a nice time while in the Outer Banks area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,262 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (220)
Date | Rating
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  • German first
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English first
Williamsburg, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed September 11, 2012

I took the trip with myself and my 3 grand daughters. It was great from the moment we arrived until we left. We stayed in a room facing the ocean which I highly recommend. The extra money was well worth it. The view was breath taking. We enjoyed watching the many dolphins and watching the beach goers from our patio. The hotel is great. Wonderful beach service, room service and the food was great at the hotel. It was nice to just check in and start having a great time. I look forward to going back soon!

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Wyndham Hotel Group

Helpful?
Thank Stacy58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this review, September 18, 2012
Thanks for staying with us and we hope that you and your granddaughters made some happy memories while here at our oceanfront hotel. Between the indoor pool, and easy access beach we’re sure they had lots of fun. We do hope that you’ll come back and visit with us again- facebook.com/RamadaPlazaNagsHeadBeach
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
YOUNGSVILLE
1 review
3 of 5 bubbles Reviewed September 11, 2012

this hotel was in a great location very convienient to everything...but when i first got there the odor coming from the room was mildewy smelling and it couldve been due to the fact we were staying where the pet rooms were located. we got locked out of our room and there wasn't any other rooms available seeing how we had a pet with us. Terry the front desk clerk and Michael the maintenance guy was very helpful and did what they could to try to ease me and my husbands frustration i do wish that the hotel wouldve given my a 75% refund though seeing how we were stuck in the room all night and couldnt enjoy our last day because of the door issues. will i return probably not i think i will try the comfort inn next door next year.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank Ebony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this review, September 18, 2012
We are grateful that you stayed with us but sorry to hear that your experience was not what you expected. We’ll be sure to investigate what occurred with your room and we do appreciate the feedback you have supplied us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ROANOKE
Level Contributor
3 reviews
5 of 5 bubbles Reviewed September 10, 2012

The location was great. The room was very clean with excellent maid service. Can't wait
till I return to the Outer Banks and will stay here again.

Stayed September 2012, traveled as a couple
Review collected in partnership with Ramada

Helpful?
Thank MaryAnneHRoanoke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this review, September 11, 2012
We are so pleased that you enjoyed your time spent at our oceanfront hotel and had such a wonderful vacation. We look forward to your return and do hope that you will stay in touch until then- facebook.com/RamadaPlazaNagsHeadBeach
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NEWPORT NEWS
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed September 10, 2012

I have stayed at this hotel several times in the past and overall it has been a great experience. During this visit there was an issue with my reservation details having changed without my approval but the front desk attendant did everything he could to make it right. The rates are a bit high for us during peak season so we tend to limit our visits to off season. The room was clean and comfortable. The proximity to the beach is perfect since its only about 10 steps away! Being located pretty much dead center of the entire Outer Banks strip makes getting around very easy.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank Pinky430
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this review, September 11, 2012
Your perfect score is very much appreciated and we thank you for the nice comments. We hope you enjoyed your time here in OBX and had a relaxing time on the beach in our pool and deck areas. Please stay in touch and come back again! facebook.com/RamadaPlazaNagsHeadBeach
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsville
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed September 10, 2012

I have spent many nights at the Outer Banks, but this was my first time at the Ramada Plaza. I was impressed with the hotel and I would definitely stay there again.

  • Stayed September 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank Ellen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlazaNagsHead, Guest Relations Manager at Ramada Plaza Nags Head Oceanfront, responded to this review, September 11, 2012
It’s great to hear that you enjoyed your time spent with us at our oceanfront hotel. We loved having you and hope you will come back again. Please stay in touch! facebook.com/RamadaPlazaNagsHeadBeach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
RALEIGH
1 review
4 of 5 bubbles Reviewed September 10, 2012

Really enjoyed the stay. Location was great. Was nice to have access to beach umbrella/chairs and an outdoor bar/cafe on the premises.

  • Stayed September 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank Debra L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Nags Head Oceanfront

Property: Ramada Plaza Nags Head Oceanfront
Address: 1701 South Virginia Dare Trail, P.O. Box 2716, Kill Devil Hills, NC 27948-7756
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Outer Banks > Kill Devil Hills
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Kill Devil Hills
#5 On the Beach Hotel in Kill Devil Hills
#6 Family Hotel in Kill Devil Hills
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza Nags Head Oceanfront 3*
Number of rooms: 171
Official Description (provided by the hotel):
The Ramada Plaza Nags Head Oceanfront is a great place to relax and unwind while on your coastal vacation. This Ramada property is located directly on the beach! Centrally located (mile post 9 1/2) to shopping, historical sites, and sporting activities, our oceanfront hotel provides convenience to area attractions. Visit the Lost Colony, Elizabethan Gardens, Kitty Hawk, four area lighthouses, Roanoke Island Festival Park, or the Wright Brothers Memorial-site of man's first flight. Restaurant and Lounge and seasonal outdoor deck bar on property. Business center, free guest laundry and free access to local YMCA! ... more   less 
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Also Known As:
Ramada Plaza Nags Head Beach Hotel Kill Devil Hills
Kill Devil Hills Ramada
Ramada Kill Devil Hills
Ramada Plaza Nags Head Oceanfront Outer Banks, NC - Kill Devil Hills

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