We often stay at Holiday Inn Express as we have been in some impressive hotels, unfortunately this was not one of them!
This is a small hotel which seemed to us as a little dated. The room we had was fine although the bathroom was very small and was clean and functional. However the small outdoor pool was filthy. I watched guests get in the pool and jump straight back out again when they saw how dirty it was! On three separate occasions we went to the front desk to speak to a receptionist and on each occasion we waited over 10 minutes for someone to come out and deal with us. There was never any apology given. I asked a cleaning lady where the towels for the pool and sun loungers were kept she spoke no English so I was left somewhat bemused as to where they were!
The only member of staff who should be praised is the lovely older lady who deals with the breakfast, she is a credit to the hotel, its just a shame all the staff weren't like her!
I think there must be better hotels around and I would be most unlikely to give this hotel a second chance!
- Official Description (provided by the hotel):
- Welcome to Kernersville N.C. , 'The Heart of The Triad'. The Holiday Inn Express Kernersville Hotel is conveniently located only 10 miles east of Winston-Salem and 9 miles west of Greensboro by I-40, and 8 miles from High Point by Hwy 66. The Holiday Inn Express Hotel of Kernersville is never far away from you need to be. We offer superior services and amenities at competitive rates, making us the perfect choice whatever your needs may be, business or pleasure, we're here for your comfort, convenience and enjoyment. With such facilities, as a Business center and high-speed wireless internet service to keep you in touch, also copy and fax services are available for other business needs. Hot coffee and microwave available 24 hours a day in the breakfast area, plus Mini-refrigerator, iron/iron board, coffee maker, hair dryer, 25' TVs with full cable and 2 movie channels are just a few of the features in each guest room. While you're here, get your mornings started right with our 'Express Start Breakfast' served each morning just for you. Enjoy a work out in our Fitness center, and then relax with a refreshing dip in the outdoor pool, or maybe just enjoy a book by the electric fire place in the Great Room. ... more less
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- Also Known As:
- Holiday Inn Express Kernersville Hotel Kernersville
- Holiday Inn Kernersville
- Kernersville Holiday Inn