I booked my son (19) into this hotel for the night as he was driving up from Florida. I spoke with the day manager and cleared this with him and booked/paid for the room. When I called to see if he had checked in the night manager informed me that it was illegal for him to be there (she was mistaken about that) and I was not able to get any further information. I felt that despite the cordial manner I encountered when I booked the room I was treated very rudely when I called. The next morning, however, the day manager was able to straighten everything out.