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“Just what I needed.”

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Holiday Inn Express Hotel & Suites Concord
Ranked #3 of 7 Hotels in Kannapolis
Staunton, Virginia
Level Contributor
81 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Just what I needed.”
Reviewed August 2, 2013 via mobile

Was in town for a concert at Verizon Wireless Amphitheater and this hotel is in an ideal spot. Located only a few exits away from the exit to the Amphitheater.

Plenty of places nearby - restaurants, ABC, gas stations, Walmart, etc.

Super comfortable bed. So comfortable that I slept right through breakfast!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deejamahl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jagnp, General Manager at Holiday Inn Express Hotel & Suites Concord, responded to this review, September 5, 2013
Thank you for your kind words. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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86 reviews from our community

Traveler rating
    37
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    19
    5
    3
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Any
English first
Staunton, Virginia
Level Contributor
449 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 215 helpful votes
Reviewed July 26, 2013

I stayed at this hotel for free with IHG reward points. Excellent stay. Front desk staff helpful and inviting. The room was huge. Twice the size of a normal hotel room. It was actually a handicapped accessible room. The room was excellent for those that have trouble getting around/wheelchair bound. There was a "foyer" type area when you first enter the room, a fridge/microwave area, a sitting area with a couch, chair, coffee table and a desk. Very comfortable bed and super clean. The bathroom was large and clean. The hotel is right off of 85 in an area that has several restaurants, gas stations, retail stores. Very easy to access from the interstate. Only about 10 miles from Charlotte Motor Speedway, Concord Mills and Verizon Wireless Ampitheater. I would definitely stay here again.

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dbae27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jagnp, General Manager at Holiday Inn Express Hotel & Suites Concord, responded to this review, September 5, 2013
Thank you for choosing our hotel with your IHG Reward Points. We do our best to upgrade all of our Platinum members. We hope if you visit our area again you will stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
268 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed July 25, 2013

We came across this hotel on the way to Richmond VA and were impressed by the cleanliness of our room and the warm friendly staff. The indoor pool was both clean and inviting.
Bed was extremely comfortable and 5pm drinks and nibblies were most welcomed.
The hotel is situated nest to a Walmart and several eateries, we were very happy with Ruby Tuesday, fresh salad was yummy. Overall our stay was enjoyable and will stay again if we are in the area.

Room Tip: King room with a sofa!
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LengraMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Airy, North Carolina
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed May 13, 2013

My husband is a platinum member of IHG's rewards program. Our family spent the weekend here for free thanks to rewards points.

I was taken aback by the lingering stench of cigarette smoke upon exiting the elevator on the 4th floor. Having an asthmatic child, it was worrisome. You could smell cigarette smoke in the room just slightly despite it being designated non-smoking.

Our room was quite large with two queen size beds, a sitting area, closet, and desk. The beds were comfy and the room was modestly furnished and decorated.
The beds were comfy, it was quiet, and the a/c worked well so we slept quite well.

The bathroom was an issue. I appreciate the "mood lighting" concept but it serves no purpose in a bathroom. It's nearly impossible to put on makeup in a room that is so dim. There was grime against the bathroom walls and in the corners. I will attach photos. It was gross. My 6'4" husband had a really hard time showering in the small shower/tub area.

There were two exceptionally kind ladies who worked the breakfast area on Sat. 5/11 & Sun. 5/12. Both were extraordinarily friendly and helpful and should be commended.

It has its good points but the bathrooms could definitely use some work and the cigarette smell was almost a deal breaker.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank famof5mayberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Concord, responded to this review, May 29, 2013
Dear Sabrina M,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff and our beds.

However, We’re sorry we fell below your expectation regarding the cigarette smoke and the poor bathroom condition. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodland, California
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 23, 2013

It's nice to have a place like this close to Kannapolis. Handy for when visiting the NC Research Campus on business.

The rooms were not perfectly clean, but good enough. The freeway was a little noisy, but only because it was amplified by the rain. Other than that, I was pleased with the stay. Good fitness center, reliable WiFi and adequate breakfast. Helpful staff too.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bluejack45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 1, 2013

This hotel robbed me of my Priority Club points. DO NOT stay here if you are a Priority Club Rewards Member and expect to receive your points because you will not be awarded them due to staff who is COMPLETELY INCOMPETENT and don't recognize people in their loyalty program. I never give a bad review as I think it impacts business but this one is well deserved!

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ferka07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Concord, responded to this review, January 10, 2013
Dear ferka07,

Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience.

Regards,
Brenda J.
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weehawken, New Jersey
Level Contributor
229 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed December 10, 2012

I stayed here to go to a football game at panthers stadium. Check in was fast and friendly. Since I was a priority club card member I was on the top floor. The room is great and the bed is comfortable. Thank goodness for the free coffee to get my morning started. I definitely recommend this hotel to anybody that is stopping through.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thebrownkidblog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Concord

Property: Holiday Inn Express Hotel & Suites Concord
Address: 2491 Wonder Dr, Kannapolis, NC 28083-6427
Phone Number:
Location: United States > North Carolina > Kannapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Kannapolis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Concord 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Newly renovated and located in Kannapolis NC off I-85 on Concord's historical Dale Earnhardt Blvd, The Dale Trail™. You will find the Holiday Inn Express® Concord/Kannapolis between Charlotte Motor Speedway/zMax Dragway and Salisbury, home to Delhaize Food Lion. Located in a shopping/dining community for easy walking. Popular to the wide range of racing hotspots in Cabarrus County we are also a short distance from the growing Concord Regional Airport (JQF) and one of the closest hotels to Cabarrus Arena, ACN and downtown Kannapolis. Neighboring the Holiday Inn Express & Suites is the world renowned NC Research Campus; CMC Medical Center North East, Gordon Food Service and the International Business Park home to PreGel, FedEx Smart Post, Owens Corning, Pass & Seymour/ Legrand, Sysco Food Services, DNP, Celgard and Bonitz. A proud host to many local sporting events and concert goers we are surrounded by recreational fields and event facilities, Carolina Courts, Frank Liske Park, PNC Music Pavillion and the Kannapolis Intimidators to name a few. Finding things to do is never hard. We love NASCAR; however, if this is not your passion, hidden southern gems like Lazy 5 Ranch, Tiger World and the historic GEM Theatre and Train Museum are available to you. If you would like to leave your car behind, the Amtrak Station (KAN) is minutes away. We would also like to note we are honored by our Military Men and Women and offer Government rates throughout the year for the many visitors with appointments at the VA Hospital. Popular to our brand is our complimentary Express Start Breakfast, IHG Reward Points and High Speed Internet. Do not forget as you enjoy these amenities that you are also welcome to enjoy our indoor pool and Fitness Center. Meeting with family and friends or hosting a meeting? Call our team - we would be happy to offer you our meeting room space. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Concord
Holiday Inn Kannapolis
Kannapolis Holiday Inn
Holiday Inn Express Kannapolis

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