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“Staff was amazing!” 5 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites Concord

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Holiday Inn Express Hotel & Suites Concord
Ranked #2 of 7 Hotels in Kannapolis
Certificate of Excellence
savannah
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Staff was amazing!”
5 of 5 bubbles Reviewed November 28, 2012

We stayed at this hotel after a rather long flight. The staff was friendly and the hotel was clean and quiet. Tammy who worked the breakfast area was terrific. It was a great stay at a great hotel. Will def stay there again.

  • Stayed November 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sarcasdic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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86 reviews from our community

Traveler rating
    37
    22
    19
    5
    3
See reviews for
18
20
9
28
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Any
English first
Alabama
Level Contributor
152 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 bubbles Reviewed November 28, 2012

I can't say much here that hasn't already been said. The hotel is in a great location in my opinion. The rooms are reasonably priced as well. Just be sure to get a room on the front side of the hotel. If you get a room located at the rear side of the hotel, you will have to listen to interstate traffic all day and all night.

  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mayaruinsonly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
429 reviews
158 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 bubbles Reviewed November 2, 2012

There is no doubt the previous reviewers were helpful. The location is wonderful for the retail shops in case you need something and the restaurants if you are hungry. Was able to get gas for the drive the next day and have dinner all right there. I agree completely that you have to get a room on the entrance side of the building. It was quieter and I did sleep well. Very clean hotel and the access to the interstate was great. The price was good as well.

Room Tip: I agree! Stay on the front side of the hotel!
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  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank EnjoyTravelAlways
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howell
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed October 15, 2012

This is our third stay in this property. It is priced very reasonably when NASCAR races are in town and only 20 minutes or so from the track. Very clean, very comfortable beds. The only thing I noticed was that the wallpaper was staples to the wall in my bathroom. Very tacky look for an otherwise well kept room.

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AE88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tennessee
Level Contributor
116 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed September 24, 2012

This hotel is in a GREAT location - right off I-85 and sitting in a giant retail complex with a WalMart, Sam's Club, Logans and Ruby Tuesdays restaurants, plus Steak 'n Shake, Taco Bell and a lot of smaller retail stores. We were in town for a motorcycle event so it was great to be able to 'park and walk' for shopping and dinner. The hotel itself is clean and well kept, the staff friendly and helpful. Unfortunately, the biggest negative is the NOISE from the interstate. The noise probably is not a problem if you have an odd numbered room on the front side of the hotel. But rooms on the back side are very noisy - you can still hear the interstate traffic even when the air conditioning is running. We spent three nights there and I got very little sleep.

Room Tip: Ask for an odd numbered room on the front side of the hotel!
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  • Stayed September 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank TennesseeWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Concord, responded to this review, October 20, 2012
Dear TennesseeWanderer,

Thank you for leaving a comprehensive review, highlighting not only the bad but also the good of your stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry for any inconvenience the noise from the interstate may have caused you during your stay. We do value the comments we receive from our guests as these help us improve the quality and service that we offer.

Again, thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sanford, North Carolina
Level Contributor
62 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 bubbles Reviewed July 1, 2012

I have stayed in Holliday Inn properties about 45 nights in the last six months and this is the first time I was unable to get a decent nights sleep.

Rooms on the backside of the hotel face the Interstate and the road noise is literally like they were driving through the middle of my room instead of a hundred yards away.

If you stay here DO NOT let them put you on the back side of the hotel towards the Interstate unless you intend on taking pharmaceutical grade sleeping pills because you will not get a good nights sleep.

The rest of the hotel is perfectly nice. Clean, pleasant staff, comfortable beds, good location (except for the road noise) near shopping and restaurants within walking distance.

But I repeat I would never stay here if they wanted to put me on the backside of the hotel.

I know I may sound like a broken record but the only thing I ask the front desk staff for whenever I check into a hotel is a quiet room. If this is what they thought was a quiet room I would hate to see what they think is a noisy room.

Room Tip: If you stay here DO NOT stay on the back side of the hotel. These rooms are facing the Interstate an...
See more room tips
  • Stayed June 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank gpphelps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Concord, responded to this review, August 4, 2012
Dear gpphelps,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding cleanliness, friendly staff and comfortable bed.

However, We’re sorry about the road noise during your stay which made your experience with us negatively. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Howell
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed May 31, 2012

I struggled between 3 and 4 stars. The hotel itself is fine. It was clean enough, but nothing to write home about. Having stayed in more than a dozen Holiday Inn Express hotels this year alone, I'd rate this a mid-pack example of the chain.

The employees in the breakfast area were extremely nice, the front desk staff were okay, but could have been more outgoing.

  • Stayed May 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank AE88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Concord

Property: Holiday Inn Express Hotel & Suites Concord
Address: 2491 Wonder Dr, Kannapolis, NC 28083-6427
Phone Number:
Location: United States > North Carolina > Kannapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Kannapolis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Concord 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Newly renovated and located in Kannapolis NC off I-85 on Concord's historical Dale Earnhardt Blvd, The Dale Trail™. You will find the Holiday Inn Express® Concord/Kannapolis between Charlotte Motor Speedway/zMax Dragway and Salisbury, home to Delhaize Food Lion. Located in a shopping/dining community for easy walking. Popular to the wide range of racing hotspots in Cabarrus County we are also a short distance from the growing Concord Regional Airport (JQF) and one of the closest hotels to Cabarrus Arena, ACN and downtown Kannapolis. Neighboring the Holiday Inn Express & Suites is the world renowned NC Research Campus; CMC Medical Center North East, Gordon Food Service and the International Business Park home to PreGel, FedEx Smart Post, Owens Corning, Pass & Seymour/ Legrand, Sysco Food Services, DNP, Celgard and Bonitz. A proud host to many local sporting events and concert goers we are surrounded by recreational fields and event facilities, Carolina Courts, Frank Liske Park, PNC Music Pavillion and the Kannapolis Intimidators to name a few. Finding things to do is never hard. We love NASCAR; however, if this is not your passion, hidden southern gems like Lazy 5 Ranch, Tiger World and the historic GEM Theatre and Train Museum are available to you. If you would like to leave your car behind, the Amtrak Station (KAN) is minutes away. We would also like to note we are honored by our Military Men and Women and offer Government rates throughout the year for the many visitors with appointments at the VA Hospital. Popular to our brand is our complimentary Express Start Breakfast, IHG Reward Points and High Speed Internet. Do not forget as you enjoy these amenities that you are also welcome to enjoy our indoor pool and Fitness Center. Meeting with family and friends or hosting a meeting? Call our team - we would be happy to offer you our meeting room space. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Concord
Holiday Inn Kannapolis
Kannapolis Holiday Inn
Holiday Inn Express Kannapolis

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