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“Jacksonville, NC Hampton Inn & Suites”

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Hampton Inn & Suites Jacksonville
Ranked #1 of 30 Hotels in Jacksonville
Certificate of Excellence
GreenLeadersSilver level
Reviewed July 29, 2013

This Hilton property is one of the finest up-to date properties that I have stayed in over the last 2 years. I frequently stay in various Hilton properties, and I tell you this one is one of the finest I have seen yet. The entire staff are very friendly, informative, and cooncerned about the needs of its patrons being met. I highly recommend that if you are desirious of finding accomodations in the Jacksonville, NC area, look no further. You will be exceptionally pleased to stay at this Hilton property any time you are in this area.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Hampton
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linzi T, General Manager at Hampton Inn & Suites Jacksonville, responded to this reviewResponded August 13, 2013

Dear John P.,
We are excited that we could impress such a seasoned traveler! Your endorsement as a loyal Hilton guest is truly appreciated. Thank you and we hope to host you again soon!

Regards,
Linzi Thomas
General Manager

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Reviews (726)
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689 - 695 of 726 reviews

Reviewed July 29, 2013

Recently stayed at this, practically brand new, hotel for a one night stay in Jacksonville. The staff were very welcoming and helpful, and the suite was great. This was my first stay in a suite and the accomodations were outstanding.

  • Stayed: July 2013, traveled solo
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Review collected in partnership with Hampton
Thank Brian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linzi T, General Manager at Hampton Inn & Suites Jacksonville, responded to this reviewResponded August 13, 2013

Dear Brian G.,
Thank you for the flattering remarks and high scores! We really appreciate you taking a moment to rate us and share your positive review with the online community. I will share your kind words with the staff; we hope you choose us for your next visit!

Best,
Linzi Thomas
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2013

The Hotel Staff were friendly as I checked in, although their computers were down- they tried hard to maintain quality service. The location is nice- Ale House was walking distance and Base was close/Shopping/Beaches close as well. The military discount was nice for the new/clean room. Will be back again.

  • Stayed: July 2013, traveled solo
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Review collected in partnership with Hampton
Thank Jane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linzi T, General Manager at Hampton Inn & Suites Jacksonville, responded to this reviewResponded August 13, 2013

Dear Jane S.,
Thanks for rating us! I'm proud we could maintain the high level of service even while working through technical difficulties. Thank you for your continued patronage. See you next time!

Sincerely,
Linzi Thomas
General Manager

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Reviewed July 28, 2013

The staff was excellent and helpful (especially Linzi and Kayla). The rooms were clean and the beds were SUPER comfortable. Would definitely stay here again! The breakfast staff were very accommodating. A great value for a great place!

  • Stayed: July 2013, traveled with friends
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Thank Monica H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linzi T, General Manager at Hampton Inn & Suites Jacksonville, responded to this reviewResponded August 13, 2013

Dear Monica H.,
Thank you so much for your comments about Cayla and myself. I will gladly share your praises with her. I'm delighted you enjoyed your stay. Please come again!

Sincerely,
Linzi Thomas
General Manager

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Reviewed July 26, 2013

We stayed at the Hampton Inn & Suites when we visited my brother who is currently stationed at MCAS New River, which was about 15 minutes away. He decided he wanted to stay with us at the hotel and the staff was kind enough to upgrade us to a bigger room and give us a roll away bed for him to use, which was basically a twin bed with a comfy mattress. Even with the roll away bed, the room was spacious and the pullout sofa was the most comfortable I have ever slept on. The hotel staff was very helpful and was able to answer our questions, and some of them are former marines. The hotel had a great pool and breakfast each morning was delicious. The hotel is surrounded by great restaurants and shopping. I would highly recommend staying at this hotel, especially if you are visiting a Marine.

Room Tip: Ask for a room facing the pool.
  • Stayed: June 2013, traveled with family
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Thank jtwned24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linzi T, General Manager at Hampton Inn & Suites Jacksonville, responded to this reviewResponded August 13, 2013

Dear jtwned24,
Thank you for reviewing our property. We are proud to be able to accommodate your family and your honorable Marine! We are certainly thankful for his service and look forward to hosting you all again.

Respectfully,
Linzi Thomas
General Manager

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Reviewed July 26, 2013

Hampton Inn Jacksonville offered friendly, convenient, and clean service from the time we pulled in the parking lot until the time we checked out. Friendly, helpful staff . . . clean, quiet facility . . . perfect.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Hampton
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linzi T, General Manager at Hampton Inn & Suites Jacksonville, responded to this reviewResponded August 13, 2013

Dear David W.,
Wow! What a headline! We thank you for rating and commenting. I'm pleased we could provide the hospitality you deserve as a Hampton guest! The staff will be honored by your feedback; I'll be sure to pass along your review. See you soon and thanks again!

Hospitably,
Linzi Thomas
General Manager

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Reviewed July 24, 2013

We picked this because it is a new hotel within walking distance to dining, shipping, and one of the main roads. The staff very pleasant, helpful and provided excellent service. We had two rooms reserved and they accommodated our request for adjoining rooms without any problem. The cleaning staff did an excellent job each day. The breakfast area is large, open and well maintained. Pool is very nice with a handicap lift chair available which I thought was nice to include. There are also parking spots to "plug-in" an electric car. They have given thought to the little things to make a trip extra nice. I used the business room which was enclosed with 2 computers. They also provided a printer/fax/scan free of charge. I did not use the internet in room as the Wi-Fi was not a secure connection. All in all I would highly recommend this to anyone.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Hampton
Thank Sharon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linzi T, General Manager at Hampton Inn & Suites Jacksonville, responded to this reviewResponded August 13, 2013

Dear Sharon W.,
Thank you for your high remarks! I will surely share your comments with the team members in each department. I am glad you were able to enjoy several of the amenities offered and that we were able to honor your requests for your recent reservation. We look forward to your return!

Kindest Regards,
Linzi Thomas
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Jacksonville

Address: 1032 Hampton Inn Way, Jacksonville, NC 28546
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Jacksonville
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 30 Hotels in Jacksonville
Price Range: $89 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Jacksonville 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
Come stay at the Hampton Inn and Suites Jacksonville, NC, Award Winner of the Certificate of Excellence by TripAdvisor for 3 consecutive years and #1 in satisfaction in the Jacksonville Onslow County area. Our hotel is conveniently located on Western Boulevard within walking distance to numerous restaurants and shopping options, and with easy access to US Highway 17. Whether your stay is for business or pleasure, enjoy complimentary WiFi access. Start your day right with Hampton’s complimentary hot buffet breakfast; enjoy free coffee, tea and hot chocolate 24 hours a day. Make the most of your leisure time with our state of the art fitness center or enjoy a relaxing swim in the sparkling salt water pool. We look forward to welcoming you with our Hamptonality! ... more   less 
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