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“Stay for Retirement Ceremony”

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Hampton Inn & Suites Jacksonville
Ranked #1 of 30 Hotels in Jacksonville
Certificate of Excellence
GreenLeadersSilver level
RED LION, United States
1 review
“Stay for Retirement Ceremony”
Reviewed July 24, 2013

We picked this because it is a new hotel within walking distance to dining, shipping, and one of the main roads. The staff very pleasant, helpful and provided excellent service. We had two rooms reserved and they accommodated our request for adjoining rooms without any problem. The cleaning staff did an excellent job each day. The breakfast area is large, open and well maintained. Pool is very nice with a handicap lift chair available which I thought was nice to include. There are also parking spots to "plug-in" an electric car. They have given thought to the little things to make a trip extra nice. I used the business room which was enclosed with 2 computers. They also provided a printer/fax/scan free of charge. I did not use the internet in room as the Wi-Fi was not a secure connection. All in all I would highly recommend this to anyone.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Sharon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linzi T, General Manager at Hampton Inn & Suites Jacksonville, responded to this review, August 13, 2013
Dear Sharon W.,
Thank you for your high remarks! I will surely share your comments with the team members in each department. I am glad you were able to enjoy several of the amenities offered and that we were able to honor your requests for your recent reservation. We look forward to your return!

Kindest Regards,
Linzi Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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694 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Youngsville, North Carolina
1 review
Reviewed July 21, 2013

It is new, but was still surprising. Clean, great room size and nice staff. I grew up in Jacksonville and dreaded staying in hotels when visiting family. Not anymore. Highly recommend. It is amazing what staying in a room that no one has smoked in can be like.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Gomike0515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linzi T, General Manager at Hampton Inn & Suites Jacksonville, responded to this review, August 13, 2013
Dear Gomike0515,
Thank you for your high recommendation. We are thrilled that we surpassed your expectations and that we could impress a Jacksonville native! :) See you next time you come "home."

Best,
Linzi Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Connecticut
Level Contributor
86 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed July 20, 2013 via mobile

I knew the hotel was only open a few months so I expected it to be nice and new, which it was. The area is still being developed as soon as you are in the hotel you don't even notice. We stayed here due to its closeness to Camp Lejeune for 5 nights after 3 nights closer to the shore at another Hampton. It was another great stay. The staff were great, always plenty working and available if you needed something. I had called ahead and asked for adjoining rooms or at least near each other since we were two adults traveling with 5 kids. They had explained one room would have to be handicap accessible. They had the adjoining rooms, it made life so much easier and it actually is less hallway noise going from room to room. The lobby is great, plenty of places to sit. Coffee, tea, etc. all day. The breakfast was similar to the other Hampton we had just stayed at. It is so easy having breakfast included which is why we chose to stay at Hamptons. It is about 10 minutes to the main gate of Camp Lejeune. We did go to the beach on base one day but we also drove to Surf City one day which wasn't too far away. Lots of places to eat too. We usually saw the red headed young lady at the desk who welcomed us back each afternoon. She was very nice and helpful. Housekeeping was early great and fast. We almost booked the Home2 but after staying here we will stay here our next visit. Reading reviews I was worried about parking, it was busy during our visit and we always found a parking space. Carolina Ale House and Cheddars are in walking distance too. I liked having the sorted garbage cans by the elevator. You tend to bring back food to a hotel and being able to throw it outside of your room is great along with the plastic and can garbages. The pool was fine to cool off and get some sun. Overall a great stay.

  • Stayed July 2013
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Helpful?
Thank TheMacsfiveplus1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linzi T, General Manager at Hampton Inn & Suites Jacksonville, responded to this review, August 13, 2013
Dear TheMacsfiveplus1,
We greatly appreciate your detailed feedback! Your thorough review will give future travelers an inside view to just how great our hotel is. Thanks for rating and we'll see you on your next visit!

Sincerely,
Linzi Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 14, 2013

Hotel was extremely clean and well organized. Mapquest had trouble finding the hotel because it is new. The bedding in the room was wonderful and the complimentary breakfast had a great variety of food.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Kimberly P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linzi T, General Manager at Hampton Inn & Suites Jacksonville, responded to this review, July 29, 2013
Dear Kimberly P.,
Thank you for rating! I will share your positve comments with the staff. All of the online map sites are updating their databases to include our new street name, slowly but surely. Thank you for your patience. We'll see you on your next trip!

Regards,
Linzi Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, South Carolina
1 review
Reviewed July 13, 2013

This place is brand new and very nice. I thought the rate was quite affordable, too. The only "negative" for our family was that the pool is outside with no shade (my little ones are very fair). But, I realize this isn't an issue for many. We would definitely stay here again!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rebecca7513
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linzi T, General Manager at Hampton Inn & Suites Jacksonville, responded to this review, July 29, 2013
Dear Rebecca7513,
Thank you for taking a moment to rate us so highly. I am pleased that you enjoyed the accommodations, especially the pool, even if only for a short time. On your next visit, your little ones can enjoy a bit more splash time as we offer complimentary sunscreen and aloe at the front desk. See you soon!

Sincerely,
Linzi Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed July 12, 2013

We stayed at this location for 3 nights while visiting our son, who is a Marine at Camp Lejeune. The hotel offered all that we have come to expect from Hampton Inns. Clean rooms, well kept, excellent breakfast, good and friendly service!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linzi T, General Manager at Hampton Inn & Suites Jacksonville, responded to this review, July 29, 2013
Dear TripAdvisor Member,
Thank you for your continued loyalty to the Hampton family. I am delighted that we rose to the occasion and exceeded your expectations. We appreicate your feedback. I would love to share with the team who anonymously spoke so highly of them; please contact me if you would like to share at 910-347-3400. Otherwise, see you the next time you visit your marine!

Hospitably,
Linzi Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport News, VA, United States
2 reviews
Reviewed July 12, 2013

The Hampton Inn in Jacksonville is an excellent value and the amenities and cleanliness are typical of what I expect of a Hampton Inn. Friendly, helpful staff. The only problem we had was in finding it- GPS did not recognize the address and we eventually had to call the hotel and they gave us the address of the Carolina Ale House which is in front of the hotel.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linzi T, General Manager at Hampton Inn & Suites Jacksonville, responded to this review, July 29, 2013
Dear William M.,
I am grateful for your scores and comments. I am doubly grateful that our team met your expectations of the Hampton brand! While google maps and mapquest are slowly updating their databases, I am glad that the staff was able to directly you here with an alternate address. Thank you for your loyalty!

Best,
Linzi Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Jacksonville

Property: Hampton Inn & Suites Jacksonville
Address: 1032 Hampton Inn Way, Jacksonville, NC 28546
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Jacksonville
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 30 Hotels in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Jacksonville 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
Come stay at the Hampton Inn and Suites Jacksonville, NC, Award Winner of the Certificate of Excellence by TripAdvisor for 3 consecutive years and #1 in satisfaction in the Jacksonville Onslow County area. Our hotel is conveniently located on Western Boulevard within walking distance to numerous restaurants and shopping options, and with easy access to US Highway 17. Whether your stay is for business or pleasure, enjoy complimentary WiFi access. Start your day right with Hampton’s complimentary hot buffet breakfast; enjoy free coffee, tea and hot chocolate 24 hours a day. Make the most of your leisure time with our state of the art fitness center or enjoy a relaxing swim in the sparkling salt water pool. We look forward to welcoming you with our Hamptonality! ... more   less 
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