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“CLEANEST HOTEL EVER STAYED IN”

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Hampton Inn & Suites Jacksonville
Ranked #1 of 30 Hotels in Jacksonville
Certificate of Excellence
GreenLeadersSilver level
Lebanon, Pennsylvania
Level 1 Contributor
3 reviews
“CLEANEST HOTEL EVER STAYED IN”
Reviewed June 23, 2013

The hotel was absolutely the best. Clean, breakfast was great, hotel staff was very friendly. If your travel plans take you to Jacksonville, NC. I would highly reccommend this hotel. I think you will be just as satisified as we were.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank suzieq81951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linzi T, General Manager at Hampton Inn & Suites Jacksonville, responded to this review, July 1, 2013
Dear Guest,
We thank you for your feedback and recommendation for our property. We will continue to maintain the cleanliness and friendly environment so that you and others will keep coming back. We'll see you on your next trip!

Regards,
Linzi Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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717 reviews from our community

Traveler rating
    548
    125
    29
    12
    3
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Any
English first
Madison, Alabama
Level 6 Contributor
524 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 453 helpful votes
Reviewed June 21, 2013

We have enjoyed our stay! Outstanding Staff members and General Manager! When there was a problem the General Manager Linzi, Office Manager Carrie, and Desk Personel Cayla, Christina and Jenique resolved it quickly. With the Grand Opening and Family Reunions the Hotel was always busy and filled! Cayla, Christina andJenique not only help with the Hotel things they gave me great information when I needed information on the local area. They are friendly, outgoing and alway give the 100% that keeps you coming back to the Hilton Hotels Chain. They were well chosen for their jobs. The Kitchen/Breakfast Personel Karen and Chie had there job cut out for them with the Family Reuions they did a great job. The Grand Opening was was excellent and one could tell took it alot of hard work. In the three week stay I have enjoyed using the fitness room almost every day. I have uses the Laundry room at least two times a week; two washers and two dryer would be nice.

Room Tip: The large rooms (suites) are nice anytime but really nice for a long stay. A king bed and large des...
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Karen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linzi T, General Manager at Hampton Inn & Suites Jacksonville, responded to this review, July 1, 2013
Dear Karen T.,
Wow! Thanks for your comments and rating! I'm so glad that you chose us and that we continued to rise to the occasion for the duration of your visit. I will be passing your wonderful words on to the staff. We are so glad you enjoyed your stay and hope to see you again for your next short or long visit!

Sincerely,
Linzi Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, United States
1 review
Reviewed June 19, 2013

The overall experience from booking meeting room and accomodations to our company's stay were professional, courteous and friendly. All departments, all levels smilingly went out of their way to assure our business team a successful trip. Liz, Cayla, Peter, Linzi were outstanding stars of our stay. I highly recommend this location for business or pleasure!

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Monique Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linzi T, General Manager at Hampton Inn & Suites Jacksonville, responded to this review, June 20, 2013
Dear Monique Y.,
Thank you for sharing comments about your recent experience at our property. We are glad to be your choice for both business and pleasure! I will be passing your comments along to our staff regarding their star quality :). We would gladly host your company again soon!!

Hospitably,
Linzi Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 18, 2013

Stayed at this property on a beach trip down to Topsail Island. The place is immaculate! Very nice decor that I think should become the Hampton Inn standard for all new properties! The suite shop was well stocked. The outdoor pool was refreshing, although there was a family reunion there so I was not able to enjoy it much. The fitness center was above the normal Hampton Inn standard. They actually have a cable machine!

There are many restaurants in the area and an Olive Garden in walking distance. You can also smell the salty sea air outside! I highly recommend this property.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joshuaallen0524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linzi T, General Manager at Hampton Inn & Suites Jacksonville, responded to this review, June 20, 2013
Dear Joshuaallen0524,
Thanks so much for your feedback. We are pleased that you throughly enjoyed your stay and all the amenities! We would be proud to be a model for other new Hampton properties. Please be sure to stay with us the next time you're in the area.

Best,
Linzi Thomas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 16, 2013

Very Nice Staff! Whenever we did have an issue, they resolved it. They are a new hotel and staff and are working out the kinks. We only had one issue, our room was not cleaned one night of our four night stay, but the hotel staff corrected the problem and made the most of the situation!
Would definitely stay there again on our next visit!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KayceyTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linzi T, General Manager at Hampton Inn & Suites Jacksonville, responded to this review, June 20, 2013
Dear KaceyTexas,
Thank you for commenting and rating our property. We are pleased to know that we were able to resolve your issue to your expectations and look forward to your return visit! I will be sure to share your words with the team about the service you received. Thank you for your loyalty!

Sincerely,
Linzi Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
virginia beach, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 2, 2013

Our family Enjoy are stay at this hotel, the staff was very nice and helpful, the room was just what i wanted, the only thing was the morning we where leaving there where kids running the hall at 6am, other than that, i will be telling my family and friends about this hotel, we will be staying again.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
2 Thank Michelle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linzi T, General Manager at Hampton Inn & Suites Jacksonville, responded to this review, June 4, 2013
Dear Michelle H.,
I'm so pleased we impressed your entire family. Thank you for spreading the word about our property and staff! We look forward to having you stay again!

See you soon,
Linzi Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, Maryland
Level 4 Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed May 30, 2013

Wonderful staff! Ty did a fantastic job checking in everyone though he was doing everything solo! Still a funtastic stay! Breakfast staff and food that meet everyones needs! What a great variety! Family oriented!

Room Tip: 1st floor on end provides great access to parking lot if travling with alot of luggage! The halls ar...
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Terri M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linzi T, General Manager at Hampton Inn & Suites Jacksonville, responded to this review, June 4, 2013
Dear Terri M.,
Thank you so much for your comments. I will be sure to share your comments with the team, especially Mr. Ty! We are glad you enjoyed your experience and hope you see you again on your next visit!

Sincerely,
Linzi Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Jacksonville

Property: Hampton Inn & Suites Jacksonville
Address: 1032 Hampton Inn Way, Jacksonville, NC 28546
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Jacksonville
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 30 Hotels in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Jacksonville 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
Come stay at the Hampton Inn and Suites Jacksonville, NC, Award Winner of the Certificate of Excellence by TripAdvisor for 3 consecutive years and #1 in satisfaction in the Jacksonville Onslow County area. Our hotel is conveniently located on Western Boulevard within walking distance to numerous restaurants and shopping options, and with easy access to US Highway 17. Whether your stay is for business or pleasure, enjoy complimentary WiFi access. Start your day right with Hampton’s complimentary hot buffet breakfast; enjoy free coffee, tea and hot chocolate 24 hours a day. Make the most of your leisure time with our state of the art fitness center or enjoy a relaxing swim in the sparkling salt water pool. We look forward to welcoming you with our Hamptonality! ... more   less 
Reservation Options:
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