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“Home 2 Experience”

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Home2 Suites by Hilton Jacksonville
Ranked #2 of 30 Hotels in Jacksonville
Certificate of Excellence
GreenLeadersSilver level
Pensacola, United States
1 review
“Home 2 Experience”
5 of 5 bubbles Reviewed December 19, 2013

I think straight 10s (Excellent) speak volumes. Greatness is not achieved as a roll of the dice...it is because carring people work hard. Obviously leadership at this hotel has empowered the staff to do great things. Make them the model for other Hilton's that seem to have disapointed me in the past.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank Ricky M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobbi-Jean S, Guest Relations Manager at Home2 Suites by Hilton Jacksonville, responded to this review, December 31, 2013
WOW!! Straight 10s!! That is wonderful to hear! That is what we strive for! I am glad to hear that you enjoyed your stay! I hope that you will be returning and soon!!
Happy Holidays!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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581 reviews from our community

Traveler rating
    421
    104
    36
    14
    6
See reviews for
295
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Any
English first
plymouth, United States
1 review
5 of 5 bubbles Reviewed December 17, 2013

good place to stay, clean, no pay per view movies, tv nice but hard to work, does not show the channel you are watching, excellent bathroom, great people, safe feeling, good breakfast, a little high price for a working person but clean and nice, I will stay there again.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank Hallas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobbi-Jean S, Guest Relations Manager at Home2 Suites by Hilton Jacksonville, responded to this review, December 31, 2013
Thank you for taking time to submit your review. I am pleased to hear you enjoyed your stay. We keep dvd players at the front desk if you are interested in watching movies while you are here. There is no additional fee to use one. We have added a channel line up in the rooms that is easier to find than the one originally located in the reference guide to the hotel in the rooms. I hope you will find this helpful. We look forward to your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, United States
1 review
5 of 5 bubbles Reviewed December 11, 2013

Being a travel agent I have seen and also heard several stories about hotels. So when I arrived at the hotel my expectations was high. I got just what I expected. Friendly staff..Nice clean hotel....Will be back real soon.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank Crystal M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobbi-Jean S, Guest Relations Manager at Home2 Suites by Hilton Jacksonville, responded to this review, December 14, 2013
Thank you for taking time to do a review of Jacksonville's Home2 Suites. We truly value the opinion of every guest. I am pleased to hear that you heard great things and that we met your "high expectations"! I hope that you will be returning soon. Again, thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Providence, Rhode Island
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed December 9, 2013

Bait n switch.. got "Green, like Ikea" marketing= Clean (sparse), shiny (noisy), and hipster.-Sharp staff - But Stepford perkiness at extra $$. To Manager: Make lobby 'warmer', as it’s like an airport boarding area. Lastly, clean, but feels cheap and noisy - better deals abound. Caveat emptor.

Room Tip: Rooms on the North End are quieter.
See more room tips
  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank opuslifeBristolRI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanover, Maryland
1 review
5 of 5 bubbles Reviewed December 9, 2013

We come to Jacksonville a lot. My husband contracts on CL and my 1 year old and I come with him when we can. We lot home 2. The staff are so friendly and work so hard to make your stay pleasant. They go out of their way to get to know you. They remember us when we come. My daughter loves the indoor heated pool. It's like a mini vacay for us here. We will only stay at home2 when we come to Jacksonville.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobbi-Jean S, Guest Relations Manager at Home2 Suites by Hilton Jacksonville, responded to this review, December 14, 2013
I want to thank you for your review and for continuing to stay here with us at Home2 Suites. It means a lot to us! I am glad that your daughter enjoys the indoor saline pool! We look forward to your return :)
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Far Away
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed December 3, 2013

We went to Jacksonville, NC to visit a nephew stationed at Camp Lejeune on Thanksgiving. Although they were working on Thanksgiving day, no one appeared to resent it and were just as pleasant as could be. The rooms were clean and well thought out - they were a bit different from traditional hotel rooms in that they had lots of counter space and a small kitchenette with a microwave, fridge, and dishes/utensils. Though we never utilized it, we also could have requested a hot plate and skillet to cook. Nice touches. Can't say enough nice things about the hotel or the staff. Remember to take your bathing suits as there's also an indoor swimming pool. Breakfast is standard continental breakfast - with

Green Features: Towels and sheets are switched out only every 5 days (sounds reasonable to me).
  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank famlytrippers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobbi-Jean S, Guest Relations Manager at Home2 Suites by Hilton Jacksonville, responded to this review, December 4, 2013
What do I say but WOW! Your review really touched us! We truly strive to make our guests happy and feel at home. Home2 Suites is set up to make you feel as close to home as you can while staying at a hotel. Thank you for staying with us here at Home2 Suites. Hopefully there is a Home2 Suites where your nephew gets stationed. Let me know if you need assistance finding a hotel in another area.
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Hays, United States
1 review
5 of 5 bubbles Reviewed November 29, 2013

The staff at this location was excellent, they were very responsive and friendly. The rooms were very clean and had excellent amenities, I will definitely book and stay here again for all future travel. The location was ideal, close to anything you could need.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank Taryn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobbi-Jean S, Guest Relations Manager at Home2 Suites by Hilton Jacksonville, responded to this review, December 4, 2013
Thank you for a wonderful review. I am so pleased to hear that we took care of you. Please let me know when you are ready to return. We look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Home2 Suites by Hilton Jacksonville

Property: Home2 Suites by Hilton Jacksonville
Address: 139 Circuit Ln, Jacksonville, NC 28546-6665
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 30 Hotels in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Home2 Suites by Hilton Jacksonville 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
The Home2 Suites by Hilton® Jacksonville, NC hotel near Camp Lejeune and Camp Johnson is perfect for travelers who want to feel at home on the road. Our extended stay hotel in Jacksonville, NC is set just minutes away from local attractions, including Sam's Ranch, which offers horseback riding, and the beaches of Topsail Island, Emerald Island and Surf City. Take the ferry, canoe, boat or kayak to the Hammocks Beach State Park, where you can stroll along the beach and explore the tidal pools.Our hotel in Jacksonville, NC is located just a short drive from the U.S. Marine Corps' largest amphibious training facility, Camp Lejeune, as well as numerous historic military facilities such as New River Air Station, Camp Johnson and Camp Geiger. ... more   less 
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