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“Meh - The I-kea of Hotels... Green (but it stays in THEIR pocket)” 3 of 5 bubbles
Review of Home2 Suites by Hilton Jacksonville

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Home2 Suites by Hilton Jacksonville
Ranked #2 of 30 Hotels in Jacksonville
Certificate of Excellence
GreenLeadersSilver level
Providence, Rhode Island
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Meh - The I-kea of Hotels... Green (but it stays in THEIR pocket)”
3 of 5 bubbles Reviewed December 9, 2013

Bait n switch.. got "Green, like Ikea" marketing= Clean (sparse), shiny (noisy), and hipster.-Sharp staff - But Stepford perkiness at extra $$. To Manager: Make lobby 'warmer', as it’s like an airport boarding area. Lastly, clean, but feels cheap and noisy - better deals abound. Caveat emptor.

Room Tip: Rooms on the North End are quieter.
See more room tips
  • Stayed December 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank opuslifeBristolRI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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574 reviews from our community

Traveler rating
    416
    104
    36
    13
    5
See reviews for
293
73
27
140
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Any
English first
Hanover, Maryland
1 review
5 of 5 bubbles Reviewed December 9, 2013

We come to Jacksonville a lot. My husband contracts on CL and my 1 year old and I come with him when we can. We lot home 2. The staff are so friendly and work so hard to make your stay pleasant. They go out of their way to get to know you. They remember us when we come. My daughter loves the indoor heated pool. It's like a mini vacay for us here. We will only stay at home2 when we come to Jacksonville.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobbi-Jean S, Guest Relations Manager at Home2 Suites by Hilton Jacksonville, responded to this review, December 14, 2013
I want to thank you for your review and for continuing to stay here with us at Home2 Suites. It means a lot to us! I am glad that your daughter enjoys the indoor saline pool! We look forward to your return :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Far Away
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed December 3, 2013

We went to Jacksonville, NC to visit a nephew stationed at Camp Lejeune on Thanksgiving. Although they were working on Thanksgiving day, no one appeared to resent it and were just as pleasant as could be. The rooms were clean and well thought out - they were a bit different from traditional hotel rooms in that they had lots of counter space and a small kitchenette with a microwave, fridge, and dishes/utensils. Though we never utilized it, we also could have requested a hot plate and skillet to cook. Nice touches. Can't say enough nice things about the hotel or the staff. Remember to take your bathing suits as there's also an indoor swimming pool. Breakfast is standard continental breakfast - with

Green Features: Towels and sheets are switched out only every 5 days (sounds reasonable to me).
  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank famlytrippers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobbi-Jean S, Guest Relations Manager at Home2 Suites by Hilton Jacksonville, responded to this review, December 4, 2013
What do I say but WOW! Your review really touched us! We truly strive to make our guests happy and feel at home. Home2 Suites is set up to make you feel as close to home as you can while staying at a hotel. Thank you for staying with us here at Home2 Suites. Hopefully there is a Home2 Suites where your nephew gets stationed. Let me know if you need assistance finding a hotel in another area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hays, United States
1 review
5 of 5 bubbles Reviewed November 29, 2013

The staff at this location was excellent, they were very responsive and friendly. The rooms were very clean and had excellent amenities, I will definitely book and stay here again for all future travel. The location was ideal, close to anything you could need.

  • Stayed November 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank Taryn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobbi-Jean S, Guest Relations Manager at Home2 Suites by Hilton Jacksonville, responded to this review, December 4, 2013
Thank you for a wonderful review. I am so pleased to hear that we took care of you. Please let me know when you are ready to return. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Williamsburg, Virginia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 23, 2013 via mobile

Clean room. Clean hotel. Excellent hospitality. Wonderful place to stay. The staff was amazing. They were very kind, and all seemed to be gracious with a big ol' splash of southern charm. We would defiantly stay at Home 2 Suites again.

Stayed November 2013, traveled with friends
Helpful?
Thank Christina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobbi-Jean S, Guest Relations Manager at Home2 Suites by Hilton Jacksonville, responded to this review, November 26, 2013
Thank you for such kind words in your review. We do take pride in what we do here and I am pleased to hear that it shows! We are very lucky to have such amazing guests! Hope to see you again soon! Happy Thanksgiving!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trenton, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 13, 2013

The staff was super friendly - each and every one of them. The room was beautifully clean, we had a great location in town, and my dog was even treated well. They were accommodating and truly cared about our stay. We will be back!

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Alexa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobbi-Jean S, Guest Relations Manager at Home2 Suites by Hilton Jacksonville, responded to this review, November 15, 2013
I am happy to hear that you enjoyed your stay and so did your "furbaby"! We definitely enjoy having "All" of you stay here with us! thank you for taking time to fill out the review! We look forward to your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Concord, United States
1 review
4 of 5 bubbles Reviewed November 13, 2013

Very nice hotel and amenities for price! Very quiet. GREAT options for eating and shopping. We stayed here for a soccer tournament and will definetly stay here again next time we are in Jacksonville, NC. LOVED the FIRE PIT!!!

  • Stayed November 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank Natasha O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobbi-Jean S, Guest Relations Manager at Home2 Suites by Hilton Jacksonville, responded to this review, November 15, 2013
Thank you for your review! I appreciate that you take time to write a review! We enjoyed having the soccer team here. The firepit is definitely a favorite of many. Great place to makes smores! Hope to see you guys for the next tournament!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Home2 Suites by Hilton Jacksonville

Property: Home2 Suites by Hilton Jacksonville
Address: 139 Circuit Ln, Jacksonville, NC 28546-6665
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 30 Hotels in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Home2 Suites by Hilton Jacksonville 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
The Home2 Suites by Hilton® Jacksonville, NC hotel near Camp Lejeune and Camp Johnson is perfect for travelers who want to feel at home on the road. Our extended stay hotel in Jacksonville, NC is set just minutes away from local attractions, including Sam's Ranch, which offers horseback riding, and the beaches of Topsail Island, Emerald Island and Surf City. Take the ferry, canoe, boat or kayak to the Hammocks Beach State Park, where you can stroll along the beach and explore the tidal pools.Our hotel in Jacksonville, NC is located just a short drive from the U.S. Marine Corps' largest amphibious training facility, Camp Lejeune, as well as numerous historic military facilities such as New River Air Station, Camp Johnson and Camp Geiger. ... more   less 
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