I have never seen a nastier property! The employees/ general manager/owner are horrible!! I arrived at 5am from a 4 hour drive to check into this dump! I am a choice employee and never thought I would see a property in this shape. I checked in and went to my room. On the way there I noticed lots of trash on the way, in the halls, in the pool..just everywhere! I went into my room and turned the light on and could not believe the condition of this place! The carpet was old and stained, wouldnt dare take my shoes off! The glass in the picture above the bed was broken and they expected me to lay under that! There was a fly buzzing around on the bed..eww! I do believe he got his foot stuck in one of the many cigarette burns in the small thin blanket! I called down to the front desk and they said to come get other room keys. I went down, he didnt care, so I went to the 2nd room. This room was just as bad, nasty and smelled! I didnt have time to kill because my husband was coming home from IRAQ that morning. I changed and left. When we returned the guys jumped in the shower and realized they had dried off with a dirty towel that was hanging up! OMG! I called the front and told them everything. I told them we will not be staying there and I want my money back so that we can relocate. They refused to do that. We left and went to a wonderful Comfort Inn and Suites in New Bern miles away. I called choice hotels when I got home and they really didnt do anything, I made a complaint, the GM is required to respond to the complaint within 48 hours and I heard nothing! Choice called him and he said he didnt know he had to respond...seriously! He is the owner also! He doesnt care about the property or the guests, choice hotels doesnt either! PLEASE DO NOT WASTE YOUR MONEY ON THIS DUMP!!!!!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Choice Hotels, Travelocity, Cancelon, Hotwire, Orbitz, TripOnline SA and Cheap Tickets so you can book your Econo Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Econo Hotel Jacksonville
- Quality Inn Jacksonville