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“Absolutely Wonderful!!”

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TownePlace Suites Jacksonville
Ranked #6 of 30 Hotels in Jacksonville
Certificate of Excellence
Western North Carolina
1 review
“Absolutely Wonderful!!”
5 of 5 bubbles Reviewed September 10, 2009

Upon arrival to the hotel, I was welcomed by a very friendly lady at the front desk. I had been driving for 8 hours, so a pleasant greeting was appreciated. The check-in process was fast and easy and the rooms were EXTREMELY nice. The bathroom was spotless as well as the room itself. Even the lobby was clean and very well-kept. The staff was wonderful. I needed some extra towels one morning and I called down to the front desk to ask for them, I barely hung up the phone before a housekeeper was at my door delivering the towels. Talk about service! I was very impressed with this hotel and definitely plan on staying here in the future!

  • Stayed September 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank USMC-Lover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

149 reviews from our community

Traveler rating
    75
    53
    8
    11
    2
See reviews for
61
21
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39
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
London,England
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed May 2, 2009

This place is quite new im told. This is one of the best hotels for familys. They have these suites that are like mini apartments there amazing. They have full kitchens with everthing you need to cook a meal, two bedrooms really nice bathrooms a living area with pull out sofa bed. Oh theres a dining table for four.

All the rooms have 32inch lcds. The most impressive thing here the beds. They were the most comfortable hotel beds ive ever slept in. I swear they were memory foam.

Located in the lobby area theres a nice little gym, right next door to that was a neat laundry room. Theres an ice machine located nearby also computers with free internet a place you can get complimentary coffee and cookies and a little shop to buy snacks, drinks, readymeals e.t.c..

Every morning at the breakfast lounge which is selfserve you have all the usual breakfast foods Tea and Coffee, Bagels, Toast, Fruit, Yogurt oh and theres a waffle machine which I used everymorning.

The swimming pool was nice and clean.

One thing I will say is the staff were brilliant 1st class service very helpful and polite

  • Stayed September 2008, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RVIO120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, SC
1 review
2 of 5 bubbles Reviewed April 7, 2009

It's really disappointing that the management at this TownePlace designates less than a handful of government rate rooms when the hotel is so close to Camp LeJeune. Military and government employees make up the majority of their guests. When I asked for the government rate, their response was that they would go out of business if they offered everyone the government rate. It's nice to know their business strategy is to overcharge their patrons $30-50 dollars a night.

  • Stayed March 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Konabear123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new orleans
1 review
5 of 5 bubbles Reviewed March 6, 2009

this hotel is new so ill be brief the staff was very pleasant even the housekeepers they were the best i loved that they came in really quick to refreshen my room and when then really cleaned it it mad me feel like i was walking into a new room until i realized my stuff was in there spo cudos to townePlace in j.ville i will be back soon love u guys
thnks s bunch

  • Stayed February 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mykite69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando
1 review
5 of 5 bubbles Reviewed January 6, 2009

The hotel is great! Very clean and safe and possibly the most comfortable bed I've ever slept on! We stayed in the 2 bedroom suite - very very nice! Flat-screen's in both rooms as well as the living room. Enjoyed the workout room which had a very nice treadmill, stairclimber and bicycle. Continental breakfast is good - plenty of good coffee, danish, cereal and waffles.
My only regret is that we were only staying 1 night!

  • Liked — comfy beds - cleanliness - safe
  • Disliked — hallway noise/chatter
  • Stayed January 2009, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gotahavajava
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 265 helpful votes
5 of 5 bubbles Reviewed January 4, 2009

This is a very nice new hotel. The rooms are very modern, nice, clean and quite. You have a flat screen TV, large refrigerator, dish washer, sink, microwave and 2 stove burners. There are also cooking pans, plates, bowls etc… Lots of restaurants on the same street and it is located about 10 minutes from Camp Lejeune’s main gate. The govt rate for this hotel is $70.00 dollars. I would definitely recommend this hotel to a friend or fellow service members. The staff was very nice and the hotel is spotless. Look no further.

  • Liked — New, Clean, Comfortable and fast WIFI
  • Disliked — Jacksonville
  • Stayed January 2009, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Akba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed October 25, 2008

I stayed at this property for 5 nights in a studio room. It was nicer than The Hampton Inn i had stayed in on a previous visit. The small kitchette was well equipped, the breakfast was good enough, the staff was very gracious. From what I have seen this is probably the best in Jacksonville.

  • Liked — the arrangement of the room
  • Disliked — nothing
  • Stayed October 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Tvlenthusiast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Jacksonville

Property: TownePlace Suites Jacksonville
Address: 400 Northwest Drive, Jacksonville, NC 28546
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Jacksonville
#7 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Jacksonville 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
Whether traveling to the Jacksonville area on military or government business at Camp Lejeune, New River Air Station, or Camp Geiger, or leisurely visiting Wilmington, Emerald Isle, and Surf City, we are the perfect place to stay. We are centrally located to several area companies and local attractions; shopping, dining and entertainment are only 2 miles away and coastal beaches just a 30 minute drive. ... more   less 
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Also Known As:
Towneplace Suites By Marriott Jacksonville Hotel Jacksonville

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