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Extended Stay America - Jacksonville - Camp Lejeune
Ranked #5 of 30 Hotels in Jacksonville
Certificate of Excellence
Ramstein-Miesenbach, Germany
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Visit family”
Reviewed December 22, 2013

The location is perfect. You are in the heart of the town we walked to the mall and Wal mart there were several restaurants within walking distance.
The desk clerks greeted us with a smile and hello. our room was clean there was no dust or any thing we did not like. this hotel was one of three that allow pets and we saw lots of doggies but
they were quite and we were not disturbed at all.
I would like to suggest that the carpets get shampooed after people check out with pets
To help cut down on the smell of pet odor. overall our stay was pleasant.

Room Tip: If you have a pet try to get a first floor room for convenience.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank PC G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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242 reviews from our community

Traveler rating
    146
    54
    18
    13
    11
See reviews for
67
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Mine Hill, New Jersey
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 30, 2013 via mobile

My entire family stayed here over the Thanksgiving holiday and it was good. The best part is the employees. Candiss at the front desk was especially very nice. We checked in fairly late and when we called to let them know, she was extremely helpful. She was there two of the four days and always greeted us with a smile. The only minus was that I found ants in the kitchen, bathroom and even on the door handle to enter the room. We made mention of it to Candiss and she immediately called maintenance to take care of it. The next night I only saw one or two ants, so it was an improvement. I don't think they were there because of a cleanliness issue since the hotel and rooms were spotless.

Stayed November 2013, traveled with family
Helpful?
Thank StephanieV1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
1 review
Reviewed November 7, 2013

I work as a truck driver. After a long trip I look forward to coming to a hotel where you can call it a home away from home. The hotel staff were very hospitable. The rooms we're very nice, clean and efficient to my needs. I Look forward to staying there again. As well as use your other facilities for places to stay while on vacation with my family.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RON M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wadesboro, North Carolina, United States
1 review
Reviewed October 27, 2013

hotel room extremely nasty, dirty. old worn carpet, furnishings and appliances. ceiling had been patched and thy didn't even bother to match up paint...large 3" streak of white paint running across room in L-shape that was white in color while rest of ceiling was yellowed and dingy. not even a bath cloth in the bathroom. the advertised breakfast - choice or reg coffe or hot water and oatmeal packets. I am not even freaking kidding. but this last complaint takes the cake...no ice available to guests in the entire hotel...no ice what so ever!!! when complaint made about this, girl said, yeah we don't have ice, you have ice trays in the freezer in your room. Really?? you think I'm going to use anything in that nasty room?? who would?? but let's just say that I was going to be able to stomach it and use them..has anyone ever checked into a hotel with regrig that had ice trays filled and frozen upon check in? So for the 12 hours i'm waiting on these to freeze..what am I to do for ice??? not even a vending machine in hotel. this place was beyond a joke.

Room Tip: don't choose this hotel
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cynthia J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 4, 2013

The Extended Stay America hotel in Jacksonville was a nice, comfortable facility with exceptional customer service and professional staff. The manager went out of his way to make me feel welcome and as comfortable as possible. I was thankful - and so appreciative. At the time, this was exactly what I needed to prepare for my long journey back home. Overall, the affordability and exceptional professionalism made it a very nice visit. Thank you!

Room Tip: Rooms around the back of the building are quiter and away from the traffic and bustle of the day.
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  • Stayed July 2013, traveled on business
    • Value
    • Location
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Helpful?
Thank Jackiesuegriffin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed October 1, 2013

I have been to many branches of extended stay hotels. Honestly upon arrival I was ready to be done and back out of the area. But the staff was so pleasant, for the first time after two years of traveling and staying at hotels I'm taking the time to go online and write a review for this place! I would like to personally thank Ms. Angela, Ms. Kandiss, Ms. Alisha and Ms. Ebony for making my stay a pleasant one!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jmopage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 29, 2013

Stayed in jacksonville for a long time, three months, two of them at the extended stay. The staff here are amazing. Angela, the manager, is pure awesome. Always helping, and always kind. Alisha and Kandiss are great too. Always willing to chat and concerned about how they can help. Anything I needed I had, and anything I wanted too. I haven't ever hit a hotel with better staff, and I travel a lot. If you are thinking about staying in jacksonville NC, extended stay america is your best bet for comfort, kindness, and competency.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Jacksonville - Camp Lejeune, responded to this review, August 30, 2013
Jon - The staff and I read your review, and would like to thank you for writing such wonderful things about our southern hospitality. I am proud of our team for making your stay comfortable. We look forward to welcoming you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Jacksonville - Camp Lejeune

Property: Extended Stay America - Jacksonville - Camp Lejeune
Address: 20 McDaniel Dr, Jacksonville, NC 28546-6942
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Jacksonville
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#3 Best Value Hotel in Jacksonville
#3 Family Hotel in Jacksonville
#4 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Jacksonville - Camp Lejeune 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Extended Stayamerica Jacksonville - Camp Lejeune Hotel Jacksonville
Extended Stay Jacksonville
Jacksonville Extended Stay
Extended Stay America Jacksonville

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