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“Business Trip to Davidson, NC”

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Country Inn & Suites By Carlson, Lake Norman
Ranked #2 of 12 Hotels in Huntersville
Certificate of Excellence
Little Neck, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Business Trip to Davidson, NC”
Reviewed August 10, 2014

Staff were very friendly, courteous, and helpful. Rooms were comfortable and rates were reasonable. Its great and friendly and I would recommend it to all of my friends. Please keep up the good work, your doing a great job. Enjoyed our 5 nights.

  • Stayed August 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
1 Thank Raymond K C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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655 reviews from our community

Traveler rating
    360
    163
    59
    44
    29
See reviews for
319
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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  • French first
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  • Any
English first
Viera, Florida
1 review
Reviewed August 10, 2014

Excellent experience from the minute we walked in we were greeted by two young women at the front desk Allissa and Danielle that made us feel welcome like we were family. While the hotel was having remodel done it was very clean every staff member were very polite especially Vinny P the sales director who we felt went out of his way to make our stay even that much better he was attentive to our every needs he would ask if there was anything that we needed or anything he can do for us by the end of our stay we felt like we made a new friend and he would be the reason for us to go back he is truly an asset to this hotel every hotel should have a person like Vinny working for them he definitely knows the customer service business.

Thomas P

  • Stayed August 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Thomas P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level 5 Contributor
84 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed August 9, 2014

In March I was here and was disappointed for a Country Inn however the location is convenient on those long drives and we decided to give it a second chance - the hotel is under renovations and I was pleasantly surprised by the facelift it is getting. The rooms have been upgraded (not everything - eg. carpet is still the same) and it feels like a Country Inn again. I was also happy to see smiling faces behind the counter again!

  • Stayed August 2014, traveled with family
    • Sleep Quality
    • Service
Helpful?
1 Thank CC-CT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Petersburg, Florida
Level 4 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 8, 2014

When we stepped into the lobby, the smell of paint fumes was almost overwhelming. We were told the pool had just been painted and we could see that the entire lobby was undergoing a renovation. The grandchildren had been looking forward to a dip in the pool and were very disappointed. We were not happy but the gentleman at the front desk was sincere and welcoming. He placed us in a room as far away from the reno as possible. Our room was very clean and quite comfortable. The grands loved the suite and truly enjoyed having an extra tv. Breakfast offered a wonderful selection of hot and cold food which is a bonus when you are feeding children. They love selecting their own breakfast. The staff members working the breakfast room were helpful and always smiling. Overall, we had a great stay. At first, I gave this hotel a rating of Very Good then reconsidered. When we arrived at the Country Inn & Suites at Huntersville, we were tired, grouchy and very disappointed that we could not swim. The customer service we received at check-in and throughout our short visit was outstanding. Renovations are no fun for anyone but the hotel staff made the best of a difficult situation...and with smiling faces! I love smiling faces and those smiles deserve an Excellent rating!

Room Tip: We enjoyed our room on the fifth floor.
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  • Stayed August 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank JinnieK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wappingers Falls, New York
1 review
Reviewed August 4, 2014

My daughter and I stayed here while passing through on our way further south, and I was pleasantly surprised by the accommodations and amenities. The suite was very spacious with an awesome patio deck off the bedroom. Breakfast was delicious with a wide variety of hot & cold cereals, pastries as well as a waffle maker. My daughter found enjoyment at the pool while I relaxed in the whirlpool. Additionally, the staff was extremely hospitable and their level of professionalism was A+. I would definitely recommend this hotel.

  • Stayed May 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Heather M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duluth, Georgia
Level 1 Contributor
1 review
Reviewed July 30, 2014

For years Country Inn and Suites had been are go to hotel till this trip. A combination of this location, another location and their customer service ended that. We decided to stay here while traveling from Washington DC to Atlanta. When we entered NC it had started to rain and I was too tire to drive. The room was ungraded to a whirlpool. We were too tired to enjoy this, but did enjoy the extra space in the room. The problem is there was no A/C. This made sleep problematic. This became noticeable during the night. I brought this to the attention of the front desk the next morning and received a apathetic response. I would of expected at least an apology.

  • Stayed July 2014, traveled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank GA5k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Lake Norman, responded to this review, August 4, 2014
Dear GA5k,

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Palm Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 29, 2014

I stayed at this hotel in April 2014. We were there to celebrate my daughter's birthday.I was pleasantly surprised by the ambiance of the hotel. The staff was amazing. Very friendly and willing to go above and beyond their duties to make our stay enjoyable.The children loved the pool and the room was very comfortable. The breakfast was awesome! a variety of items made a hit with the five children. I didn't hear one complaint during that time. Will we come back again? Every time we get a chance!

Room Tip: Rooms with the balcony add a special touchif you like fresh air.
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  • Stayed April 2014, traveled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Counselor817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Lake Norman

Property: Country Inn & Suites By Carlson, Lake Norman
Address: 16617 Statesville Rd, Huntersville, NC 28078-7193
Phone Number:
Location: United States > North Carolina > Huntersville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Huntersville
#2 Family Hotel in Huntersville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson, Lake Norman 3*
Number of rooms: 87
Official Description (provided by the hotel):
We are proud to offer bountiful amenities designed to ensure a stress-free and enjoyable stay. Refuel with our complimentary hot breakfast buffet, relax in our indoor heated pool and jacuzzi, reconnect on our complimentary high speed wireless internet, and rest well in a one bedroom suite featuring your choice of a plush king size bed or two queen size beds. Our suites feature additional space in the living room which is separated by a door that shuts. In your suite you will find a refrigerator, microwave and (2) plasma flat screen TVs. Above all, you will enjoy true southern hospitality through our staff’s willingness to ensure your stay is remarkable. Enjoy all our region has to offer, with easy access to Charlotte, Birkdale Shopping and Golf Course, Huntersville Aquatic Center, Bradford Park, Historic Latta Plantation, and beautiful Lake Norman. For a comfortable and rewarding stay, we invite you to reserve your group at the Country Suites Lake Norman. ... more   less 
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Also Known As:
Country Suites By Carlson, Lake Norman Hotel Huntersville
Country Inn Huntersville

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