Excellent customer care and hospitality. Great Staff.More
Excellent customer care and hospitality. Great Staff.MoreShow less
Thank you for your valuable feedback. Holiday Inn Express & Suites was totally renovated and with clean, fresh and modern decor opened in 2010. We're thrilled you both enjoyed and appreciated all of the little details that went in to making our guests feel comfortable and cared for while staying with us.
We appreciate your business and your comments and look forward to having you visit us again soon.
We chose this hotel because it is pet free and smoke free. I cannot sleep in a room that had pets staying, so I look for smoke free and pet free places. We were not disappointed with this Hotel, Coming through the lobby it looks like an old hotel, but the rooms are modern, very clean and spacious with a sitting area.. I appreciated the little dressing room with mirror. Many hotels just have one mirror, this had four, which is great. i could use one mirror while my husband used the other.All rooms have refrigerators and microwave ovens with separate counter and sink. The staff were great and very friendly and helpful. The air conditioner was in the sitting area away from the bed, thus air is not blowing on you all night. We were on the fifth floor, very quiet. Beds were comfortable and pillows great. The breakfast had a wide variety of cold and hot food. The egg omlet with cheese was tasty. Sausages were also available.Coffee was good My husbands razor became dull during our travels, Sean at the front desk provided him with complimentary razor and shaving lotion, which my husband greatly appreciated. A very comfortable, clean and quiet hotel.
I travel to Charlotte, NC an average of once a month. After a few stays at other properties I came across this Holiday Inn Express in Huntersville and have returned every month for the past year.
The staff does such a great job of making their guests feel welcome and really go out of their way to make your stay a good one. It's a great location off of 1-77 and easy access to most everything in the Charlotte area.
After a long day of meetings it is nice to come back to the hotel and find that a full dinner is served a couple of nights a week as part of the management's reception.
Thanks to all of the great staff @ Huntersville!
Thank you for sharing your experiences and your time in writing your review of our hotel. The greatest compliment you've given is that you have chosen to stay with us each month over the last year. It's a pleasure to see the familiar faces of our great guests each time they visit us. Know that we appreciate your business and look forward to seeing you again soon.
This HI Express was clean, easy to access (near I-77) and had a good setup for the morning breakfast. Stayed 3 nights and was definitely satisfied.
Thank you! We greatly appreciate your time and your feedback . This provides us with a true perspective of our guest's experience and a good measurement of our service. We hope your experience will prompt another visit to our hotel so that we may thank you in person.
Again, thank you.
My family and I were heading home from Disney world and stopped at this location at 4 am to get a room. The front desk staff said that they were overbooked by had just ran his nightly numbers and found us a room! He was so very accommodating and kind to us (especially at the time that we arrived!) The room was a large king size bedroom with a comfortable pull out bed and perfect for my wife and 2 little ones. There was a sitting area and a nice work area that the kids enjoyed using the next morning for their daily artwork! The entire staff was amazing and we are planning on re-routing our next southern trip to make sure that we stop and stay at this property.
Thank you for such a nice review of our hotel and staff. It's gratifying to know that even at 4:00am the service you experienced motivated you to take the time to review our hotel and guest service on TripAdvisor. We appreciate your doing so. We also want to thank you for your business and let youu know that we look forward to seeing you on your next trip South!
We have stayed at this hotel several times and the last visit was a few days ago. I would highly recommend this hotel, friendly staff, nice clean rooms with king size beds, good highway access, resturants nearby. There is a breakfast availble in the morning that has hot and cold choices, we found it to be a perfect start to the day-which for us would be the start of a long day of driving as we head home from a visit to Fla.
Tip: Tuesday to Thursday there is a manager's reception from 6:00pm to 7:00pm, that includes, pizza, pasta, salad, wrap sandwiches, beer, wine, soft drinks. We were tired after a long day on the road and this turned out to be a nice diner on a night when we just wanted to relax in our room