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Best Western Plus Huntersville Inn & Suites Near Lake Norman
Ranked #3 of 12 Hotels in Huntersville
Certificate of Excellence
Reviewed October 5, 2010

Great property. Everything is brand new, love the 40 inch LCD TV. Breakfats in the morning saved me money... friendly staff.

  • Stayed: October 2010, traveled on business
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1  Thank valino13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwestern34169, Guest Relations Manager at Best Western Plus Huntersville Inn & Suites Near Lake Norman, responded to this reviewResponded January 14, 2015

valino13 Thank you for the review of our property. I know it has been awhile since your visit. We are still here in beautiful Huntersville Lake Norman and hope to see you soon.
Thank You
Silver Middleton

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413 - 419 of 426 reviews

Reviewed September 6, 2010

We were concerned about staying here after reading the reviews. We learned from the staff that this is a remodeled Best Western (previously it was a Red Roof Inn) as of early 2010. Apparently, the majority of the reviews here reflect the old Red Roof Inn.

The hotel is located somewhat off the beaten path. While located off I-77, it is located on another street making access somewhat difficult during rush hour. The design of the property is somewhat awkward, in that all the parking is in the back of the hotel.

The staff is excellent and friendly. Paul checked us in, and had a great sense of humor. We met Terri (apologize if this is mispelled), the manager, during breakfast, and she was also great.

The lobby is clean and the hotel looks upscale. Our room had a LCD TV and smelled fresh and clean. While not perfect (one of the end table surfaces appeared a little dirty, the toilet seat was cracked, and the sheets a bit rough), we had a quiet and comfortable stay. Since this is a new hotel, I will give it the benefit of the doubt and say it is "excellent."

The hotel compares well to a Fairfield Inn or Hampton Inn. We will not hesitate to stay here in the future when visiting the Charlotte area.

  • Stayed: September 2010, traveled as a couple
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2  Thank adventuretravelernc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwestern34169, Guest Relations Manager at Best Western Plus Huntersville Inn & Suites Near Lake Norman, responded to this reviewResponded January 21, 2013

adventuretravelernc Thank you so much for your review of your recent stay with us! It means a lot to our staff to know that we are providing our guests with what they want in a lodging choice - A Clean, Quiet, and in a Great Location, with easy access to local shopping and eateries. Easily reachable highway and interstate availability.Noticing our staff by name is the best compliment in the world and Paul, and all of our GSRs, makes it their job to be well informed and empowered to help you have a great stay. And we look forward to serving you with another “Pleasantly surprised!” stay in the future.
Warmest Regards
Terry Douglas

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Reviewed August 10, 2010

A very nice surprise. This hotel had comfortable beds, thick firm pillows, thick bath towels, a great shower and a beautiful flat screen TV. The only downsides were a noisy air conditioner making it a little hard to sleep and the elevator was not working on our second day but we were only on the second floor anyway. We did not have the free breakfast so I can't review that, but all in all, a very pleasurable stay.

  • Stayed: August 2010, traveled as a couple
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1  Thank poughzp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwestern34169, Guest Relations Manager at Best Western Plus Huntersville Inn & Suites Near Lake Norman, responded to this reviewResponded January 21, 2013

poughzp Thank you for taking the time to share your recent visit with us. We are glad that you enjoyed your stay and we look forward to serving you again in the future.
Warmest Regards
Terry Douglas

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Reviewed August 29, 2008

This was a great place to stay overnight. The staff was friendly and helpful. The room was very clean. There where several resturant choices nearby. A great choice.

  • Stayed: July 2008, traveled with family
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1  Thank GreLaBlu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwestern34169, Guest Relations Manager at Best Western Plus Huntersville Inn & Suites Near Lake Norman, responded to this reviewResponded January 21, 2013

GreLaBlu Thank you for taking the time to share your recent visit with us. We are glad that you enjoyed your stay and we look forward to serving you again in the future.
Warmest Regards
Terry Douglas

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Reviewed July 6, 2008

We stopped here after driving for several hours at about 4am. It looked clean and in a safe area, so we decided to stay. My husband had to wake the night clerk up. She was asleep in the chair in the lobby. We were a little shocked at the 90.00 to check in at 4am, but was so wore out, we paid it and asked for a late check out. We were assured that we would not be disturbed and we went up and went to bed. The room was OK. Nothing that was worth 90.00 in my opinion, but we were so tired and just looking for a place to sleep. We put out our Do Not Disturb sign and went to sleep. At 830am the housekeeper was beating on the door even with the Do Not Disturb sign and the requested late check out. Needless to say, I was very upset! Once I was awake, I was so mad I just wanted to get back on the road. I told the same clerk that was there that I was not happy and was told, oh I am sorry. Well, sorry doesn't give back 90.00 for 4 hours of sleep. I would not advise anyone to stay here!

  • Stayed: May 2008, traveled as a couple
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4  Thank Esteps_511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwestern34169, Guest Relations Manager at Best Western Plus Huntersville Inn & Suites Near Lake Norman, responded to this reviewResponded January 21, 2013

Esteps_511 My sincere apologies for the issues you describe experiencing during your recent visit with us. We hate to hear these things but do appreciate your taking the time to bring them to our attention. Please be assured that we had taken care of all the staff issues and our Executive Housekeeper has addressing all the concerns with her staff. Clearly it was unacceptable and far below our normally high standards. If you visit Huntersville again please stop by and enjoy our newly renovated rooms.
Warmest Regards
Terry Douglas

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Reviewed May 13, 2008

the people here were very friendly. the room was very clean and comfortable.....the breakfast facility was large and comfortable.
all in all 5 stars..stay here you will not be disappointed..... we will love to stay again....

  • Stayed: April 2007, traveled on business
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1  Thank Devil67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwestern34169, Guest Relations Manager at Best Western Plus Huntersville Inn & Suites Near Lake Norman, responded to this reviewResponded January 21, 2013

Devil67 Thank you for taking the time to share your recent visit with us. We are glad that you enjoyed your stay and we look forward to serving you again in the future.
Warmest Regards
Terry Douglas

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Reviewed April 28, 2008

The room, itself, was standard/basic and reasonably clean but the pillows had disgusting large stains on them. Fortunately I had my own pillow in the car. There was a safety feature in the bathtub which was solid surface fiberglass--no grab bars or towel racks or anything else for support. There was not even anything remotely close to the tub to grab when exiting.

What was advertised as a "Deluxe Continental Breakfast" was far from that. They had 2 slices of bread wrapped in plastic, a toaster and packets of jelly. There were a few small, stale pastries. There was no juice or fresh coffee, just a pushbutton coffee machine. The only other thing available was packets of instant grits.

I wouldn't recommend this place to anyone.

Stayed: April 2008
2  Thank traveler1930
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwestern34169, Guest Relations Manager at Best Western Plus Huntersville Inn & Suites Near Lake Norman, responded to this reviewResponded January 21, 2013

traveler1930 My sincere apologies for the issues you described during your recent visit with us. It sadness me to hear these things but do appreciate your taking the time to bring them to our attention. Please know that we have upgraded our Breakfast to a FULL hot breakfast including items such as Biscuits & Gravy, Hard Boiled Eggs, Jimmy Dean Sausage and many more delicious items. Again, thank you for sharing your experience. If you visit Huntersville again please stop by and enjoy our newly renovated rooms.
Warmest Regards
Terry Douglas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Huntersville Inn & Suites Near Lake Norman

Address: 13830 Statesville Rd, Huntersville, NC 28078-9040
Phone Number:
Location: United States > North Carolina > Huntersville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Huntersville
Price Range: $93 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Huntersville Inn & Suites Near Lake Norman 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Charlotte Red Roof Inn
Red Roof Inn Charlotte

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