My family stayed at this Comfort Suites in Huntersville, NC January 18-21st. It is a newer hotel and everything was clean and neat upon our arrival. Check in was easy. Breakfast was your usual continental breakfast, eggs, meat, bagels, cereal, fruit, coffee, milk, juice. All pretty standard, which was fine. But the front desk staff wasn't all that friendly. The only one that said "Hello" when we would enter was the manager, which I thought that was odd.
The night shift front desk clerk was totally inappropriate, he was a younger guy, but he came outside while my sister in law was smoking a cigarette and talking on the phone to her mother, and asked her if she was smoking a "blunt"! I really could not believe that! We were leaving the next morning, otherwise I would have checked out and gone elsewhere based upon that last statement.
I'm giving it 3 stars, because it is a clean hotel but the staff obviously needs to be retrained, asking a guest if they are smoking "blunt" is definitely not acceptable behavior and if he were my employee he wouldn't be after that! Maybe drug testing your employees would be something to consider!
- Official Description (provided by the hotel):
- The town of Huntersville, NC is a naturally beautiful lakeside city. Make the most of your trip to this charming town by booking with our Comfort Suites(R) Lake Norman - Huntersville hotel. Get your thrills on at the speed track or step back in time at a living history museum. Whatever you like to do when you're on vacation, you'll find it at one of the many popular attractions near our smoke-free all-suites hotel in Huntersville, like: - Concord Mills Mall - Davidson College - Metrolina Fairgrounds - Nascar Speed Park - Birkdale Village We're also about eight miles from the Concord Regional Airport and near Northlake Mall. As soon as you arrive, your welcoming hosts will invite you to take advantage of amenities at our Huntersville hotel like: - Free WiFi - Free coffee - Free weekday newspaper - Indoor heated pool - Fitness center Get going with a great breakfast. Start your morning in Huntersville with our free hot breakfast offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit. Suites are furnished with flat-screen TVs, microwaves, refrigerators, coffee makers, hair dryers, desks, irons and ironing boards. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. At our Comfort Suites Lake Norman - Huntersville hotel, we offer you a hotel designed to meet the demands of business travel or a relaxing vacation. Huntersville, NC hotels like ours give you everything you need during your stay to ensure you leave feeling refreshed and ready for a successful day ahead. Book now! ... more less
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