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Old Edwards Inn and Spa
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Reviews (1,296)
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Reviewed September 17, 2013

World class rooms, service and food. Played golf at Old Edwards Club....the front nine in no way prepares you for the extraordinary experience of the back nine. My wife enjoyed the Spa massage. The weather was perfect. Madison's food and service was excellent. The staff here are the best!!!!

  • Stayed: September 2013, traveled as a couple
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1  Thank mbvisitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda S, Marketing Director at Old Edwards Inn and Spa, responded to this reviewResponded September 26, 2013

Golf, massage and dinner at Madison's... it sounds like an enjoyable visit. Thank you so much for posting your review on TripAdvisor. We look forward to welcoming you back to Old Edwards soon.

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Reviewed September 15, 2013

Well, this is my fourth review of our beloved OEI - not to mention a few more of Madison's and the Club. Once again - the total experience was a WOW. As in previous reviews, I like to say thanks to the incredible people that make up this great place. I don't know what they do to find the Best of the Best, the Nicest of the Nicest. But I suspect it has a great deal to do with the ownership and management which every staff member speaks of with love and admiration. We were there last April and were anxious to stay in the new Falls Cottages which we did last week. Oh My Goodness - these new spaces are beyond compare, literally. We've visited many elegant hotels but nothing compares. The fabrics, trims, accessories, antiques - all beyond compare. The bed was divine (this from someone who only really loves her own bed). But what makes this place so perfect are the people - When we walked up on the Lodge porch to check in, Jack and Cody were standing out there and my cool autistic son ran up a couple paces ahead of me and both gentleman welcomed him with a big, "Hi Alex" and shook hands. Then they said to me that our suite was just gorgeous and that Alex would want to use his laptop more in the living room than in the bedroom due to reception (although both worked fine). Reading between the lines, you'll see my point is that they not only remembered Alex so well but that that he doesn't like to be separated from his laptop. We had the extreme fortune to interact with Caitlin at Art's at the Lodge almost every day at some point. She is an amazing person who made us feel like we'd known her for years. Also thanks to Wade, Julie, James, Patti, Sean (Madison's breakfast each morning). Also Karen in the Main Lobby - one of our favorites at OEI as she is so so kind to Alex.
Okay - I've gushed now. Just have to say, if you've never been to OEI....... What are you waiting for??? Oh, P.S. One of the highlights this time around was sitting around the new fireplace at the Falls pool talking to other guests (who all fell in love with Alex instantly). I think all the guests at OEI are so nice and kind because when you're being treated with such kindness, you just naturally adopt that same attitude. Love You, OEI !!!

Room Tip: Tell Julie in reservations what's important to you - she'll bend over backwards.
  • Stayed: September 2013, traveled with family
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Thank gogirl51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda S, Marketing Director at Old Edwards Inn and Spa, responded to this reviewResponded September 26, 2013

Wow, you have made so many amazing comments! We thank you so much for posting your review. We particularly appreciate that you noticed our staff and mentioned them by name. This means a lot to them. Thank you so much for being part of the Old Edwards family. We look forward to seeing you on your next visit.
Warm Regards.

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Reviewed September 11, 2013

We just returned from a long weekend at the Old Edwards Inn and Spa in Highlands, N.C., and had a spectacular time as usual........If it were possible, I would rate our experience as "6 stars", as that is truly how wonderful it was. Incomparable staff and facilities, providing the most perfect retreat anyone could hope to have.

Room Tip: If possible , stay in the lodge rooms that are situated behind the historic inn building.....they are magnificent.
  • Stayed: September 2013, traveled as a couple
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1  Thank anesdocno1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda S, Marketing Director at Old Edwards Inn and Spa, responded to this reviewResponded September 12, 2013

Thank you so much for your great review. Love the six star idea! We hope to see you back soon.

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Reviewed September 9, 2013

just got back from girls weekend and had wonderful weekend. although the front desk staff seems to need more training on the computer (we had switched 2 people around and you would have thought it was the most complicated problem in the world to solve) the rest of the trip was great. the layout is super cool. we had folks in the cottages and the Lodge-both accomondations wonderful. spent a full day in the Spa and loved the setup. Super relaxing in the meditation room. the actual facial was fine, but i was expecting a bit more. ate at Vine cafe -perfect for lunch and Madison's for dinner (the menu somewhat limited but the "specials" were incredible) and the service was exceptional. the pools are cool and lots of other spaces to hang out. nice outdoor fireplaces, porches, library etc. overall the service was quite good, there are a few "details" that need a little more attention, just like having trailmix or something to nibble on at the spa, to having lights that dim in some outdoor spots. overall great place and worth going. interestingly enough, i will be back in 2 weeks for a different girls trip. can't beat it.

  • Stayed: September 2013, traveled with friends
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Thank lap17416
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda S, Marketing Director at Old Edwards Inn and Spa, responded to this reviewResponded September 12, 2013

Thank you for taking time to review Old Edwards on TripAdvisor. So glad that you enjoyed your girls trip and look forward to having you for the next one. Sorry to hear about the wait while we switched your rooms around. We will make sure your check in process goes smoother on your upcoming visit.

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Reviewed September 8, 2013

Just got home from 4 days at Old Edwards Inn and it was absolutely wonderful!!! The location is perfect and wonderful for a slow pace relaxing time. The pools are perfect, very refreshing and relaxing! The cottage we stayed in was perfect charm of old and new! The grounds are amazing; every where you walk it is breathtaking! The staff is wonderful, so kind and helpful and on their A Game!!! The wait staff was friendly and helpful! The head chef is great, he has a wonderful personality and makes fantastic food!!! I wasn't ever dissatisfied but blown away and always eating more than I should to taste all the wonderful food! The Farm is just jaw dropping gorgeous!!! It would be perfect for a wedding...wow! Can't wait to come back with family! Thank you Robert & Melissa for an amazing experience!!! Great job!

Room Tip: We stayed in the Piedmont Cottage (the yellow house) it was gorgeous! A little bit of the old with the new...perfect for the mountains stay!
  • Stayed: September 2013, traveled on business
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Thank Jessica P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda S, Marketing Director at Old Edwards Inn and Spa, responded to this reviewResponded September 12, 2013

Thank you so much for your wonderful review, particularly for mentioning our staff and chef. We are thrilled that you enjoyed your visit so much, and we look forward to hosting you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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