This hotel took my reservation by phone 6 days before we were to arrive. The woman making the reservation did not reveal to me that the instant she took my CC number, it was already too late to cancel. We were unable to get over there and so I called her 2 days before our date of arrival and she said it was too late to cancel and they would charge 75% of the reservation to our CC. She said this was the policy at many of the Highlands lodging facilities. They apparently require a 2 wk notice of cancellation.
- Official Description (provided by the hotel):
- UNDER NEW OWNERSHIP and recently remoldeled. In Town luxury Suites on Mill Creek in Highlands, NC. One block to Main Street. All Suites are king size beds, with luxury Egyptian Cotton linens. Huge bathroom with jetted jacuzzi, separate shower, living area with sleeper sofa, dining table, coffee bar, free WIFi, TV with HBO and DVD player, gas fire places, large decks, free continental breakfast, pet friendly, beautiful landscaped area next to creek and so much more! Perfect for wedding parties, family reunions, girl friend get-a-ways, families, honeymooners. Golf packages available at The Old Edwards Club. Baby sitting services and dog walking!! ... more less