I knew I was in trouble when I walked in the door. The floor looks like it hasn't been cleaned in weeks. Front desk was friendly enough. We had a total of 4 rooms of family booked here. We were given 3rd floor double rooms. First family members entered a room reeking of cigarette smoke. (room labeled no smoking) They were given a different room. Then my daughter went into her room and killed a bug in the bed. My other daughter, staying in my room got locked in the bathroom because the sliding door didn't work. She is 22, not a child. My first daughter's door didn't close properly either, and they used the bathroom with the door 1/2 open during the stay. When she went to pull back the sheets on the bed, it was clear the sheets had not been changed from the previous visitor. She went down to the desk and got clean sheets. I asked for a new room because of the bathroom door situation and I was given another one on the 3rd floor. Upon entering this room, we discovered ants in the beds, on the walls, on the nightstand. My daughter was going to sleep in the car. We took her to family in Thomasville to stay the night. We would have left also, but we had remaining family at the hotel. We killed the ants and seemed to have gotten them all. I complained to the front desk and was told the manager would be notified. Later that evening, the manager did talk to us and explain that he had just taken over this hotel within the past few weeks and had the exterminator out. He refunded our stay and came to the room to see the ants. Naturally we couldn't find any. Come morning my husband and I found and killed at least 25 more ants. We saved them on a piece of paper. The front desk girl came up to our room to witness the bugs and also the filthy phone on the nightstand with gunk on it. There was cereal someone spilled by the exit to the pool which was there when we got there, and there when we left. There were dirty towels by the pool the whole stay. Breakfast was nothing to write home about. We were offered a discount stay, should we ever be back in the area. Needless to say, we will never stay there again. I have to agree with bigguy 140, HORRIBLE.
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- Also Known As:
- Best Western Archdale
- Quality Inn High Point