We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Food is delicious, but the employees are not.”
Review of Zaxbys

Ranked #179 of 281 Restaurants in High Point
Cuisines: American
Restaurant details
High Point, NC
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Food is delicious, but the employees are not.”
Reviewed June 26, 2011

The food here is pretty good for a so-called fast food chain, but the employees are absolutely horrible. They mumble, they do not say please, thank you, sir, miss or any kind of kind salutation. The drive thru staff barely acknowledges you are there, and they do not even look at you when taking your money or card nor when they give you your food. I usually do not complain about fast food, but these people are absolutely terrible!

Visited June 2011
2 Thank AdamMcCoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

27 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • Any
English first
Piedmont, NC
Level 6 Contributor
110 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 104 helpful votes
“Service Here is Alwaya a Mystery”
Reviewed August 25, 2008

I have eaten at this location approximately ten times. The food is usually good but the service is slow and unpredictable. On a few occasions it seemed as if the kitchen staff had other things on their minds, as I watched them horseplay and talk amongst themselves as opposed to preparing the food. Orders are usually available within 10 minutes of placing your order. On one occasion I waited over thirty minutes and finally asked for a refund, along with several other customers. The manager offered no excuse but you could see he was upset. The good food available here keeps the rating up to a medium spot. The service is what drags it down.

2 Thank David500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Zaxbys also viewed


Been to Zaxbys? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing