I booked the anniversary/honeymoon package as a surprise for my husband. We were spending a rare night without the kids. I spent a lot of time reading reviews of hotels in High Point. This hotel seemed like a good choice-nice pictures and offered different packages including breakfast.
So after paying $24 for a taxi from the airport beacause their shuttle doesn't run afer 10p.m, we arrived at the hotel. There was supposed to be champagne, specialty chocolates,robes and slippers,etc. When we got to our room it was just an ordinary hotel room!! I went to front desk and showed him a copy of our reservation. I was told that the price on our reservation was not what it should have been for the package. I told him that I made the reservation through their website. He said he would honor the price and see what he could dig up. We received a bottle of non-alcholic champagne and 2 glasses we could keep. Breakfast was brought to our room of plastic plates covered with plastic wrap, a little soggy and barely warm.
When we checked out, I expressed my disappointment to the desk clerk and showed her our reservation. She refunded our money, but I'm still disappointed that this "Upscale" hotel didn't provide what their own website advertises. Beware!
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- Also Known As:
- Ashford Hotel High Point