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“Great little hotel, great price”
Review of Quality Suites

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Quality Suites
Ranked #10 of 13 Hotels in Hickory
Mouth of Wilson, Virginia
Level 4 Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great little hotel, great price”
Reviewed May 12, 2013

Having two sons who attended Lenoir Rhyne University, we have stayed at this hotel for many years. We are always welcomed graciously and have been very impressed with the staff and hotel. Rooms are spacious and clean! The beds are wonderful - great sleep! With all that, a great breakfast is provided!

Room Tip: The king suite is great. Little kitchenette, living room with pull out sofa bed if you need extra s...
See more room tips
  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brenda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurap536, Manager at Quality Suites, responded to this review, July 8, 2013
Thank you for taking the time to share your experience with us. Feedback from our guests is very important and helpful. We are grateful for your compliments and appreciate your business.
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167 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Canton
Level 4 Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 2, 2013

We had an emergency and thought that we would have a hard time finding a room. Quality Suites went out of their way to find us a room. The staff were VERY nice and were nice to us and friendly. The only trouble we had the person in the room over us left his shower curtain out of the tub and water dripped into our room. This problem was taken care of immediately and the mess was cleaned up.
I have nothing but praise for the Quality Suites, and is located close to the convention center and several top line restaurants.
Over all it is a great place to stay for business or pleasure.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurap536, Manager at Quality Suites, responded to this review, May 7, 2013
Thank you for taking the time to write a review of our hotel. We would also like to thank you for acknowledging our staff on their performance. I do apologize about the situation concerning the room above you. We're glad to hear that the situation was taken care of immediately and to your satisfaction. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke, Virginia
Level 5 Contributor
83 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed April 25, 2013

Had a meeting in Hickory and took my wife and two children. Stayed in a room with a king bed which came in handy since both children had to sleep with us. Very quit hotel. Very Clean. Nothing but good things to say about this place.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank babiesmake4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurap536, Manager at Quality Suites, responded to this review, May 7, 2013
Thank you for staying with us again and for your compliments. We are glad that you enjoyed your stay and we look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 2, 2013

I'm a at a loss about all the good reviews this hotel is getting. I can say that the staff was pleasant, but that's about it.

The room was dirty and old. I could go on and on, but let the pictures I'm uploading speak for themselves. I don't know about the rest of the property. Maybe I got the worst room they had.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike49673
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurap536, Manager at Quality Suites, responded to this review, March 6, 2013
Thank you for your review of our hotel. I do apologize for the problems you encountered. Please be assured that your experience is below our standards. We are currently under renovation and remodeling. We have some newly renovated rooms just recently opened so if you are in our area again, please give us a call and we will provide you with our newer rooms.

Your compliment about our staff is greatly appreciated.

As soon as we have completed all our renovations, we will be posting new photos of our property.
We look forward to serving you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asheville, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 14, 2013

I have been going to the Quality Suites in Hickory frequently for business. All of the front desk staff are extremely courteous and helpful, as is the hotel manager. The breakfast is great, rooms are spacious, free internet, desk, couch and extra chairs, beds and pillows are SO comfortable. This is a great value for the price. All-around great experience staying here.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Leslie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurap536, Manager at Quality Suites, responded to this review, February 20, 2013
Thank you for taking the time to review our hotel. Your compliments are greatly appreciated. We look forward to providing the same great service in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 12, 2013

You can't beat this hotel for the money. The room was huge, bedding and pillows looked new and the office desk chair was more comfortable than my own. In Hickory for a college visit and if my child goes to L-R this will be or second home. Breakfast was hot and numerious choices.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank J M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurap536, Manager at Quality Suites, responded to this review, February 20, 2013
We'd like to thank you for staying with us and sharing your experience during your visit. We appreciate your compliments about our hotel and look forward to seeing you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whittier, North Carolina
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 6, 2013

The staff was super friendly. For being an older hotel it was very clean and no problems with our room. The breakfast was hot and very good. The location of the hotel was easy to get in and out of. The price was very reasonable. Overall we had a very good stay at this hotel and would recommend it to anyone.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eric p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurap536, Manager at Quality Suites, responded to this review, January 8, 2013
Thank you for taking the time to review our hotel. We are happy that you enjoyed your stay with us. You will always find our staff to be very friendly and accommodating and they greatly appreciate the recognition. We look forward to seeing you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Suites

Property: Quality Suites
Address: 1125 13th Avenue Dr SE, Exit 125 off Interstate 40, Hickory, NC 28602-5176 (Formerly Comfort Suites)
Phone Number:
Location: United States > North Carolina > Hickory
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Hickory
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 111
Official Description (provided by the hotel):
Quality Suites is under new management as of May 2012. This property has a great location, adjacent to Cracker Barrel and several other resturants. We are less than 10 minutes away from various shopping and malls and Union Square in Downtown Hickory. A complimentary full hot breakfast of scrambled eggs, suasage patties and sausage links, biscuits, gravey, hard boiled eggs, yogurt, pastries, waffles, fresh fruits,assorted danishes and assorted cereals is served daily. Outdoor pool is located in the center of our courtyard. Guest laundry is on site. We have a fitness center and business center available to our guests. Pets are allowed with a fee. ... more   less 
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Also Known As:
Quality Hotel Hickory
Comfort Suites Hickory
Hickory Comfort Suites

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